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 ITIL-4-Foundation Dumps with Practice Exam Questions Answers

Questions: 542 questions With Step-by-Step Explanation

Last Update: Dec 23, 2024

ITIL-4-Foundation Question Includes: Single Choice Questions: 542,

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ITIL ITIL-4-Foundation Practice Exam FAQs

1. What is the ITIL ITIL-4-Foundation Exam?


The ITIL ITIL-4-Foundation Exam is a certification test that assesses your understanding of the ITIL 4 framework, which is designed to help organizations manage their IT services effectively. It covers key concepts, principles, and practices of IT service management.

2. Who should take the ITIL ITIL-4-Foundation Exam?


The ITIL ITIL-4-Foundation exam is ideal for IT professionals, managers, and anyone involved in IT service management. It is also suitable for those looking to start a career in IT service management or enhance their existing skills.

3. What topics are covered in the ITIL ITIL-4-Foundation Exam?


The ITIL ITIL-4-Foundation exam covers a range of topics including the ITIL service value system, the four dimensions of service management, ITIL practices, and key concepts from Lean, Agile, and DevOps.

4. What are the prerequisites for the ITIL ITIL-4-Foundation Exam?


There are no formal prerequisites for the ITIL ITIL-4-Foundation Exam. However, having some basic knowledge of IT service management concepts can be beneficial.

5. How many questions are there in the ITIL-4-Foundation Exam?


The ITIL-4-Foundation exam consists of 40 multiple-choice questions.

6. What is the duration of the ITIL-4-Foundation Exam?


The duration of the ITIL-4-Foundation exam is 60 minutes.

7. What is the passing score for the ITIL-4-Foundation Exam?


You need to score at least 65% (26 out of 40) to pass the ITIL-4-Foundation exam.

8. How can I prepare for the ITIL ITIL-4-Foundation Exam?


Preparation can include studying the official ITIL 4 Foundation guide, taking practice exams, and using study materials like ITIL-4-Foundation PDF questions, exam dumps, and practice questions available on Dumpstool.com.

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Dumpstool offers a money-back guarantee if you do not pass the exam after using our ITIL-4-Foundation practice exam questions answers material. Terms and conditions apply.

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ITIL-4-Foundation Questions and Answers

Question # 1

Which dimension includes a workflow management system?

A.

Value streams and processes

B.

Partners and suppliers

C.

Information and technology

D.

Organizations and people

Question # 2

Identify the missing word in the following sentence.

A service is a means of enabling value co-creation by facilitating outcomes that customers want to achieve, without

the customer having to manage specific [?] and risks.

A.

information

B.

utility

C.

warranty

D.

costs

Question # 3

How does information about problems and known errors contribute to 'incident management'?

A.

It enables the reassessment of known erros

B.

It enables quick and efficient diagnosis of incidents

C.

It removes the need for collaboration during incident resolution

D.

It removes the need for regular customer updates

Question # 4

Which practice has a purpose that includes aligning the organization's practices and services with changing business needs?

A.

Relationship management

B.

Continual improvement

C.

Service configuration management

D.

Service level management

Question # 5

Which practice has a purpose to support the quality of the service by handling all agreed user initiated service

requests?

A.

Change control

B.

IT asset management

C.

Service desk

D.

Service request management