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CRT-402 Questions and Answers

Question # 6

When configuring a record type, an App Builder can configure the available value of a picklist field for the page layout. Which opportunity standard field is available to be configured directly in the Opportunity record type? Choose 2 answers

A.

Forecast Category

B.

Lead Source

C.

Type

D.

Stage

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Question # 7

Universal Containers provides access toSalesforce for their sales, service and marketing teams. Management wants to ensure that when users log in, their home tab provides access to links and documentation that are specifically relevant to their job function. How can this requirement be met?

A.

Create separate home page custom components and layouts; assign to users by role.

B.

Create separate home page custom components and layouts; assign to users by profile

C.

Expose specific elements within a home page custom component determined by role.

D.

Expose specific elements within a home page custom components determined by profile.

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Question # 8

What metadata changes can be made directly in a production environment without deploying from sandbox? Choose 2 answers

A.

Apex Triggers

B.

Visualforce Pages

C.

Validation Rules

D.

ApexClasses

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Question # 9

Where can a custom button be placed? Choose 3 answers

A.

On the User Object

B.

On the Custom List View

C.

On a Person Account

D.

On a related list

E.

On a Web-to-Case form

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Question # 10

Universal Containers would like to embed a chart of all related Opportunities, by stage, on the Account detail page. Which type of report should the App Builder create to add to the Account page layout?

A.

A summary report on the Opportunity object.

B.

A summary report on the Account object.

C.

A tabular report on the Account object.

D.

A tabular report on the Opportunity object.

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Question # 11

What is recommended to refresh a full sandbox?

A.

After a UAT sign-off

B.

Whenever a new production user is added.

C.

After a major productionrelease.

D.

Within 3 hours of when it is needed.

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Question # 12

The VP of sales at Universal Containers wants to have a set of screens to guide the inside sales team through collecting and updating data for leads. How can the App Builder accomplish this?

A.

Visual workflow

B.

Lightning Process Builder

C.

Workflow

D.

Lightning Connect

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Question # 13

The Director of Customer Service wants to know when agents are overwhelmed with high-priority items in the support queue. TheDirector wants to receive a notification when a new case is open with the status of "New" for more than four business hours. Which automation process could be used to accomplish this? Choose 2 answers

A.

Escalation rules

B.

Visual workflow

C.

Lightning Process Builder

D.

Scheduled Apex

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Question # 14

A custom field contains a feedback score which is on a scale of one to five. End users would like a visual indicator of one to five stars based on the number found in the feedback score custom field. How can this visual indicator be displayed?

A.

Use a custom formula field.

B.

Use a custom image field.

C.

Use a custom number field.

D.

Use a custom text field

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Question # 15

Universal Containers has deployed custom tabs through change sets, without including the profiles, to production (enterprise edition). Which statement is true in regards to the visibility of custom tabs?

A.

Custom tabs are exposed for all users

B.

Custom tabs are hidden for allusers

C.

Custom tabs are default off for all users

D.

Custom tabs are default on for all users

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Question # 16

Which statement is true for embedding aVisualforce page in a page Layout. Choose 2 Answers

A.

Visualforce Pages on a field set have attributes for width and height.

B.

Visualforce Pages can be placed anywhere in the page layout.

C.

Visualforce Pages on a page layout have attributes for width and height

D.

Visualforce Pages can only be place in the Visualforce section in a page layout.

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