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The ITIL ITIL-4-Foundation Exam is a certification test that assesses your understanding of the ITIL 4 framework, which is designed to help organizations manage their IT services effectively. It covers key concepts, principles, and practices of IT service management.
The ITIL ITIL-4-Foundation exam is ideal for IT professionals, managers, and anyone involved in IT service management. It is also suitable for those looking to start a career in IT service management or enhance their existing skills.
The ITIL ITIL-4-Foundation exam covers a range of topics including the ITIL service value system, the four dimensions of service management, ITIL practices, and key concepts from Lean, Agile, and DevOps.
There are no formal prerequisites for the ITIL ITIL-4-Foundation Exam. However, having some basic knowledge of IT service management concepts can be beneficial.
The ITIL-4-Foundation exam consists of 40 multiple-choice questions.
The duration of the ITIL-4-Foundation exam is 60 minutes.
You need to score at least 65% (26 out of 40) to pass the ITIL-4-Foundation exam.
Preparation can include studying the official ITIL 4 Foundation guide, taking practice exams, and using study materials like ITIL-4-Foundation PDF questions, exam dumps, and practice questions available on Dumpstool.com.
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Dumpstool offers a money-back guarantee if you do not pass the exam after using our ITIL-4-Foundation practice exam questions answers material. Terms and conditions apply.
Which dimension includes a workflow management system?
Identify the missing word in the following sentence.
A service is a means of enabling value co-creation by facilitating outcomes that customers want to achieve, without
the customer having to manage specific [?] and risks.
How does information about problems and known errors contribute to 'incident management'?
Which practice has a purpose that includes aligning the organization's practices and services with changing business needs?
Which practice has a purpose to support the quality of the service by handling all agreed user initiated service
requests?