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Genesys Certification Exam GCX-ARC has been designed to measure your skills in handling the technical tasks mentioned in the certification syllabus
Select all the possible measurements for the selection timeout of every menu. (Choose two.)
Which of the following components can be added to scripts? (Choose all that applies.)
Why must you create queues for ACD functionality to work?
Which of the Performance views shows real-time data with historical metrics to give you both short term and
long-term views?
Where can you view agent evaluation scores, evaluation activity, and calibration activity in real time?
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The Genesys GCX-ARC Exam, also known as the Genesys Cloud CX: Architect Certification Exam, is designed to validate the skills and knowledge of professionals in using Genesys Cloud Architect.
The Genesys GCX-ARC exam is ideal for Genesys Cloud Architects, IVR Designers, Administrators, System Configurators, IVR Developers, Flow Designers, Workforce Managers, and Operations Planners who want to demonstrate their expertise in Genesys Cloud Architect.
The Genesys GCX-ARC exam covers topics such as:
The Genesys GCX-ARC exam consists of 60 questions.
The Genesys GCX-ARC exam consists of multiple-choice questions that test the candidate's knowledge and skills in various aspects of Genesys Cloud Architect.
The Genesys GCX-ARC (Genesys Cloud CX: Architect Certification) and GCX-SCR (Genesys Cloud CX: Scripting Certification) exams are designed to validate different skill sets within the Genesys Cloud platform.
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TESTED 25 Apr 2025
