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Salesforce-Maps-Professional Questions and Answers

Question # 6

What are two prerequisites for enabling live location tracking on mobile devices?

A.

The user needs to be assigned to the appropriate permission set licenses and permission sets.

B.

The user needs to be assigned to a Maps Permission Group with the 'Enable Live Mobile Tracking' permission.

C.

The user needs to be out in the field in order for live tracking to be enabled and leveraged.

D.

The user needs to create an account on the Maps Live tracking portal and grant the permission to be tracked

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Question # 7

Sales Managers have requested the ability to see the five most recent Opportunities when a Sales Rep selects a pin from an Account Marker Layer. How should the developer design the Account Marker Layer to meet this requirement?

A.

Pick Opportunity from the drop down list on the Tooltips tab.

B.

On the Related List Tab, choose "Opportunities'" from the "Add New" drop down and increment the Display counter to "5".

C.

Use "Filter by Activity' to limit the markers to Accounts with 5 opportunities or more.

D.

Be sure that Opportunities are included in the Cross Object Filter options on the Filters tab.

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Question # 8

Universal Containers is looking to implement Salesforce Maps Advanced and Consumer Goods Cloud. How should Universal Containers design their process (in order) for Maps Adv solutions?

A.

Create Visits, Optimize to create Visit Plans, Run Optimization, Users access Visits in Salesforce Maps

B.

Create Visit Plan and Visits, Optimize Visits, Assign to users to view in Salesforce Maps

C.

Create Visit Plan, Optimize to create Visits, Users view Visits in Salesforce Maps or Retail Execution app

D.

Create Visit Plan, Assign users to Visit Plans, Run Optimization to create Visits, Users view Visits in Salesforce Maps or Retail Execution app

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Question # 9

A client has configured their data set and alignment in Territory Planning; however, when they open the alignment, they see that no units are assigned to areas despite being assigned in Salesforce. Which two steps should a consultant take to troubleshoot the issue?

A.

Edit the data set, and see what field was used for Unit Assignment. Create a new alignment, and " use the correct matching logic for this field.

B.

Edit the data set, and see what field was used for Unit Id. Edit the alignment, and change matching " logic to match this field.

C.

Edit the data set, and what report and/or queries were used to create it. Double check that the ^ reports and/or queries return records when logged in as the OAuth user.

D.

Edit the data set, and see what field was used for Unit Assignment. Edit the records in Salesforce to match the area names in Territory Planning.

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Question # 10

A sales team is deciding whether to plan client visits using Routes or Schedules. Which two factors would cause them to use Schedule?

A.

When importing events directly from their Outlook or Google calendar.

B.

When Routes and Schedule are interchangable

C.

When they want to schedule meetings up to a month at a time.

D.

When meetings have a start and end time.

E.

When they want to plan around other events currently on their Salesforce calendar

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Question # 11

A client has a few key accounts that they do not want to change during optimization in Territory Planning. What are two options a Consultant should recommend?

A.

Leverage a legend filter to remove those accounts

B.

Remove those accounts from focus

C.

Remove those accounts from the data set

D.

Lock those units to the area

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Question # 12

What are two ways to select all of the containers in a particular state or province in Territory Planning?

A.

Add the state field to the container-legend, then use it to search and select from the legend

B.

Use the selection tools, with the state/province selection mode

C.

Use the selection tools, and select them from the map

D.

Add the state field to the unit-legend, then use it to search and select from the legend

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Question # 13

During a Salesforce Maps solution implementation project, how does one differentiate defining vs designing customer user stories?

A.

Define is documenting the source to target mapping between legacy mapping solutions and Salesforce Maps while design is developing the integration points

B.

Define is how the implementation team will build customer user stories while design is which customer user stories the implementation team will build

C.

Define is identifying the implementation team members that will gather requirements while design is identifying the solution design team members that will build the solution

D.

Define is which customer user stories the implementation team will build while design is how the implementation team will build the customer user stories

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Question # 14

Alpine Energy's admin has been asked to configure Stop Associations for Live Daily Summaries. The business has requested that stops only be associated to open Leads. What should the admin do to meet this requirement?

A.

Add a filter to the Lead Marker Layer used to configure Stop Associations to include only open ° Leads.

B.

Allow Stop Associations to work for any Lead, then add a filter to a Salesforce report that excludes associations to closed Leads.

C.

Add a filter within the Daily Summary configuration to include only open Leads.

D.

Add a filter to the Live Layer used to configure Stop Associations to include only open Leads.

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Question # 15

A territory manager has created a final alignment in Territory Planning and is ready to implement the changes in Salesforce. His organization has 350 territories with over! 00,000 records. What's the most suitable publishing method in this scenario?

A.

Publish to Enterprise Territory Management

B.

Publish to Salesforce Maps

C.

Publish to CSV

D.

Publish to Salesforce Report

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Question # 16

Alpine Energy's internal project team has implemented Salesforce Maps in one of their sandboxes and is preparing for deployment to production. The team has identified a large number of marker layers, shapelayers, and other configurations that need to be migrated. What are the two most important things for a Maps Administrator to consider when planning this deployment?

A.

The Maps Migration Utility Tool can be used to extract, prepare, and transfer Salesforce Maps data between organizations.

B.

Because Salesforce Maps data is stored on many custom objects, it should be recreated by hand in the destination org.

C.

Because Salesforce Maps is an installed package, its data and configurations can be moved via change sets.

D.

Because Salesforce Maps is an installed package, its data and configurations cannot be moved via change sets.

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Question # 17

A sales manager at Alpine Energy has reviewed and finalized their team's territories in Territory Planning. When the manager is ready to publish the final changes back to Salesforce Maps, they notice the Publish button is not active. Only approvers are permitted to publish changes from Territory Planning to Salesforce Maps in Alpine Energy's org. What are the three possible reasons why the sales manager is unable to publish the alignment?

A.

The sales manager is listed as an approver for Alpine Energy.

B.

The sales manager only has Commenter access to the alignment.

C.

The alignment must be submitted for approval before publishing.

D.

The alignment must be approved before it can be published.

E.

The alignment has not been shared with an approver.

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Question # 18

After a fresh Salesforce Maps installation in the client's org, the users are not able to plot more than 5000 records on Desktop using their Account based marker layers. Which two options could be the cause of this behavior?

A.

The client is using a Professional edition Org which limits the number of records that can be ^ processed using API

B.

The user license needs to be upgraded to Maps Advanced in order to see more than 5000 records

C.

Users are assigned to the Default Maps Permission group that has the Max Query Size defined to D 5000

D.

The filter conditions of the marker layer are limiting the number of records returned

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Question # 19

What action should an admin take to specify the assets to include in a Daily Summary?

A.

Create a Salesforce Report that includes all Maps Live Asset records

B.

Manually select Maps Live Asset records from the available list

C.

Create a SOQL filter to determine which Maps Live Asset records should be associated

D.

Select a preexisting Live Layer

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Question # 20

The Salesforce* Maps admin for the company has been tasked with creating layers for the sales team. The admin navigates to the Layers tab in Salesforce Maps and selects the New button to begin creating a layer. All of the options are greyed out. How can the admin resolve this issue?

A.

Enable the "Create Layers' permission within her assigned permission group.

B.

Contact Salesforce support to enable the "Create Layers" permission

C.

Select either the Personal or Corporate folder before attempting to create a layer.

D.

Create the layer in the Maps configuration menu

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Question # 21

A user has reported to their Admin that they do not have the option to enable Live Location from the Salesforce Maps mobile app settings page. What may be the problem?

A.

The user is not assigned to a Maps Permission Group with the Enable Live Mobile Tracking permission enabled

B.

A Maps Live loT Device record has not yet been created for the user's device

C.

The user is operating outside of normal hours specified in their associated Maps Live Working Hours record

D.

The user is not assigned to a Maps Permission Set with the Enable Live Mobile Tracking permission enabled

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Question # 22

A user plots a Marker Layer on a mobile device and notices a handful of missing markers compared to when the user plotted the same Marker Layer on desktop. What two reasons are most likely to cause this discrepancy?

A.

The filters on the Layer have been changed

B.

The maximum records to plot setting for mobile is considerably less compared to desktop

C.

Plot Visible Area is enabled

D.

The underlying Salesforce records have been deleted

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Question # 23

Alpine Energy has just purchased Salesforce Maps and plans on deploying it to their field sales users for route planning and optimization. What two actions should the Admin do to ensure their Salesforce records plot in the correct location on the map?

A.

Confirm that each object to be used within Salesforce Maps has geolocation or number fields for latitude and longitude coordinates.

B.

Confirm that each object to be used within Salesforce Maps has a text field to store latitude and longitude coordinates.

C.

Confirm that every record has a complete and valid address

D.

Confirm that every record has latitude and longitude coordinates prior to installing Salesforce Maps.

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Question # 24

A Territory Planning optimization was just run and completed, but the user inadvertently selected the wrong attribute for the optimization. What step does the user need to take to return to the previous state prior to the optimization?

A.

Click on the Undo button

B.

The user must create a new data set before optimizing on the correct attribute.

C.

Create a new alignment before optimizing on the correct attribute

D.

Re-run the optimization using the correct attribute

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Question # 25

A business wants to optimize their outside sales team's time in the field and ensure that their stops appear in their Salesforce calendar as events. Which feature should they use?

A.

Schedule

B.

Click2Create

C.

Data Layers

D.

Routes

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Question # 26

What feature in Salesforce Maps would allow a sales rep to view household demographic data in the US?

A.

Marker Layers

B.

Demographic Layers

C.

Data Layers

D.

Shape Layers

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Question # 27

Which feature would require purchasing Salesforce Maps Advanced7

A.

Mobile access

B.

Automatic route re-optimization

C.

Auto-assign leads based on location

D.

View premium data layers

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Question # 28

A Sales Rep had to skip a few visits that were created by the Maps Advanced Visit Plan due to an urgent customer request. How would the Sales Rep reoptimize only their future routes to ensure the skipped visits are replanned?

A.

Use the Plan My Visits button from the Maps Advanced Route Calendar

B.

Create Salesforce Events for the skipped visits

C.

Ask their Admin to regenerate routes for the Visit Plan

D.

Add the skipped visits to a future day from the Maps Schedule

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Question # 29

The newly created visit plan fails and doesn't populate any visits in the user's calendar. Which three areas could be the cause of the failure?

A.

Filters and Spelling

B.

Customers are not within the driving range of the user

C.

There are too many customers assigned to the user

D.

The end date of the visit plan is in the past

E.

Users are part of more than one visit plan and both overlap

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Question # 30

Which Maps Live Tracking feature should an Admin configure to allow an organization to see the accounts that are being visited during the day?

A.

Maps Live Rules

B.

Telematics Alerts

C.

Maps Live Daily Drive Trips

D.

Stop Associations

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