CTFL_Syll2018 Questions and Answers

Confirmation testing, also known as re-testing, is the process of testing a defect that has been fixed to verify that it has been resolved and does not affect other parts of the system. Confirmation testing is usually done by the same tester who reported the defect and using the same test case that revealed the defect. You can find more information about confirmation testing in A Study Guide to the ISTQB® Foundation Level 2018 Syllabus, Chapter 3, Section 3.21.

Testing has several objectives that aim to provide information and confidence about the quality and risk level of the software product and to support decision-making and improvement processes. Some of these objectives are:

• Finding defects: Testing is the process of finding defects or failures in the software product that do not meet its requirements or expectations.
• Providing information for decision-making: Testing is the process of providing information about the quality and risk level of the software product based on the observed behavior and results under certain conditions and assumptions. This information can help stakeholders make informed decisions about releasing, deploying, accepting, or improving the software product.
• Gaining confidence about the level of quality of the software: Testing is the process of gaining confidence that the software product meets its requirements and expectations and provides value to the users and customers.
• Analyzing and removing the cause of failures: Testing is not only the process of finding defects but also the process of analyzing and removing the cause of failures that lead to defects. This objective is related to debugging, which is a development activity that involves locating, diagnosing, and fixing errors in the code or design of the software product.

You can find more information about the objectives of testing in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 1, Section 1.2.

Multiple condition coverage is a structure-based test technique that aims to achieve a high level of coverage by testing all possible combinations of conditions and outcomes in each decision point of the code or design of the system under test. Multiple condition coverage verifies that each condition in a decision point has an effect on the outcome and that there are no hidden defects or logical errors in the code or design. Multiple condition coverage requires some knowledge of the internal structure or implementation of the system under test; it focuses on how the system does what it does rather than what it does. Multiple condition coverage is one of the most rigorous and complex structure-based test techniques because it can generate a large number of test cases for each decision point, especially if there are many conditions involved. You can find more information about multiple condition coverage in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 4, Section 4.3.

One of the basic principles of testing is that for a software system, it is not possible under normal conditions to test all input and output combinations because they are too many and too complex to cover within a reasonable time and budget. Therefore, testers have to select a subset of inputs and outputs that are representative and relevant for testing based on criteria such as requirements, risks, priorities, etc. This principle implies that testing cannot prove that a software system is defect-free or has a certain level of quality because there might be some untested inputs or outputs that could reveal defects or failures. Testing can only provide information about the quality and risk level of a software system based on the observed behavior and results under certain conditions and assumptions. You can find more information about the basic principles of testing in A Study Guide to the ISTQB® Foundation Level 2018 Syllabus, Chapter 11.

The V-model is a development life cycle model that shows the relationship between each phase of development and its corresponding phase of testing. In this model, each level of testing (unit testing, integration testing, system testing, acceptance testing) has a corresponding level of development (component design, component integration, system design, requirements analysis). The model also shows that testing activities should start as early as possible in the development process and that each level of testing should be planned and designed in parallel with its corresponding level of development. Therefore, one of the roles of a tester in a software company that adopts the V-model is to coordinate the test strategy with the project managers who are responsible for planning and managing each phase of development. This role involves defining the scope, objectives, approach, resources, schedule, risks, and deliverables of each level of testing in alignment with the development plan and the project requirements. You can find more information about the V-model and test planning in Software Testing Foundations: A Study Guide for the Certified Tester Exam, Chapter 22.

The extent of testing required for a software product or feature depends on several factors that influence the level of quality and risk involved in delivering or deploying it. Some of these factors are:

• Budget to do testing: This factor indicates how much money is available or allocated for conducting the test activities, which affects the scope, depth, duration, and resources of testing.
• Time available to do testing: This factor indicates how much time is available or allocated for conducting the test activities, which affects the schedule, frequency, speed, and coverage of testing.
• Level of risk of the product or feature: This factor indicates how much impact or harm a failure or defect in the product or feature can cause to the users, customers, stakeholders, or environment, which affects the priority, intensity, complexity, and rigor of testing.
• Complexity of the product or feature: This factor indicates how difficult or challenging it is to understand, design, implement, or maintain the product or feature, which affects the effort, skill, technique, and tool required for testing.

A particular tester involved in testing is not a deciding factor in determining the extent of testing required because it does not affect the quality or risk level of the product or feature being tested. Rather, it is an outcome or consequence of deciding how much testing is needed based on other factors such as budget, time, risk, and complexity. You can find more information about determining the extent of testing in Software Testing Foundations: A Study Guide for the Certified Tester Exam, Chapter 2, Section 2.12.

Component testing is a part of the V-Model, which is a development life cycle model that shows the relationship between each phase of development and its corresponding phase of testing. In this model, each level of testing (unit testing, integration testing, system testing, acceptance testing) has a corresponding level of development (component design, component integration, system design, requirements analysis). Component testing is the process of testing individual components or units of software in isolation from other components or systems. Component testing verifies that the components meet their functional and non-functional requirements and work as expected in their intended environment. Component testing is usually done by developers who have access to the component design and code specifications. You can find more information about component testing and the V-Model in Software Testing Foundations: A Study Guide for the Certified Tester Exam, Chapter 22.

Risk-based testing is an approach to testing that prioritizes and focuses on testing activities based on the level of risk associated with each feature or function of the system under test. Risk-based testing aims to optimize the use of time, resources, and techniques for testing by identifying and addressing the most critical and likely sources of failure or harm in the system under test. Some examples of typical risk-based testing activities are:

• Brainstorming sessions are held with a wide variety of stakeholders to identify possible failures in the system: This activity is part of the risk identification process, which involves gathering information and opinions from different perspectives and sources to discover potential risks in the system under test.
• Tests are prioritized to ensure that those associated with critical parts of the system are executed earlier: This activity is part of the risk analysis and evaluation process, which involves assessing the probability and impact of each risk and ranking them according to their severity and importance.
• The focus of testing is shifted to an area in the system where tests find more defects than expected: This activity is part of the risk mitigation and monitoring process, which involves taking actions to reduce or eliminate the risks and tracking their status and progress.

The evaluation of a risk-management tool to decide which tool to use for future projects is not an example of a typical risk-based testing activity because it is not directly related to testing the system under test based on its risks. Rather, it is an example of a tool selection or evaluation activity, which involves comparing and choosing a tool that can support or enhance the testing process based on criteria such as functionality, usability, reliability, compatibility, cost, etc. You can find more information about risk-based testing in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 3, Section 3.4.

Test metrics are quantitative measures that are used to monitor, control, and improve the test process and its outcomes. Test metrics can be collected at different levels of testing (test case, test suite, test project, etc.) and can be used for different purposes (planning, estimation, execution, evaluation, etc.). Some examples of common test metrics are:

• Percentage of work done in test environment creation: This metric indicates how much effort has been spent on setting up and maintaining the test environment, which includes hardware, software, network, data, tools, etc., that are required for conducting the test activities.
• Number of test cases run: This metric indicates how many test cases have been executed during a given period or phase of testing.
• Deviation from test milestone dates: This metric indicates how much delay or ahead of schedule the test activities are compared to the planned dates.
• Defect density: This metric indicates how many defects have been found per unit of size or functionality of the system under test.

Average number of expected defects per requirement is not a common test metric because it is not easy to estimate or measure how many defects are likely to be found for each requirement. Moreover, this metric does not provide useful information for improving the test process or evaluating the test results. You can find more information about test metrics in A Study Guide to the ISTQB® Foundation Level 2018 Syllabus, Chapter 5, Section 5.41.

A configuration management tool is a tool that allows users to manage and control the versions and changes of software artifacts, such as code, documents, test cases, etc. A configuration management tool can help prevent the loss of Sam’s updates by:

• Providing a centralized repository where Sam can store and retrieve his test cases and other artifacts
• Keeping track of the history and status of each artifact and allowing Sam to compare and revert to previous versions if needed
• Supporting collaboration and communication among team members by allowing them to share and access the latest versions of the artifacts

The other tools mentioned in the question are not relevant for this scenario because they do not provide the same functionality or benefits as a configuration management tool. For example:

• A. Incident management tool: This tool type allows users to record, track, manage, and report the defects found during testing. It does not help with managing or controlling the versions or changes of test cases or other artifacts.
• C. Test execution tool: This tool type allows users to execute test cases automatically or semi-automatically and compare the actual results with the expected results. It does not help with managing or controlling the versions or changes of test cases or other artifacts.
• D. Backup tool: This tool type allows users to create copies of data or files and store them in a different location or device for recovery purposes. It does not help with managing or controlling the versions or changes of test cases or other artifacts.

You can find more information about configuration management tools in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 6, Section 6.4.

The Test Analysis and Design activity of the test process is the activity where test conditions and test cases are identified and specified based on the test objectives and criteria. The Test Analysis and Design activity also involves identifying and preparing the necessary test data and test environment to support the test execution. Some of the tasks of the Test Analysis and Design activity are:

• Reviewing the test basis: This task involves reviewing the requirements, specifications, design documents, or other sources of information that form the basis for testing.
• Identifying test conditions: This task involves identifying what needs to be tested based on the test basis and objectives.
• Designing and prioritizing test cases: This task involves designing specific scenarios or steps to verify each test condition and assigning priorities to them based on their importance or risk level.
• Identifying necessary test data to support the test conditions and test cases: This task involves identifying what data is needed to execute each test case and how to obtain or generate it.
• Identifying and preparing the test environment: This task involves identifying what hardware, software, network, data, tools, etc., are needed to execute the test cases and how to set up and maintain them.

Measuring the percentage of prepared test cases with what was actually prepared is not a task of the Test Analysis and Design activity because it does not involve identifying or specifying anything related to testing. Rather, it is a task of the Test Monitoring and Control activity, which involves measuring and reporting the progress and status of testing against the planned activities and criteria. You can find more information about the Test Analysis and Design activity in A Study Guide to the ISTQB® Foundation Level 2018 Syllabus, Chapter 31.

Maintenance testing is a type of testing that is performed after a software product has been delivered and deployed to ensure that it still meets its requirements and functions correctly after changes have been made to it or to its environment. Changes can include corrective changes (fixing defects), adaptive changes (adapting to new platforms or environments), perfective changes (improving performance or usability), or preventive changes (avoiding potential problems). One of the appropriate reasons for maintenance testing is to verify that the software product works as expected after upgrading the operating system, which is an example of an adaptive change. Other reasons for maintenance testing can include verifying that the software product works as expected after fixing defects, adding new features, improving performance, or preventing future issues. You can find more information about maintenance testing in Software Testing Foundations: A Study Guide for the Certified Tester Exam, Chapter 12.

Testing tools can be used by both developers and testers for different purposes and at different stages of the software development life cycle. For example, developers can use tools such as unit testing frameworks, code coverage tools, debugging tools, static analysis tools, etc., to improve the quality of their code and find defects early. Testers can use tools such as test management tools, test design tools, test execution tools, test data preparation tools, performance testing tools, etc., to support their testing activities and increase their efficiency and effectiveness. The use of testing tools does not necessarily imply test automation, which is the use of software to perform or support test activities that would otherwise require manual intervention. Test automation is a complex and costly process that requires careful planning, design, implementation, maintenance, and evaluation. The use of testing tools also does not change the role of the test team, which is still responsible for defining the test strategy, designing the test cases, analyzing the test results, reporting the defects, etc. You can find more information about testing tools and test automation in A Study Guide to the ISTQB® Foundation Level 2018 Syllabus, Chapter 61.

The statement that does not describe how testing contributes to higher quality is “The testing of software demonstrates the absence of defects”. This statement is false because testing cannot prove that a software system is defect-free or has a certain level of quality because there might be some untested inputs or outputs that could reveal defects or failures. Testing can only provide information about the quality and risk level of a software system based on the observed behavior and results under certain conditions and assumptions. The other statements describe how testing contributes to higher quality by:

• Performing a review of the requirement specifications before implementing the system can enhance quality: This statement is true because reviewing the requirement specifications can help identify and prevent defects, ambiguities, inconsistencies, or incompleteness in the requirements before they are implemented in the system, which can save time and effort and improve customer satisfaction.
• Properly designed tests that pass reduce the level of risk in a system: This statement is true because passing tests can increase confidence that the system meets its requirements and expectations and provides value to the users and customers. Passing tests can also reduce the probability or impact of failures or defects in the system that could cause harm or loss.
• Software testing identifies defects, which can be used to improve development activities: This statement is true because identifying defects can help analyze and remove their causes and prevent them from recurring in future development activities. Identifying defects can also help improve development processes, methods, standards, tools, techniques, etc., by providing feedback and lessons learned.

You can find more information about how testing contributes to higher quality in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 1.

Test estimation is the process of predicting the effort, time, and resources required for testing a software system. Test estimation depends on several factors that influence the scope, complexity, and quality of testing. Some of these factors are:

• Characteristics of the product: This factor indicates how difficult or challenging it is to test the software system based on its size, functionality, reliability, usability, performance, security, etc.
• Characteristics of the development process: This factor indicates how well or poorly the software system is developed based on the development methodology, standards, tools, techniques, etc.
• Characteristics of the test process: This factor indicates how effective or efficient the testing process is based on the test strategy, plan, design, execution, evaluation, etc.
• Characteristics of the test team: This factor indicates how skilled or experienced the test team is based on their knowledge, competence, motivation, communication, collaboration, etc.

The outcome of testing of previous test cycle is not a factor on which test estimation is dependent upon because it does not affect the effort, time, or resources required for testing the current test cycle. Rather, it is an outcome or consequence of test estimation that can provide feedback and lessons learned for improving future test estimations. You can find more information about test estimation in Software Testing Foundations: A Study Guide for the Certified Tester Exam, Chapter 22.

The ‘Standard for Software Test Documentation’ specification (IEEE 829) is a standard that defines a set of documents that can be used to document the test process and its outcomes. The standard provides an outline for each document, specifying its purpose, content, and format. However, the standard does not prescribe how to apply it in different contexts or projects. It is up to each organization or project to decide how to adapt the standard to their specific needs and situation. Therefore, the standard is not a rigid or mandatory requirement that must be followed strictly by all testers. Rather, it is a flexible and adaptable guideline that can be used as a reference or a starting point for creating test documentation regimes. You can find more information about IEEE 829 and test documentation in A Study Guide to the ISTQB® Foundation Level 2018 Syllabus, Chapter 51.

How to fix the defect is not needed to specify in a defect report because it is not part of the information that is required to describe, reproduce, and prioritize the defect. How to fix the defect is part of the solution or resolution that is provided by the developers or maintainers who are responsible for correcting the defect. A defect report is a document that records and communicates the details of a defect found during testing. A defect report typically includes the following information:

• Defect ID: A unique identifier for the defect
• Summary: A brief description of the defect
• Severity and priority: An indication of how serious and urgent the defect is
• Test environment details: A description of the hardware, software, network, data, tools, etc., that were used when the defect was found
• How to reproduce the defect: A step-by-step procedure to recreate the defect
• Expected and actual results: A comparison of what should have happened and what actually happened when the defect occurred
• Attachments: Any additional information or evidence that can help understand or resolve the defect, such as screenshots, logs, files, etc.

You can find more information about defect reports in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 5.

Pair programming is a software development technique where two programmers work together on the same code at the same workstation. One programmer, called the driver, writes the code while the other programmer, called the navigator, reviews the code and provides feedback and suggestions. Pair programming is not only a coding technique but also an informal review method because it involves constant communication and collaboration between the programmers who check each other’s work and share their knowledge and skills. Pair programming can improve the quality and productivity of software development by reducing defects, increasing code readability, enhancing learning opportunities, and fostering creativity and innovation. Pair programming is usually used in agile methods such as Extreme Programming (XP), Scrum, or Kanban. It is not an alternative term for code inspection, which is a formal review method where a group of reviewers examine a piece of code in a structured and systematic way following predefined rules and roles. It is also not done with developer and tester pairing together because pair programming requires both programmers to have similar levels of expertise and familiarity with the code they are working on. You can find more information about pair programming in A Study Guide to the ISTQB® Foundation Level 2018 Syllabus, Chapter 31.

A decision table is a specification-based test technique that involves creating a table that shows the combinations of inputs and outputs for a system under test based on certain conditions and rules. A decision table can be used to design test cases that cover all possible scenarios and outcomes for a system under test. Some statements about decision tables are:

• I. Generally, decision tables are generated for low risk test items: This statement is false because decision tables can be generated for any level of risk test items depending on the complexity and variability of the system under test. Decision tables are especially useful for testing systems that have many inputs, outputs, conditions, and rules that affect their behavior or performance.
• II. Test cases derived from decision tables can be used for component tests: This statement is true because decision tables can be used to design test cases for any level or type of testing, including component tests. Component tests are tests that verify individual components or units of software in isolation from other components or systems.
• III. Several test cases can be selected for each column of the decision table: This statement is true because each column of the decision table represents a unique combination of inputs and outputs for the system under test based on certain conditions and rules. Therefore, each column can be used as a basis for selecting one or more test cases that cover that combination.
• IV. The conditions in the decision table represent negative tests generally: This statement is false because the conditions in the decision table can represent both positive and negative tests depending on the requirements and expectations of the system under test. Positive tests are tests that verify that the system under test behaves as expected under valid or normal inputs or conditions. Negative tests are tests that verify that the system under test handles errors or exceptions gracefully under invalid or abnormal inputs or conditions.

You can find more information about decision tables in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 4, Section 4.2.

 System integration testing and acceptance testing are two different levels of testing that have different objectives and stakeholders. System integration testing is the process of testing the interactions and interfaces between different components or systems that form a larger system. System integration testing verifies that the system meets its functional and non-functional requirements and works as expected in its intended environment. System integration testing is usually done by testers or developers who have access to the system architecture and design specifications. Acceptance testing is the process of testing the system by the end users or customers to determine if it satisfies their needs and expectations and is ready for deployment or delivery. Acceptance testing verifies that the system complies with the user requirements and business processes and provides value to the stakeholders. Acceptance testing is usually done by users or customers who have access to the user requirements and business scenarios. You can find more information about system integration testing and acceptance testing in A Study Guide to the ISTQB® Foundation Level 2018 Syllabus, Chapter 2, Sections 2.2 and 2.31.

Test techniques are methods or procedures that can be used to design, execute, or evaluate test cases. Test techniques can be classified into two categories: specification-based and structure-based. Specification-based test techniques, also known as black-box test techniques, are based on the requirements, specifications, or expectations of the system under test. They do not require any knowledge of the internal structure or implementation of the system. Some examples of specification-based test techniques are use case testing, state transition testing, decision table testing, etc. Structure-based test techniques, also known as white-box test techniques, are based on the code, architecture, or design of the system under test. They require some knowledge of the internal structure or implementation of the system. Some examples of structure-based test techniques are control flow testing, data flow testing, branch testing, statement testing, etc. You can find more information about test techniques in A Study Guide to the ISTQB® Foundation Level 2018 Syllabus, Chapter 41.

Statement testing is part of structure-based testing, which is a type of testing that verifies the internal structure or implementation of a software system, such as code, architecture, design, etc. Statement testing is a structure-based test technique that involves testing every statement in the code at least once to ensure that there are no syntax errors, logical errors, or hidden defects in the code. Statement testing requires some knowledge of the internal structure or implementation of the software system; it focuses on how the system does what it does rather than what it does.

The other types of testing mentioned in the question are not related to statement testing because they do not verify the internal structure or implementation of a software system. For example:

• A. Experience-based testing: This type of testing relies on the skills, knowledge, intuition, and creativity of testers to design and execute test cases based on their experience with similar systems or situations.
• B. Decision testing: This type of testing verifies every decision point in the code by testing all possible outcomes or branches of each decision point to ensure that there are no logical errors or hidden defects in the code.
• C. Specification-based testing: This type of testing verifies the external behavior or functionality of a software system based on its requirements, specifications, design documents, or other sources of information.

You can find more information about statement testing and structure-based testing in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 4, Section 4.3.

Regression testing is a type of testing that is performed after a software system has been changed or modified to verify that the changes have not introduced any new defects or adversely affected the existing functionality of the system. Regression testing can be performed when the software system undergoes different types of changes, such as:

• Corrective changes: Changes that fix defects or errors in the software system
• Adaptive changes: Changes that adapt the software system to new platforms or environments
• Perfective changes: Changes that improve the performance or usability of the software system
• Preventive changes: Changes that avoid potential problems or issues in the software system

In this case, the software system was re-deployed because the backend database was changed from one vendor to another, which is an example of an adaptive change. Therefore, the test manager decided to perform some functional tests on the re-deployed system to ensure that the change did not affect the functionality of the system. This is an example of regression testing.

The other types of testing mentioned in the question are not relevant for this scenario. For example:

• Non-functional testing: This type of testing verifies the non-functional aspects of the software system, such as reliability, performance, security, usability, etc.
• Structural testing: This type of testing verifies the internal structure or implementation of the software system, such as code, architecture, design, etc.
• Unit testing: This type of testing verifies individual components or units of software in isolation from other components or systems.

You can find more information about regression testing in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 2, Section 2.4.

A tool type is a category of tools that have similar features and functions and can be used for similar purposes. A test manager is a person who is responsible for planning, monitoring, controlling, and reporting the test activities and results. A test manager needs to use tools that can help them with these tasks and provide them with useful information and insights. Some examples of tool types that are useful for a test manager are:

• Defect tracking tool: This tool type allows the test manager to record, track, manage, and report the defects found during testing. It also helps the test manager to communicate with developers, testers, and other stakeholders about the defect status and resolution.
• Test management tool: This tool type allows the test manager to organize, manage, and control the test process and its outcomes. It also helps the test manager to define the test strategy, plan the test activities, allocate the test resources, schedule the test execution, monitor the test progress, and evaluate the test results.
• Requirements management tool: This tool type allows the test manager to manage and trace the requirements of the system under test. It also helps the test manager to ensure that the test objectives are aligned with the user needs and expectations and that the test coverage is adequate and complete.

The other tool types mentioned in the question are not as useful for a test manager as they are for other roles or purposes. For example:

• Modeling tool: This tool type allows the user to create graphical or textual representations of software systems or processes. It can be used for design, analysis, simulation, or documentation purposes.
• Static analysis tool: This tool type allows the user to examine the code or design of a software system without executing it. It can be used for finding defects, measuring complexity, checking compliance, or improving quality.
• Coverage measurement tool: This tool type allows the user to measure how much of the code or design of a software system has been exercised by a set of test cases. It can be used for evaluating the effectiveness or completeness of testing.

You can find more information about tool types in A Study Guide to the ISTQB® Foundation Level 2018 Syllabus, Chapter 61.

To achieve 100% statement coverage, you need to execute every statement in the code at least once. In this case, you need two test cases: one where condition A is true and one where condition A is false. This way, you can cover both the DO B statement and the END IF statement. You can find more information about statement coverage in A Study Guide to the ISTQB® Foundation Level 2018 Syllabus, Chapter 4, Section 4.31.

The requirement given in the image specifies an additional fee of $3 that is charged during the weekend, with some exceptions and discounts based on the age of the visitors. To test this requirement, we can use boundary value analysis, which is a specification-based test technique that involves testing the values at or near the boundaries of an equivalence partition. An equivalence partition is a set of values that are expected to be treated in the same way by the system under test. For example, based on the requirement, we can identify the following equivalence partitions for the input age:

• EP1: Age < 0 (invalid)
• EP2: Age = 0 (valid, no charge)
• EP3: 0 < Age < 7 (valid, no charge)
• EP4: Age = 7 (valid, 20% discount)
• EP5: 7 < Age < 13 (valid, 20% discount)
• EP6: Age = 13 (valid, 20% discount)
• EP7: 13 < Age < 65 (valid, full charge)
• EP8: Age = 65 (valid, 50% discount)
• EP9: Age > 65 (valid, 50% discount)

The boundary values for each equivalence partition are the values at or near the edges of the partition. For example, the boundary values for EP3 are 1 and 6. The boundary values for EP4 are 6 and 7. The boundary values for EP5 are 7 and 12. And so on.

To test this requirement using boundary value analysis, we need to select one value from each boundary and test it with different combinations of weekend and weekday. For example, we can select the following values:

• BV1: Age = -1 (from EP1)
• BV2: Age = 0 (from EP2 and EP3)
• BV3: Age = 6 (from EP3 and EP4)
• BV4: Age = 7 (from EP4 and EP5)
• BV5: Age = 12 (from EP5 and EP6)
• BV6: Age = 13 (from EP6 and EP7)
• BV7: Age = 64 (from EP7 and EP8)
• BV8: Age = 65 (from EP8 and EP9)
• BV9: Age = 66 (from EP9)

We can then create test cases using these values and different combinations of weekend and weekday. For example:

• TC1: Age = -1, Weekend = Yes -> Invalid input
• TC2: Age = -1, Weekend = No -> Invalid input
• TC3: Age = 0, Weekend = Yes -> No charge
• TC4: Age = 0, Weekend = No -> No charge
• TC5: Age = 6, Weekend = Yes -> No charge
• TC6: Age = 6, Weekend = No -> No charge
• TC7: Age = 7, Weekend = Yes -> $2.40 ($3 - 20% discount)
• TC8: Age = 7, Weekend = No -> No charge
• TC9: Age = 12, Weekend = Yes -> $2.40 ($3 - 20% discount)
• TC10: Age = 12, Weekend = No -> No charge
• TC11: Age = 13, Weekend = Yes -> $2.40 ($3 - 20% discount)
• TC12: Age = 13, Weekend = No -> No charge
• TC13: Age = 64, Weekend = Yes -> $3
• TC14: Age = 64, Weekend = No -> No charge
• TC15: Age = 65, Weekend = Yes -> $1.50 ($3 - 50% discount)
• TC16: Age = 65, Weekend = No -> No charge
• TC17: Age = 66, Weekend = Yes -> $1.50 ($3 - 50% discount)
• TC18: Age =

66, Weekend = No -> No charge

Therefore, we need a minimum of 18 valid test cases to achieve 100% boundary value coverage based on input age.

$3.01 is not a valid output boundary value because it is not a possible output value based on the requirement. The output values can only be $0, $1.50, $2.40, or $3 depending on the input age and weekend status.

You can find more information about boundary value analysis in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 4, Section 4.2.

The pesticide paradox principle of testing states that if we do not regularly review and revise our tests, we’ll stop finding defects, because the same tests will no longer be effective at detecting new or different defects in the software12. The other options do not explain the pesticide paradox principle of testing. Option B is false, because repeatedly running a set of tests will not ensure that a system is defect free, but rather that it meets the same quality criteria as before12. Option C is related to the defect clustering principle of testing, which states that defects are often contained in a small number of modules12. Option D is a metaphor that compares testing to spraying pesticide, but it does not explain the paradoxical effect of using the same tests over and over again

For the code fragment given below, one test case is required for statement coverage and two test cases are required for branch coverage. Statement coverage requires that every executable statement in the code is executed at least once. Branch coverage requires that every possible outcome of each decision point in the code is executed at least once. The following table shows how to achieve statement and branch coverage for the code fragment:

Test Case

Input

Output

Statement Coverage

Branch Coverage

1

x = 3

y = 9

S1, S2, S3

T1 = true

2

x = 5

y = 25

S1, S2

T1 = false

As shown in the table, test case 1 covers all three statements (S1, S2, S3) in the code fragment, achieving 100% statement coverage. Test case 2 covers only two statements (S1, S2) in the code fragment, but it exercises a different outcome of the decision point T1 (if x < 4), achieving 100% branch coverage.

Test control is a test management activity that involves making decisions based on information from test monitoring and test progress reporting. Test control activities include:

• Re-prioritizing tests because of time pressure
• Changing the test schedule due to availability of a test environment
• Setting entry and exit criteria for test levels or test activities
• Initiating corrective actions to resolve deviations from the test plan

Writing test suspension and resumption criteria in the test plan is not a test control activity, but rather a test planning activity. Test suspension and resumption criteria are used to define when to stop and resume testing in case of unforeseen events or issues that affect the test execution.

References: Certified Tester Foundation Level Syllabus, Section 2.4.2 and 2.4.3

According to the syllabus, state transition testing is a technique that tests the behaviour of a system or component based on its transitions between states. A state transition diagram is a graphical representation of the states and transitions of a system or component. A test case that uses valid transitions to exercise all states should cover all the nodes and edges in the diagram. The answer D is correct because it covers all the four states (SS, S1, S2, S3) and all the five transitions (SS-S1, S1-S3, S3-S2, S2-SS, SS-S3) in the diagram. The other answers are incorrect because they either miss some states or transitions or use more transitions than necessary.

References: Certified Tester Foundation Level Syllabus, Section 4.4.1, page 47-48.

They should be involved in reviewing requirements or user stories as soon as drafts are available is the option that represents good testing practice for testers, irrespective of the software lifecycle model used, because it allows testers to provide early feedback, identify potential defects, and clarify test objectives and scope1 . Early involvement of testers in reviewing requirements or user stories can improve the quality and testability of the software and reduce the cost and effort of testing1 . The other options do not represent good testing practice for testers, irrespective of the software lifecycle model used. Option A is not a good option, because they should start test analysis as early as possible, not when the corresponding development level is complete, to avoid delays and inefficiencies in testing1 . Option C is not a good option, because they should ensure that different test objectives apply to each test level, not the same test objectives, to avoid redundancy and gaps in testing1 . Option D is not a good option, because they should minimize the ratio of development levels to test levels to reduce project costs, but rather balance the development and test levels according to the project needs and risks1 .

Event B from S2 is an invalid transition, because it does not exist in the state table. The state table shows the possible transitions between states based on events. For each state, there is a corresponding row that indicates the next state for each event. For example, for state S1, the next state for event A is S2, for event B is S3, and so on. However, for state S2, there is no next state for event B, which means that this transition is invalid

The percentage of test conditions covered by test cases is a metric from the test design phase, as it measures how well the test cases cover the test basis13. The other metrics are from the test execution phase or the test closure phase.

Cost can be regarded as an exit criterion, as it is one of the factors that can influence the decision to stop testing. Spending too much money on testing will result in an unprofitable product, and having cost as an exit criterion helps avoid this. The other options are incorrect, as the financial value of product quality can be estimated, the cost of testing can be measured effectively, and having cost as an exit criterion does not necessarily constrain the testing project or help achieve the desired quality level.

References: Section 2.2.1, Section 2.2.3

Testing and debugging are two different activities that are related to finding and removing defects and failures in software. Testing is the process of evaluating software by applying test cases to find failures and provide information on its quality. Debugging is the process of finding, analyzing, and removing the causes of failures in software. Designing tests to find failures and executing tests to show failures are testing activities. Locating the cause of failures and analyzing and fixing the defects are debugging activities.

References: Certified Tester Foundation Level Syllabus, Section 1.2.1

According to the syllabus, a mindset is a set of attitudes, beliefs, and assumptions that influence how a person thinks, feels, and behaves. A mindset for test activities and a mindset for development activities are different and complementary, as they reflect different goals and perspectives of testing and development. A tester is concerned with finding defects while a developer is interested in designing solutions. This statement best describes the key difference between a mindset for test activities and a mindset for development activities. A tester’s mindset is focused on identifying and reporting problems in the software product or system, such as errors, failures, or deviations from requirements or expectations. A tester’s mindset is also characterized by professional skepticism, curiosity, creativity, and critical thinking. A developer’s mindset is focused on creating and implementing solutions for the software product or system, such as features, functions, or enhancements. A developer’s mindset is also characterized by professional optimism, confidence, logic, and analytical thinking. The other answers are incorrect because they either confuse the roles of testers and developers or use incorrect terms.

References: [Certified Tester Foundation Level Syllabus], Section 1.5.1, page 19-20.

Assigning resources for the planned activities is an activity that is appropriate to the test planning stage, because it involves estimating and allocating the necessary human and physical resources for testing . Test planning is the process of defining the objectives, scope, approach, and resources for testing . The other options are not activities that are appropriate to the test planning stage, but rather to other stages of testing. Option A is an activity that is appropriate to the test analysis stage, because it involves analysing the test basis (such as requirements, design, or code) to identify test conditions . Option C is an activity that is appropriate to the test implementation stage, because it involves designing and preparing the test environments (such as hardware, software, network, or data) for test execution . Option D is an activity that is appropriate to the test execution stage, because it involves writing a test execution schedule that defines the order and dependencies of test cases or procedures .

Code coverage can be used to ensure that all code is exercised by tests, because it measures how much of the code or functionality of the software under test has been exercised by the test cases . Code coverage can help to identify untested or dead code, improve test design, and assess test quality . The other options are not true statements about code coverage. Option A is false, because 100% code coverage does not imply 100% coverage of requirements, as there may be defects or gaps in the requirements or in the mapping between requirements and code . Option B is false, because 100% code coverage does not guarantee that there are no coding errors, as there may be logical or functional errors that are not detected by code coverage . Option D is false, because code coverage does not ensure that all decisions are correctly implemented in the code, as it only measures whether the decisions are executed or not, but not whether they produce the correct results .

The correct answer is A, as it provides the highest level of boundary coverage using two-point boundary value analysis. Boundary value analysis is a black-box test technique that focuses on the boundaries of input and output partitions1. Two-point boundary value analysis is a variation of boundary value analysis that uses only two values for each boundary: one just below the boundary and one just above the boundary1. In this case, the boundaries are the balance ranges that correspond to different interest rates. Option A covers all four boundaries using two values for each boundary: $100.00 and $100.01 for the first boundary, $500.00 and $500.01 for the second boundary, $1,000.00 and $1,000.01 for the third boundary, and $5.00 as an invalid value below the lowest boundary. Option B covers only three boundaries using one value for each boundary: $100.00 for the first boundary, $500.00 for the second boundary, and $1,000.00 and $1,000.01 for the third boundary. Option C covers only two boundaries using three values for each boundary: $100.00, $100.01, and $100.02 for the first boundary, and $500.00 and $999.99 for the second boundary. Option D covers only two boundaries using one value for each boundary: $100.00 for the first boundary, and $1,000.01 for the third boundary, and $5.00 as an invalid value below the lowest boundary. References: 1, Section 4.2.3

 The percentage of planned test cases designed is not a common metric used for monitoring test preparation and execution, because it does not reflect the quality or completeness of the test cases or their alignment with the test objectives1 . The other options are common metrics used for monitoring test preparation and execution. The number of test cases passed and failed indicates the quality and status of the software under test1 . The number of test plan review comments indicates the quality and completeness of the test plan document1 . The percentage of tasks complete in test environment preparation indicates the progress and readiness of the test environment1 .

 According to the syllabus, product risks are risks that affect the quality of the software product, such as defects, failures, or non-compliance with requirements or standards. Product risks can be identified and analyzed during the test planning phase, and mitigated by appropriate test design and execution. The answer C is correct because it lists three product risks: failure prone software delivered, software does not perform its intended functions, and poor data integrity and quality. The other answers are incorrect because they include project risks, which are risks that affect the management and control of the testing process, such as insufficient staff, test environment issues, or schedule delays.

References: Certified Tester Foundation Level Syllabus, Section 2.1.1, page 20-21.

The attributes that best match each level of testing are as follows14:

• Component testing: Stubs and drivers are often used (I), as they simulate the behavior of missing or incomplete components.
• Integration testing: Testing for functional and non-functional characteristics (VI), as integration testing verifies that components interact correctly and meet their specified requirements.
• System testing: The test environment should correspond to the production environment (II), as system testing evaluates the system’s compliance with its specified requirements under realistic conditions.
• Acceptance testing: Testing can be based on use cases (IV), as acceptance testing validates that the system meets the user’s needs and expectations

Any software development product can undergo static testing, including requirements specifications, design specifications, code, test cases, test plans, user manuals, etc. Static testing is a type of testing that does not involve executing the software or system under test, but rather analyzing it using various techniques, such as reviews, inspections, walkthroughs, checklists, static analysis tools, etc. Static testing can help find defects and improve the quality of any software development product at any stage of the software development lifecycle.

References: Certified Tester Foundation Level Syllabus, Section 3.1 and 3.2

It is a project risk since successful completion of the project depends on successful and timely completion of the tests. defines project risks as follows:

Project risks are risks that affect the project schedule, resources, or budget. They can be related to the project management process, such as planning, estimation, communication, or monitoring. Project risks can also be related to external factors, such as dependencies, stakeholders, vendors, or regulations.

It is not a product risk (B and C), as product risks are risks that affect the quality or performance of the software product. defines product risks as follows:

Product risks are risks that affect the functionality, reliability, usability, efficiency, maintainability, or portability of the software product. They can be related to the software requirements, design, implementation, or testing. Product risks can also be related to user expectations, needs, or satisfaction.

It is not no longer a risk for the Test Manager (D), as the sub-contractor’s failure may still impact the Test Manager’s responsibilities and deliverables. The Test Manager should monitor and mitigate this risk as much as possible.

Integration testing is the process of testing the interactions between different components or subsystems of a system. It has the following characteristics:

• It can be done in an incremental manner, meaning that components or subsystems are integrated and tested one by one until the whole system is integrated and tested.
• It is usually done before system testing, which is the process of testing the system as a whole against its requirements and specifications.
• It includes functional tests, which are tests that verify the functionality and behavior of the system or its components.
• It includes non-functional tests, which are tests that verify the quality attributes of the system or its components, such as performance, reliability, security, etc.

Therefore, statements I, III, and IV are correct.

References: Certified Tester Foundation Level Syllabus, Section 5.1.2 and 5.2.2

Traceability between the test basis and test work products means that there is a clear and documented relationship between the requirements, design, and other sources of test conditions, and the test cases, test procedures, and test results that are derived from them. This helps to ensure that the test work products are consistent, complete, and relevant to the test basis. One of the direct benefits of maintaining traceability is the ability to analyse the impact of changes in the test basis on the test work products, and vice versa. For example, if a requirement is changed, added, or deleted, traceability can help to identify which test cases, test procedures, and test results need to be updated, executed, or removed accordingly. Similarly, if a test result reveals a defect in the test basis, traceability can help to locate the source of the defect and determine the scope of the correction. Traceability also supports other benefits, such as measuring test coverage, reporting test progress, and evaluating test quality, but these are not direct benefits of maintaining traceability, rather they are outcomes of using traceability information for various purposes. References: ISTQB Certified Tester Foundation Level Syllabus v4.0, Chapter 3.1.2, p. 23-24 1; ISTQB Glossary v4.0, p. 67 2

The introduction of a test management tool does not represent one of the three triggers for maintenance testing an operational system, because it does not affect the functionality or performance of the system itself. Maintenance testing is triggered by system modification (such as corrective, adaptive, perfective or preventive changes), data migration (such as moving data from one platform or format to another), or system retirement (such as decommissioning or replacing an old system)1 .

The overall quality of the software can be increased by finding and fixing defects before releasing the software to the customers or users. A test case passes means that no defect was found in the tested functionality, which indicates a high quality. A test case fails, defect gets logged which subsequently gets fixed means that a defect was found and corrected, which improves the quality. Some tests are deferred because test environment is not available means that some functionality was not tested, which may leave some defects undetected, which reduces the quality. A bug is found but there is no corresponding test case means that a defect was found by chance or by other means than planned testing, which does not increase the quality of the testing process or the test coverage.

Test Cases 1, 2 and 3 are all valid, because they cover all the possible combinations of conditions and actions in the decision table. Test Case 1 covers the case where the employee is not a car or motorcycle driver, which leads to the action of not allowing the expense claim. Test Case 2 covers the case where the employee drives a diesel car with an engine size greater than 1600cc, which leads to the action of accepting the expense claim at band C. Test Case 3 covers the case where the employee rides a motorcycle, which leads to the action of accepting the expense claim at band A12.

The software not being able to meet the desired response time is an example of a failure. A failure is an event in which a component or system does not perform a required function within specified limits. A failure is observable by end users or testers as a deviation from expected results. defines a failure as follows:

Failure: Deviation of the component or system from its expected delivery, service or result.

B, C, and D are incorrect answers. The software not being able to meet the desired response time is not an example of a defect (B), an error ©, or not a defect (D). A defect is a flaw in a component or system that can cause it to fail to perform its required function. An error is a human action that produces an incorrect result. Not a defect is a term used to describe an incident report that is rejected or closed as invalid or out of scope. defines these terms as follows:

Defect: A flaw in a component or system that can cause the component or system to fail to perform its required function.

Error: A human action that produces an incorrect result.

Not a defect: An incident report status indicating that there is no defect in relation to this incident report.

Memory leaks are errors that occur when a program does not release memory that it has allocated, causing the system to run out of memory and slow down or crash. Memory leaks cannot be detected by structure-based testing techniques, which are based on the code structure and logic. Structure-based testing techniques can only find errors that are related to the control flow, data flow, or logic of the program. For example, they can find errors such as features that are only partially implemented, data structures that are used before initialization, or division by zero. To detect memory leaks, you need dynamic analysis tools that monitor the memory usage of the program during execution. You can find more information about structure-based testing techniques and dynamic analysis tools in A Study Guide to the ISTQB® Foundation Level 2018 Syllabus, Chapter 4, Sections 4.2 and 4.31.

The requirement given in

the image specifies

the charge for

a money transfer based on

the amount

of money transferred.

The amount can be anywhere from 1 to 5000 euros, with different charges applied for different ranges of amounts.

To test this requirement, we can use equivalence partitioning, which is a specification-based test technique that involves dividing the input or output values into groups or partitions that are expected to be treated in the same way by the system under test. For example, based on the requirement, we can identify the following equivalence partitions for the input amount:

• EP1: Amount < 1 (invalid)
• EP2: 1 <= Amount <= 1999 (valid, charge = 10 euros)
• EP3: 2000 <= Amount <= 5000 (valid, charge = 15 euros)
• EP4: Amount > 5000 (invalid)

The set of amounts that covers all equivalence partitions is C. 0-100-2000-6000. This set of amounts includes one value from each equivalence partition and ensures that all possible scenarios are tested. For example:

• TC1: Amount = 0 -> Invalid input
• TC2: Amount = 100 -> Valid input, charge = 10 euros
• TC3: Amount = 2000 -> Valid input, charge = 15 euros
• TC4: Amount = 6000 -> Invalid input

The other sets of amounts do not cover all equivalence partitions because they either include values that belong to the same partition or exclude values that belong to different partitions. For example:

• A. 0-1999-2000-5000 -> This set of amounts does not cover all equivalence partitions because it includes two values that belong to EP2 (1999 and 2000) and excludes any value that belongs to EP3.
• B. 1-2000-5001-10000 -> This set of amounts does not cover all equivalence partitions because it includes two values that belong to EP4 (5001 and 10000) and excludes any value that belongs to EP2.
• D. 99-1-2000-4999.99 -> This set of amounts does not cover all equivalence partitions because it includes a value that is not an integer (4999.99), which violates the assumption that only integer values can occur.

You can find more information about equivalence partitioning in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 4, Section 4.2.

The term ‘Pesticide paradox’ refers to the phenomenon where the effectiveness of test cases that are repeated and focused on the same scenarios decreases over time because they tend to find the same defects or no defects at all. This is because the system under test becomes more resistant or immune to the existing test cases, just like pests become more resistant or immune to pesticides over time. To overcome the pesticide paradox, test cases should be regularly reviewed and updated to cover new or changed requirements, scenarios, risks, or defects. Test cases should also be designed to cover different aspects and perspectives of the system under test, such as functionality, usability, performance, security, etc. You can find more information about the pesticide paradox in A Study Guide to the ISTQB® Foundation Level 2018 Syllabus, Chapter 4, Section 4.11.

Beta testing is a type of acceptance testing that is normally performed by customers or potential customers at their own locations. Beta testing is done after the software product has passed the internal testing and quality assurance processes and is ready for release or deployment. Beta testing allows the customers or users to evaluate the software product in their real environment and provide feedback and suggestions for improvement. Beta testing can also help identify defects, compatibility issues, usability problems, or performance bottlenecks that might not have been detected during the internal testing. You can find more information about beta testing in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 2, Section 2.3.

Testing support tools are software tools that assist testers in performing testing activities, such as test management, test design, test execution, test evaluation, and defect management1. According to the ISTQB syllabus, some typical targets of testing support tools are to automate activities that require significant resources when done manually, automate activities that cannot be executed manually, and automate repetitive tasks1. Automating repetitive inspections is not a typical target of testing support tools, as inspections are static testing techniques that involve human review and analysis of software artifacts1.

The test organization that has the highest level of independence is C. Independent test specialists for specific test types, such as usability, performance or certification test specialists. Test independence refers to the degree of separation between the tester and the developer or user of the system or component under test. Test independence can help to reduce bias and increase objectivity in testing. Independent test specialists are testers who have specialized skills and knowledge in specific test types or domains and who are not involved in the development or use of the system or component under test. Independent test specialists can provide more reliable and accurate results than testers who are part of the development team or user community. A detailed explanation of test independence can be found in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], pages 9-10.

The statement that BEST describes when test planning should be performed is D. Test planning is performed continuously in all life cycle processes and activities. Test planning is the process of defining the objectives, scope, approach, resources, schedule, risks, and deliverables for testing activities. Test planning is not a one-time activity that is done only at the beginning of the life cycle or at each test level. Test planning is a continuous activity that is done throughout the life cycle in all processes and activities that involve testing. Test planning should be aligned with the development process and should be updated regularly to reflect any changes or feedback from previous testing activities. Test planning should also consider different levels of testing (such as unit testing, integration testing, system testing, acceptance testing, etc.) and different types of testing (such as functional testing, non-functional testing, regression testing, etc.). A detailed explanation of test planning can be found in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], pages 13-15.

 The other details that should be included in the incident report when it is first submitted are B. Status of the incident, degree of impact, Test Case Number. These details are important to provide information about the current state of the incident, the severity of its effect on the system or user, and the test case that detected the incident. Other details, such as suggested solution, priority, history, related defects, expected fix time, line of code, etc., can be added later during the incident management process. A detailed explanation of incident report can be found in A Study Guide to the ISTQB® Foundation Level 2018 Syllabus, pages 99-1001.

The question asks which of the test cases will ensure that the statement ‘Print ‘Hold’’ is exercised. The statement ‘Print ‘Hold’’ is executed when X > Y and Z < Y. Therefore, to exercise this statement, we need to choose a test case that satisfies these conditions. Among the options given in this question, only C satisfies these conditions. X = 42 > Y =43 and Z =42 < Y =43. Therefore, C is the correct answer.

Independence from the production process is a characteristic that is most likely to promote effective software testing1. Independence from the production process means that the testers are not involved in the development or maintenance of the software product under test, and thus can provide an unbiased and objective view of its quality1. Independence from the production process can also help to avoid conflicts of interest, reduce confirmation bias, increase defect detection, and improve test coverage1. Therefore, independence from the production process is a characteristic that is most likely to promote effective software testing.

 These are some of the factors that should be considered to determine whether enough testing has been performed. The exit criteria define the specific goals and requirements for testing completion. The budget limits the resources and time available for testing. The product’s risk profile indicates the areas of highest priority and impact for testing. Sufficient details of the system status allow decisions on whether further testing is needed or not. The other options are not relevant factors for determining enough testing.

The statement that best characterizes maintenance testing is A. Maintenance testing is triggered by changes to delivered software and uses impact analysis to minimize the amount of regression testing needed. Maintenance testing is a type of testing that is performed on a software product after it has been delivered to the customer or user, and aims to ensure that the software product still meets its requirements and expectations after any changes or modifications. Maintenance testing is triggered by changes to delivered software, such as bug fixes, enhancements, patches, updates, etc., and uses impact analysis to determine the scope and extent of regression testing needed. Impact analysis is a technique that analyzes the potential effects of changes on the existing software product and its components, dependencies, interfaces, etc., and identifies which parts of the software product need to be retested or modified. Impact analysis helps to minimize the amount of regression testing needed by focusing on the most affected or critical parts of the software product. A detailed explanation of maintenance testing can be found in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], pages 81-82.

Independent testing is important because C. Independent testers can verify assumptions made during specification and implementation of the system. Independent testing refers to testing performed by testers who are not involved in the development or use of the system or component under test. Independent testers can provide an unbiased and objective view of the quality of the system or component under test. Independent testers can also verify assumptions made by developers or users during specification and implementation of the system or component under test. Assumptions are statements that are believed to be true without proof or verification. Assumptions can lead to errors or defects if they are incorrect or inconsistent with reality. Independent testers can help to identify and validate assumptions by using different sources of information, such as requirements, specifications, standards, regulations, etc., and by applying different testing techniques, such as black-box techniques, white-box techniques, etc. A detailed explanation of independent testing can be found in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], pages 9-10.

The application failed because of a defect in the purchase identification module caused by a programmer mistake or an error in the specification. A defect is a flaw or imperfection in a software product that causes it to fail to meet its requirements or expectations. A failure is an event or behavior of a software product that deviates from its requirements or expectations. An error is a human action or decision that produces a defect. A mistake is an incorrect action or decision that leads to an error. In this case, the application failed because it incorrectly counted purchase attempts, which was a defect in the purchase identification module. The defect was caused by either a programmer mistake (such as writing wrong code) or an error in the specification (such as defining wrong requirements). A detailed explanation of defects, failures, errors, and mistakes can be found in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], pages 5-6.

•  According to the IEEE 829 Standard for Software Test Documentation, an incident report should contain the following information:

Therefore, among the options given in this question, only (i), (iii), and (iv) are part of an incident report based on IEEE 829.

 Functional testing to test security at the system level, load testing at the system level to ensure the system availability is acceptable, regression testing at all levels, structure based testing at the component level only are the test types that will be required during the development1. A bank is developing a new service that will be delivered via the web. The user interactions are defined as a set of use cases and the service is designed to be available continuously 24/7. In view of the challenging characteristics of the service, the test manager has decided that the code should be thoroughly tested at component level. Therefore, the following test types will be required during the development:

• Functional testing to test security at the system level: This type of testing verifies that the software product performs its intended functions according to the user requirements and expectations1. Security is one of the functional aspects that needs to be tested at the system level, as it ensures that the software product protects itself from unauthorized access or harm1.
• Load testing at the system level to ensure the system availability is acceptable: This type of testing verifies that the software product can handle the expected or peak load of users or transactions without degrading its performance or functionality1. Availability is one of the quality attributes that needs to be tested at the system level, as it measures how well the software product performs its intended functions under specified conditions without interruption or failure1.
• Regression testing at all levels: This type of testing verifies that previously tested software still performs correctly after changes or defect corrections1. Regression testing is required at all levels of testing, as changes or defect corrections can introduce new defects or affect existing functionality1.
• Structure based testing at the component level only: This type of testing uses the structure or logic of the source code as a test basis to derive test cases and measure test coverage1. Structure based testing is required at the component level only, as the test manager has decided that the code should be thoroughly tested at component level to ensure its quality and reliability1.

Statement coverage and decision coverage are both less than 100%. Statement coverage is a criterion that requires every executable statement in the source code to be executed at least once by a test suite1. Decision coverage is a criterion that requires every decision (or branch) in the source code to take both true and false outcomes at least once by a test suite1. The flow graph below shows the logic of a program for which 100% statement coverage and 100% decision coverage is required on exit from component testing. The flow graph has 9 nodes (A, B, C, D, E, F, G, H, I) and 10 edges (1, 2, 3, 4, 5, 6, 7, 8, 9, 10). The edges represent executable statements and the nodes represent decisions or branches.

!flow graph

The following test cases have been run:

• Test Case 1 covering path A-B-C-D-E-F-G-H-I
• Test Case 2 covering path A-B-C-D-E-F-G-H
• Test Case 3 covering path A-B-C-D-E-F
• Test case 4 covering path A-B-C-D-E

To calculate the statement coverage and decision coverage achieved by these test cases, we can use the following formulas:

• Statement coverage = (Number of statements executed / Total number of statements) x 100%
• Decision coverage = (Number of decisions exercised / Total number of decisions) x 100%

In this case, the number of statements executed by the test cases is 8 (edges 1, 2, 3, 4, 5, 6, 7, and 9). The total number of statements in the flow graph is 10 (edges 1 to 10). Therefore, the statement coverage achieved by the test cases is:

• Statement coverage = (8 / 10) x 100% = 80%

The number of decisions exercised by the test cases is also 8 (nodes A, B, C, D, E, F, G, and H). The total number of decisions in the flow graph is also 10 (nodes A to J). Therefore, the decision coverage achieved by the test cases is:

• Decision coverage = (8 / 10) x 100% = 80%

Therefore, statement coverage and decision coverage are both less than 100%. To achieve 100% statement coverage and decision coverage, two more test cases are needed to cover edges 8 and 10 and nodes I and J.

 S2 and O2 are the finishing state and the output(s) from the test case1. The question asks about a test case that starts at S1 and triggers 4 events in sequence: E1, E4, E5, E7. The question refers to a state diagram that shows the logic of a system with six states (S1, S2, S3, S4, S5, S6) and seven events (E1, E2, E3, E4, E5, E6, E7). The state diagram also shows four outputs (O1, O2, O3, O4) that are produced by some events. The state diagram is shown below:

!state diagram

To answer this question, we need to follow the path of the test case on the state diagram and observe the state transitions and outputs that occur. The path of the test case is:

• Start at S1
• Trigger E1
• Transition to S2
• Trigger E4
• Transition to S3
• Trigger E5
• Transition to S2
• Output O2
• Trigger E7
• Transition to S6

Therefore, the finishing state of the test case is S2 and the output(s) from the test case is O2. Hence, D is the correct answer.

 Integration testing is a test level that accurately defines the integration testing test level1. Integration testing is a type of testing that verifies that different components or systems work together correctly and consistently1. The test basis for integration testing includes software and system design documents that specify how the components or systems are integrated and interact with each other1. The test objects for integration testing include interfaces between components or systems that enable data exchange or communication1. The tests for integration testing concentrate on the interactions between different parts of a system and check for functional, performance, reliability, security, compatibility, and interoperability issues1. Therefore, integration testing is a test level that accurately defines the integration testing test level.

The effective ways to improve the communication and relationship between testers and others are A. a and b. Communicating factual information in a constructive way and trying to understand how the other person feels and why they react the way they do are both important skills for testers to have. Testers often have to report defects and problems that may not be well received by developers or users. Therefore, testers should communicate in a clear, objective, and respectful manner, avoiding personal attacks or blame. Testers should also empathize with the other person’s perspective and emotions, and try to resolve any conflicts or misunderstandings in a positive way. A detailed explanation of communication skills for testers can be found in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], pages 107-108.

Statement coverage is not a black box technique, because it requires knowledge of the internal structure of the code. Black box techniques are based on the external behavior and specification of the software, without looking at the code. Equivalence partitioning, state transition testing, and boundary value analysis are all examples of black box techniques12

•  The test objectives for user acceptance testing of the first release of a new software product aimed at a general market and built using Agile methods are D. c and d. User acceptance testing is a level of testing that involves users or customers validating that the software product meets their needs and expectations before accepting it for use or deployment. User acceptance testing can have different objectives depending on the context and purpose of the software product. For a new software product aimed at a general market and built using Agile methods, some possible objectives are:

A detailed explanation of user acceptance testing can be found in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], pages 79-80.

Coverage of code, schedule, estimates of defect density. Exit criteria are the conditions that must be met before testing can be completed and the system can be released. Exit criteria can be based on factors such as coverage of code or requirements, schedule or budget constraints, estimates of defect density or severity, etc. Exit criteria help to determine when to stop testing and evaluate the quality of the system. A detailed explanation of exit criteria can be found in A Study Guide to the ISTQB® Foundation Level 2018 Syllabus, pages 15-161.

The statement that best defines static techniques is D. Manual examination and automated analysis of code or project documentation. Static techniques are techniques that analyze the code or other software artifacts (such as requirements, specifications, designs, models, test cases, etc.) without executing them, and provide information about their quality, defects, complexity, maintainability, etc. Static techniques can be performed manually or automatically by using tools or methods such as reviews, inspections, walkthroughs, checklists, standards, guidelines, static analysis tools, code metrics tools, etc. Static techniques can help to improve the quality and consistency of code or other software artifacts throughout the software development life cycle and reduce the cost and effort of testing and debugging. A detailed explanation of static techniques can be found in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], pages 27-34.

The choice of software development model depends on product and project characteristics1. A software development model is a framework that defines the activities, tasks, roles, and deliverables of a software project1. There are various software development models, such as waterfall, V-model, iterative, incremental, agile, etc1. The choice of software development model depends on product and project characteristics, such as size, complexity, scope, requirements, quality attributes, risks, resources, schedule, budget, etc1. Different software development models have different advantages and disadvantages for different types of products and projects1. Therefore, the choice of software development model depends on product and project characteristics.

The testing effort required to test a software product depends on various factors, such as the size and complexity of the product, the quality of the requirements and design documents, the testability of the product, the test strategy and scope, the test environment and tools, the skills and experience of the testers, and the quality expectations and standards of the stakeholders1. Among these factors, the requirements for reliability and security in the product will most affect the testing effort required to test a software product1. Reliability and security are quality attributes that measure how well a software product performs its intended functions under specified conditions and protects itself from unauthorized access or harm1. Testing for reliability and security requires more rigorous and thorough testing techniques, such as reliability testing, security testing, penetration testing, stress testing, etc1. These techniques may require more time, resources, tools, and skills to perform effectively1. Therefore, the requirements for reliability and security in the product will most affect the testing effort required to test a software product.

• The question asks which of the test cases will exercise both outcomes from decision 2. Decision 2 is represented by node B in the flow graph. Node B has two outcomes: edge 2 (P > Q) and edge 3 (P <= Q). Therefore, to exercise both outcomes from decision 2, we need to choose a test case that covers both edge 2 and edge

• Among the options given in this question, only B covers both edge 2 and edge
• In B, P =36 > Q =36 for edge 2 and P =37 <= Q =35 for edge
• Therefore, B is the correct answer.

The test tools that would be classified as test execution tools are D. b and d. Test execution tools are tools that automate the execution of test cases or test scripts, and compare the actual results with the expected results. Test execution tools can also record and replay user actions, generate test data, and report test results. Test harness and test comparators are examples of test execution tools. A test harness is a tool that creates a test environment for a component or system under test, by simulating the required dependencies, such as stubs, drivers, or mock objects. A test comparator is a tool that compares the actual outputs of a component or system under test with the expected outputs, and reports any differences or anomalies. A detailed explanation of test execution tools can be found in A Study Guide to the ISTQB® Foundation Level 2018 Syllabus, pages 111-1121.

The minimum number of test cases required to guarantee both 100% statement coverage and 100% decision coverage is 2. Statement coverage means that every statement in the code is executed at least once by the test cases. Decision coverage means that every possible outcome of each decision (such as if-else statements) is executed at least once by the test cases. To achieve both statement and decision coverage, we need to test two scenarios: one where X > Y and one where X <= Y. This will ensure that all statements and decisions are covered by the test cases. A detailed explanation of statement and decision coverage can be found in A Study Guide to the ISTQB® Foundation Level 2018 Syllabus, pages 61-671.

This is the definition of a data driven approach to test automation design, which allows for reusability and maintainability of test scripts. Option A describes a keyword driven approach, which uses action words to describe the test steps and data. Option B is not related to test automation design, but rather to performance testing. Option C is also not related to test automation design, but rather to a testing technique.

The process that ensures that all items of testware are identified, version controlled, tracked for changes, so that traceability can be maintained throughout the test process is D. Configuration management process. Configuration management is a process that establishes and maintains the integrity and consistency of all items of testware throughout the test process. Configuration management involves identifying, storing, controlling, tracking, and auditing all items of testware (such as test plans, test cases, test scripts, test data, test results, etc.) and their versions and changes. Configuration management helps to ensure that only authorized and approved items of testware are used for testing and that traceability can be maintained between them. A detailed explanation of configuration management can be found in A Study Guide to the ISTQB® Foundation Level 2018 Syllabus, pages 101-1021.

Test cases derived from the knowledge of the testers and the knowledge of testers, developers and users are used to drive testing apply to experience-based techniques1. Experience-based techniques are techniques that use the skill, intuition, and experience of testers, developers, and users to derive test cases, using error guessing and exploratory testing1. Error guessing is a technique that uses common sense and previous experience to guess where defects might occur in a system1. Exploratory testing is an approach that involves simultaneous learning, test design, and test execution1. Experience-based techniques are typically used when there is insufficient information or time to apply other more formal techniques1. Therefore, test cases derived from the knowledge of the testers and the knowledge of testers, developers and users are used to drive testing apply to experience-based techniques.

A valid reason for writing test cases based on experience and intuition is C. Tests based on experience and intuition can supplement formal techniques. Experience and intuition are valuable sources of test ideas that can help testers to identify potential risks, errors, or scenarios that may not be covered by formal techniques. Formal techniques are systematic methods that use rules or algorithms to derive test cases from the test basis (such as specifications, code, etc.). Formal techniques include black-box techniques (such as equivalence partitioning, boundary value analysis, etc.) and white-box techniques (such as statement coverage, decision coverage, etc.). Formal techniques can provide a high level of coverage and consistency, but they may not be able to capture all possible situations or behaviors of the system or component under test. Therefore, tests based on experience and intuition can supplement formal techniques by adding more diversity and creativity to the test cases. A detailed explanation of experience-based testing techniques can be found in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], pages 74-76.

It can be done without reference to the internal structure of the component or system. Black-box testing techniques are based on the external behavior and functionality of the system, not on its internal structure or code. Black-box testing techniques include equivalence partitioning, boundary value analysis, decision table testing, state transition testing, use case testing, etc. A detailed explanation of black-box testing techniques can be found in A Study Guide to the ISTQB® Foundation Level 2018 Syllabus, pages 25-601.

 Test objectives are specific goals or targets that define what testing activities should achieve or accomplish1. Test objectives for systems testing of a safety critical system include completion of all outstanding defect correction. Regression testing is required following defect correction at all test levels. Therefore, to determine whether this test objective has been met, two metrics that would be most suitable are:

• Regression tests run and passed in systems testing: This metric measures how many regression tests have been executed and passed in systems testing1. Regression testing is a type of testing that verifies that previously tested software still performs correctly after changes or defect corrections1. This metric can indicate whether all outstanding defect corrections have been completed and verified in systems testing.
• Incidents raised and closed at all levels of testing: This metric measures how many incidents have been reported and resolved at all levels of testing1. An incident is any event occurring during testing that requires investigation1. This metric can indicate whether all defects have been identified and corrected at all levels of testing.

A test condition is an item or event of a component or system that can be verified by one or more test cases. A test condition can be derived from various sources of information, such as requirements, specifications, design documents, use cases, user stories, etc. A test condition can also be based on various aspects of a component or system, such as functionality, usability, performance, reliability, security, etc.

The other statements are not true about test conditions because they describe different concepts related to testing. For example:

• B. The grouping of a composite set of test cases which, when tested as a whole, reveal a positive or negative result: This statement describes a test suite, which is a collection of test cases that are intended to be executed together to achieve a specific test objective or goal.
• C. A testable component derived from business requirements: This statement describes a test basis, which is the source of information or data that provides the basis for designing and executing test cases.
• D. Applies to software testing only: This statement is false because test conditions can apply to any type of testing, not just software testing. Test conditions can also be used for testing hardware, systems, processes, etc.

You can find more information about test conditions in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 4, Section 4.1.

When an organization considers the use of testing tools, they should C. Perform analysis of the test process and then assess whether it can be supported through the introduction of tool support. Testing tools can provide many benefits to the test process, such as increased efficiency, effectiveness, consistency, quality, etc. However, testing tools also have some challenges and risks associated with them, such as cost, learning curve, compatibility, maintenance, etc. Therefore, before introducing any testing tool, an organization should analyze their current test process and identify their needs, goals, expectations, constraints, etc., and then evaluate whether a tool can support them or not. A detailed explanation of testing tools can be found in Software Testing Foundations: A Study Guide for the Certified Tester Exam, pages 193-1983.

Testing is the process of evaluating a software product by learning about it through exploration and experimentation, which includes running tests, observing outcomes, making inferences, and creating and refining test ideas. Testing has many objectives, such as finding defects, providing information, improving quality, reducing risks, etc. One of the objectives of testing is preventing defects, which means avoiding or minimizing the occurrence of defects in the software product by applying good practices and techniques throughout the software development life cycle. Preventing defects can help to save time, cost, and effort in testing and development, and improve customer satisfaction and confidence. A detailed explanation of testing objectives can be found in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], pages 7-8.

Static analysis is a technique to find defects in software source code and software models, performed without executing code. Static analysis can be done manually or automatically using tools that examine the code or design of a software system without running it. Static analysis can help identify and prevent defects, measure complexity, check compliance, or improve quality.

The other statements are not correct definitions of static analysis because they describe different concepts related to testing. For example:

• A. The decision between using white or black box test techniques: This statement describes a test strategy, which is an approach or method for designing and executing test cases based on various factors, such as scope, objectives, risks, resources, etc.
• B. Executing software to validate the most common path through the code: This statement describes dynamic testing, which is a technique to find defects in software by executing it under various conditions and inputs and comparing the actual results with the expected results.
• D. It is a testing technique used during system testing: This statement describes a test level, which is a group of test activities that are organized and managed together based on some criteria, such as objectives, scope, target audience, etc.

You can find more information about static analysis in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 6, Section 6.3.

Concerned with the behavior of a whole system/product as defined by the scope of a development project. System testing is a level of testing that evaluates the system as a whole against its requirements and specifications. System testing is performed after integration testing and before acceptance testing. System testing covers functional and non-functional aspects of the system, such as usability, performance, reliability, security, etc. A detailed explanation of system testing can be found in A Self-Study Guide For The ISTQB Foundation Exam Certified Tester Foundation Level (CTFL) 2018 Syllabus, pages 75-782.

The correct logical order for the test cases is 3, 1, 4, 2, 6, 5. This order follows the logical sequence of actions that a user would perform to book a flight using a web-based airline booking system. The order also respects the dependencies between test cases, such as logging in before searching for flights or booking a flight before printing a confirmation receipt . The other options are incorrect logical orders for the test cases. Option A does not follow the logical sequence of actions and does not respect the dependencies between test cases. For example, it starts with confirming details and booking a flight before logging in or selecting a flight. Option B does not follow the logical sequence of actions and does not respect the dependencies between test cases. For example, it starts with selecting a flight before logging in or searching for flights. Option C does not follow the logical sequence of actions and does not respect the dependencies between test cases. For example, it starts with viewing selected items in My Flights before selecting any flights.

The ideal number of regression test cycles is as many as time and budget allow, because regression testing is done to ensure that no new defects have been introduced by changes or fixes in the software, and that all previously fixed defects are still fixed. Therefore, more regression test cycles can increase the confidence in the software quality and reliability.

According to the user story checklist, the user story must contain the reason for the need, which is usually expressed by using the word “so that” or “because”. For example, the user story could be rewritten as:

User Story US2018 As a bank account customer, I would like to transfer money from one account to another using the mobile banking application by using the drag and drop feature, so that I can easily manage my finances.

This way, the user story provides a clear value proposition and a justification for the need. The reason also helps to define the scope and priority of the user story, as well as to verify the acceptance criteria.

References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 Syllabus, Chapter 5.2.1 User Stories, p. 62-631; ISTQB Certified Tester Foundation Level (CTFL) v4.0 Sample Exam Questions and Answers, Question 83, p. 232

Gaining confidence about the level of the system’s quality can be a common objective of testing, because testing can provide information about how well the system meets its specified requirements and user expectations, and how many defects have been found and fixed in the system.

The correct answer is A, as it states that the Wideband Delphi estimation technique is an example of the expert-based approach. The Wideband Delphi estimation technique is a method of estimating testing effort or duration by using a structured group process that involves multiple experts2. The experts provide their estimates independently and anonymously, then compare and discuss them until they reach a consensus2. This technique is an example of the expert-based approach, which is an approach that relies on the knowledge and experience of experts to estimate testing activities2. Option B is incorrect, as it states that the Wideband Delphi estimation technique is an example of the metrics-based approach. The metrics-based approach is an approach that uses historical data and mathematical formulas to estimate testing activities2. This approach does not involve experts or group processes. Option C is incorrect, as it states that burndown charts used in Agile development is an example of the expert-based approach. Burndown charts are graphical tools that show the amount of work remaining versus time in an Agile project2. They are used to monitor and control testing progress and quality. They are not examples of the expert-based approach, as they do not rely on experts’ opinions or estimates. Option D is incorrect, as it states that burndown charts used in Agile development is an example of the risk-based approach. The risk-based approach is an approach that uses risk analysis to prioritize and estimate testing activities2. This approach involves identifying and assessing risks based on their likelihood and impact. It does not involve burndown charts or Agile development. References: 2, Section 2.6

The test execution schedule would not be expected to see on an incident report from test execution, because it is not related to the incident itself, but rather to the overall plan and progress of testing . An incident report is a document that records any event that deviates from the expected or desired behaviour of the software under test . The other options are information that would be expected to see on an incident report from test execution. Option A is expected, because the version(s) of the software under test can help to identify and reproduce the incident . Option C is expected, because the expected results and actual results can help to describe and demonstrate the incident . Option D is expected, because the precise steps to reproduce the problem can help to analyse and resolve the incident .

I and II are false statements about static analysis. Static analysis cannot be used instead of dynamic testing (I), as it cannot verify the behavior or performance of the system under test at runtime. Static analysis can uncover defects like security vulnerabilities (II), as it can detect potential weaknesses or flaws in the source code that may lead to security breaches. defines static analysis as follows:

Static analysis is a type of software testing that analyzes the source code or other software artifacts without executing them. Static analysis can be used to check conformance to specifications and standards, detect syntax and logical errors, measure complexity and quality metrics, identify code smells and bad practices, find potential security vulnerabilities, and improve maintainability and readability.

III and IV are true statements about static analysis. Static analysis can be used to check conformance to specifications and standards (III), as it can compare the source code or other software artifacts against predefined rules or criteria. Static analysis typically detects failures prior to component testing (IV), as it can be performed early in the development cycle before compiling or executing the code.

(0, 12, 13,18,19) represent boundary values for the age groups. Boundary value analysis is a technique to test the values at the boundaries of an input domain or equivalence partition. explains this as follows:

Boundary value analysis (BVA) is based on testing the boundary values of valid and invalid partitions. The behavior at the edge of each equivalence partition is more likely to be incorrect than the behavior within the partition, so boundaries are an area where testing is likely to yield defects.

(-1,0,11,12,13,14,18,19) (B) are not boundary values, but include some boundary values and some non-boundary values. (4,5,15,20) © are not boundary values at all. (-1.0,12,13,18,19) (D) are not boundary values either, as -1.0 is not an integer value.

According to the syllabus, boundary value analysis is a technique that tests the values on and near the boundaries of an equivalence partition. The three-point boundary values are the minimum, just below the minimum, and just above the minimum for the lower boundary, and the maximum, just below the maximum, and just above the maximum for the upper boundary. The answer A is correct because it contains the three-point boundary values for both the lower and upper boundaries of the age range. The other answers are incorrect because they either miss some of the boundary values or include values that are too far from the boundaries.

References: Certified Tester Foundation Level Syllabus, Section 4.2.2, page 41.

According to the syllabus, exploratory testing is a technique that involves simultaneous learning, test design and test execution. A tester dynamically designs and executes tests based on their knowledge, exploration of the test item and the results of previous tests. A time-boxed test session is a fixed period of time during which testing is performed. A test charter is a document that contains test objectives, scope, risks and other information to guide the testing. The answer A is correct because it describes an approach that can be used for exploratory testing. The other answers are incorrect because they describe other techniques, such as error guessing (B), compliance testing © and user acceptance testing (D).

References: Certified Tester Foundation Level Syllabus, Section 4.5.2, page 51-52.

Defect clustering is the phenomenon that a small number of modules contain most of the defects detected. This principle suggests that testing should focus more on the areas where defects are more likely to occur, rather than spreading the testing effort equally across all modules. Therefore, in the next test cycle, the team should allocate more resources to test the module that had most of the critical bugs.

2-point boundary value analysis is a technique that tests the boundary values of valid and invalid partitions with two values each: one at the boundary and one just outside the boundary. For example, if the valid range is 1 to 10, the 2-point boundary values are 1, 2, 9, 10 for the valid partition, and 0, 11 for the invalid partitions. The advantage of this technique is that it reduces the number of test cases compared to 3-point boundary value analysis, which tests one value inside the boundary as well. However, it may miss some defects that occur only with the values inside the boundary.

In this question, the valid partitions are the ranges of spending that correspond to different discounts, and the invalid partitions are the ranges of spending that are below or above the valid partitions. The boundaries are the values of spending that trigger a change in the discount rate. The 2-point boundary values for each partition are:

• Invalid partition below £500: £0, £499
• Valid partition for 5% discount: £500, £501
• Valid partition for 10% discount: £1000, £1001
• Valid partition for 15% discount: £2000, £2001
• Valid partition for 20% discount: £4000, £4001
• Invalid partition above £4000: £4001, £4002

The test cases TC1 and TC2 already cover two of the boundary values: £500 and £2000. Therefore, to achieve 100% 2-point boundary value analysis, we need to write seven more test cases to cover the remaining boundary values: £0, £499, £501, £1000, £1001, £4000, and £4002. Note that £4001 is a boundary value for both the valid and invalid partitions, so we only need to test it once.

References: ISTQB Certified Tester Foundation Level Syllabus v4.0, Chapter 4.2.2, p. 35-36 1; ISTQB Glossary v4.0, p. 16 2; Software Testing - Boundary Value Analysis 2

Explanation of Correct Answer: A benefit of running tests with a test automation tool is that the time spent on repetitive tasks is reduced, as the tool can execute tests faster and more reliably than humans. Therefore, option D is correct. Option A is incorrect, as test coverage is not increased by using a test automation tool, but by designing more effective test cases. Option B is incorrect, as the number of found bugs is not reduced by using a test automation tool, but by improving the quality of the software under test. Option C is incorrect, as the total cost of the test project does not always decrease by using a test automation tool, as there are costs associated with developing and maintaining the automated tests.

References: Certified Tester Foundation Level Syllabus, Section 6.1