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Which operational rote can view the calendars of team members to check availability, view the skid distribution, and create or edit skills of team members?
What feature reorders an agent’s tasks for the day as efficiently as possible, using either geolocation or straight-line estimation?
As it pertains to time recording, FSM Rate Card Task Work (Billable) and FSM Rate Card Task Work OT (Billable), are examples of what?
Which operational role is responsible for scheduling appointments and assigning tasks to agents?
When defining a maintenance schedule, what type of trigger would you use for work to be performed based on time and count?
What state do work order tasks need to be in for dynamic scheduling to assign them?
How do you prevent a task which has been rejected by an agent from being dynamically assigned to the same agent in the next 24 hours?
Which operational role is responsible for performing work onsite and reporting status?
Where can dispatchers view the location history of field agents to track and review their activities over a historical period?
What can field agents use to record time spent on tasks on a day-to-day basis and submit the time sheet in a single action?
When using the dispatcher workspace integration with dynamic scheduling, if a dispatcher drags a lower priority task over a higher priority task, what will occur?
When sourcing a part, the From Stockroom field is auto-populated with a default stockroom location, only if: (Choose three.)
Which operational role can view the calendars of team members to check availability, view the skill distribution, and create or edit skills of team members?
What is used to organize work into tasks and can also be published m the service catalog as catalog items?
Field Service Management (FSM) is a solution for anything that uses which of the following? (Choose three.)
When configuring an appointment booking record producer, what must be enabled in order to display the appointment selection widget on the record producer?
TESTED 23 Nov 2024