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GCX-ARC Questions and Answers

Question # 6

Select all the possible measurements for the selection timeout of every menu. (Choose two.)

A.

Hours

B.

Minutes

C.

Seconds

D.

Milliseconds

E.

Microseconds

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Question # 7

Which of the following components can be added to scripts? (Choose all that applies.)

A.

Visual Basic Control

B.

Text

C.

Call Flow

D.

Checkbox

E.

Web Page

F.

Image

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Question # 8

Select the percentage that indicates a High level in the flow size.

A.

70

B.

90

C.

95

D.

98

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Question # 9

Which of the following are valid response actions under Call Analysis Responses for Outbound Dialing? (Choose three.)

A.

Transfer

B.

Transfer to ACD Flow

C.

Transfer to Outbound Flow

D.

Transfer to Flow

E.

Hangup

F.

Transfer to Secure Flow

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