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Genesys Certification Exam GCX-ARC has been designed to measure your skills in handling the technical tasks mentioned in the certification syllabus
Select all the possible measurements for the selection timeout of every menu. (Choose two.)
Which of the following components can be added to scripts? (Choose all that applies.)
Why must you create queues for ACD functionality to work?
Which of the Performance views shows real-time data with historical metrics to give you both short term and
long-term views?
Where can you view agent evaluation scores, evaluation activity, and calibration activity in real time?
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TESTED 02 Apr 2025
