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CRM-Analytics-and-Einstein-Discovery-Consultant Questions and Answers

Question # 6

A versioning feature allows CRM Analytics users to be added as Publishers and make changes separately while a ‘Live’ version is still being usedby other users. Once the changes are complete, the user can then set their updated version as the Live version.

Which CRM Analytics item is this leveraged for?

A.

App

B.

Dataset

C.

goats

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Question # 7

What is a benefit of introducing a second local connector?

A.

Better maintenance by having a connector per recipe

B.

Better deployment management between sandboxes and production environment

C.

Better performance by syncing data according to the refresh necessities

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Question # 8

Which statement best describes how to ensure CRM Analytics dashboards are easily used across both desktop and mobile devices?

A.

Create multiple layouts and reorder all the widgets so that they fit nicely within the new default width

B.

Create multiple layouts and allow CRM Analytics to automatically select and organize dashboard contents to be optimal for the device type.

C.

Create multiple layouts, ensure the layout selectors match the device, and resize/hide widgets to ensure the content is appropriate for the device screen size.

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Question # 9

Universal Containers plans to upload target data from an external tool to CRM Analytics so it can calculate the sales team target attainments.

The target data changes every month, so the datasets need to be updated on a monthly basis. The target data is a CSV file that contains the Salesforce ID of the sales rep, the target amount, and the month of the target. For each sales rep, the file contains a target for every month of the current year as well as all previous years.

Based on this information, which operation should a consultant use with the Analytics External Data API to upload the file?

A.

Overwrite

B.

Update

C.

Append

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Question # 10

After the initial creation of a model, the first model insight explains

93% of the variation of the outcome variable. This is unusually high.

What is the most likely reason for this?

A.

The dataset contains multiple dominant values.

B.

The model contains too many outlier values.

C.

The outcome variable may be causing data leakage.

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Question # 11

ACRM Analytics consultant is reviewing results from an Einstein Discovery story with a business user. They agree with the findings but notice that none of the fields used in the story have a correlation value greater than 4%. The client is now concerned that the model

may not be good enough to deploy.

Which action should the consultant take?

A.

A Identify additional data that may have a stronger relationship with the outcome variable.

B.

Edit the model accuracy settings and rerun it to evaluate the correlation.

C.

Use the appropriate algorithm and update the model.

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Question # 12

A user is able to access the dashboards, lenses, and datasets of a particular app but is unable to change the name of the specific app.

What is causing the issue?

A.

The user does not have Manager access for that app.

B.

The app name cannot be changed once created.

C.

The user does not have Editor access for that app.

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Question # 13

A CRM Analytics consultant has been asked to refactor a dashboard so that it loads quicker. After some analysis, the consultant found that most of the dashboard queries run in less than 5 seconds; however, the Opportunities Table takes more time to load when scrolled down from its initial view.

How should the consultant improve the performance of this dashboard?

A.

Create a second page on the dashboard and move the table to this new page.

B.

Create a second dashboard and move the table to this new dashboard.

C.

Create a Visualforce page and display a list view of the Opportunities on this new page.

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Question # 14

Universal Containers has a dashboard for sales managers. They need the ability to visualize the number of Closed Won opportunities by month, quarter, or year, and then display the result in a single chart. A CRM Analytics consultant creates a custom query to display three values:

ClosedDate_month, ClosedDate_ quarter, and ClosedDate_year.

What should the consultant do next?

A.

Use result binding/interaction to update the grouping in the chart.

B.

Use selection binding/interaction to update the grouping In the chart.

C.

Use selection binding/interaction to update the measure In the chart.

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Question # 15

Universal Containers (UC) builds three Einstein Discovery models in Salesforce to predict and maximize its revenue per customer. The modelsare for every region UC has a business: EMEA, AMER, and APAC.

How should a consultant help UC deploy the three Einstein models to Salesforce?

A.

Filter the account data per region and deploy the same model to all segments.

B.

Segment the account data per region and deploy the appropriate model for each segment.

C.

Deploy the same mode! to all accounts and use an Apex trigger to segment the prediction.

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Question # 16

Cloud Kicks needs a CRM Analytics consultant to install the Appointment Analytics App. After installation, they realize the wrong field was picked and the app did not have access to a newly created field that should be used instead of the old one.

What is the first step the consultant should take to prevent erroneous dataset/dashboard creation?

A.

Cancel running installations from Setup

B.

Stop the recipe from running in Data Manager.

C.

Update the app with the new field after installation.

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Question # 17

Universal Containers wants to create two dashboards and has two user groups. The 'Regional Performance’ dashboard should be accessible to sales reps and managers/executives to keep track of

how sales reps are performing in each region. Sales reps must only be able to see data pertaining to their respective region. The ‘National Performance’ dashboard is using the same data as the other

dashboard but should only be accessible to managers/executives to compare data across all regions.

In addition to row-level security to view only regional data, how should a consultant ensure that sales reps are unable to view the ‘National Performance’ dashboard?

A.

Create one dataset, two apps; store 'Regional Performance’ dashboard and dataset In one app; and provide access to both user groups to this app. Store ‘National Performance’ dashboard in another app and only provide access to

managers/executives.

B.

Create two datasets, one app; store both 'Regional Performance’ dashboard, ‘National Performance’ dashboard, and dataset in the app; and provide access to both user groups to this app.

C.

Create one dataset, one app; store both ‘Regional Performance’ dashboard, ‘National Performance’ dashboard, and dataset in the app; and provide access to both user groups to this app. Use row-level security to restrict sales repsfrom seeing data in 'National Performance’ dashboard.

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Question # 18

An CRM Analytics consultant creates a model to maximize the satisfaction of cases. They want to deploy the mode! and further use the model and predictions in an existing automated business process

powered by Salesforce Flow.

What is the most efficient way to accomplish this?

A.

Create a trigger on Case objectand use REST APIs to append the predictions intothe business process.

B.

Use the Einstein Discovery flow action to make a prediction with the flow.

C.

Write an Apex class with Einstein Discovery Predictions and append them to process.

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Question # 19

A CRM Analytics consultant is building a dashboard for Cloud Kicks that is embedded in a separate Lightning page called "Management Dashboard" using a CRM Analytics Dashboard Component. The system administrator and the contract manager should both have access. The system administrator is able to see the dashboard and the data, but the contract manager sees a blank Lightning page.

What is causing the issue?

A.

The consultant has set up component visibility for the dashboard for system administrators only.

B.

The consultant has set up a dashboard filter condition for data to be visible to system administrators only.

C.

The consultant has set up/enabled a ‘Hide on Error’ feature for the dashboard while embedding it.

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Question # 20

A consultant wants to understand what the important predictors are in a model.

Where is this information found?

A.

Einstein Recommendations

B.

Model Settings

C.

Model Deployment Wizard

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Question # 21

Universal Containers asks a CRM Analytics consultant to review the performance of its local data sync.

After removing unused objects and fields from connected data, what else should the consultant do to improve performance of the data sync?

A.

Evaluate connection mode for each connected object.

B.

Contact Salesforce Support to increase sync speed.

C.

Enable fast sync in analytics settings.

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Question # 22

A system administrator and a CRM Analytics consultant are working together on deploying arecipe/dataflow and a dataset to another org. Prior to this deployment, a package was deployed with all the custom fields used in the dataflow and dataset.

While running the recipe/dataflow in the target environment, the consultant encounters multiple errors related to these custom fields.

How should this be resolved?

A.

Check whether the system administrator has been provided access to these custom fields on the target org.

B.

Check whether the Analytics Integration user has been provided access to these custom fields on the target org.

C.

Check whether the consultant has been provided access to these custom fields on the target org.

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Question # 23

Universal Containers' CRM Analytics team is building a dashboard with two widgets, and the queries use different datasets.

1. List widget associated to the query "Type_2" and grouped by the dimension "Type" (multi-selection)

2. Donut chart widget associated to the query "Query_pie_3" and grouped by the dimension "Type"

The team wants any selection in the List widget to filter the Donut chart and vice versa. Users should be able to choose more than one Type (multi-selection).

What is the recommended way to accomplish the required filtering?

A.

Use "Connect Data Sources" to create a mapping of the two fields from the two datasets.

B.

Create a selection based Interaction and apply It to the query of "Query ple 3".

C.

Set up a result and selection based interaction for each query.

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Question # 24

In Data Alerts, a field named Region is 96.5% North America. The consultant believes that this is an important field since the majority of sales is in the North American market.

What is the appropriate action?

A.

Choose the recommended action “keep only North America” and exclude all of the other rows.

B.

Understand if client should only "focus on North America” or drop the field, as it does not have valuable information.

C.

Append more rows of data with "other values of Region” to balance the dataset properly.

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Question # 25

Exhibit.

Universal Containers has a dashboard for sales managers to visualize the Year Over Year (YoY) growth of their customers. The formula used is:

YoY = [(This Year — Last Year) / Last Year] %

Based on the graphic, when there is not an account in the Last Year column, the YoY Growth shows null results. The sales managers want to replace it with 100% value.

What is the correct function to use?

A.

substr()

B.

coalesce()

C.

replace()

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Question # 26

CRM Analytics uses permissions of the Integration User to extract data from Salesforce objects and fields when a dataflow/recipe job runs.

Why should a consultant be cautious while syncing objects and fields containing sensitive data?

A.

The Integration User has Create and Modify All Data access.

B.

The Integration User has Modify All Data access.

C.

The Integration User has View All Data access.

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Question # 27

consultant is tasked with creating an opportunity dataset for a new analytics app. One requirement is to make sure users only see the opportunities they have access to in Salesforce. Opportunity records are private but shared using the role hierarchy. The consultant runs

the sharing inheritance coverage assessment and finds that the VP of sales is not covered by the sharing inheritance. The consultant decides to proceed with using sharing inheritance for the dataset.

What else does the consultant need to do?

A.

Set the organization-wide default for the Opportunity object to Public Read/Write.

B.

Create a manual sharing rule to extend access to the VP of sales from the opportunity record.

C.

Flatten the role hierarchy in the recipe and set a backup securitypredicate based on opportunityowner and role path.

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Question # 28

Universal Containers has a single dataset that contains the attainment and commission fields for all sales reps. Each sales rep should be able view the attainment data for each rep in their division. Each repshould only be able to see their own commission data.

Which option should a CRM Analytics consultant use to enforce this requirement?

A.

Utilize a single dataset and apply security predicates and/or sharing inheritance.

B.

Create separate datasets for attainment and commission, and apply security Predicates and/or sharing inheritance.

C.

Add the sales organization to the attainment dataset access list to be able to view commission data.

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Question # 29

A CRM Analytics consultant is performing column profiling on dimension column in a recipe. Newly-added rows are not being considered in the Results tab of theprofile even though a sync wasrun for that specific object.

What is causing the issue?

A.

The sample does not include changes to the connected object data within the last 24 hours.

B.

Sync operation has not run properly with the new dimension column in the recipe.

C.

Column profiling Is not applicable on a dimension column in a recipe.

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Question # 30

Which timeseries statement will fix the query?

A.

q= timeseries q generate 'sum_Sales' as ‘Forecasted_Sales' with (dateCols=

(‘Date_Year’, ‘Date Quarter’, "Y-Q"), partition='Region', seasonality=4);

B.

q = timeserles q generate 'sum_Sales’ as 'Forecasted_Sales’ with (length=12,

dateCols=("Date_Year', ‘Date_Month', "Y-M"), partition='Region');

C.

q = timeseries q generate 'sum_Sales' as 'Forecasted_Sales' with (dateCols=

(‘Date_Quarter’, 'Date_Month’, "Q-M"), partition='Region’, ignoreLast=true);

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Question # 31

A CRM Analytics consultant is adding direct data into an existing recipe. When trying to click on the input node, data preview is taking a long time to show any results.

How should the consultant resolve this?

A.

Update the Sample Size under Data Preview Sampling to 5,000 rows.

B.

Register the Salesforce object and use Filtered Rows under Data Preview Sampling.

C.

Use the Filtered Rows sampling mode under Data Preview Sampling to filter records.

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Question # 32

Which recommended technique should a CRM Analytics consultant

use to access CRM Analytics data from a remote app or website?

A.

Use HTTPS to call the /wave/query API, supplying an encoded SAQL query asa parameter.

B.

Use an iFrame to embed the Salesforcepage in a remote site.

C.

Export the data to a CSV file and load it on the remote site.

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Question # 33

A dashboard designer at Cloud Kicks creates a dashboard in CRM Analytics. The designer notices fields display on the dashboard with their APIlabels, such as "AccountId.Industry", and wants to change this behavior.

The designer also notices that the fields and their order appear to randomly change when a values table is created.

What should the CRM Analytics consultant explain to help the designer?

A.

The default fields in a values table can be changed by reordering how fields appear in the JSON of the value table.

B.

The default fields In a values table and the field labels can be modified in the dataset explorer.

C.

The field labels can only be changed in the widget properties in the dashboard edit mode.

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Question # 34

Universal Containers is setting up a Sales Analytics app to track the sales performance across all regions. The role hierarchy is well-structured with separate branches for various global regions.

Viewer access has been provided to the regional sales reps based on the following roles.

* Regional Sales - APAC

* Regional Sales - EMEA

* Regional Sales - LATAM

* Regional Sales - NA

The CRM Analytics project team receives a request to extend Editor

access to the app to 20 'Superusers' across all regions.

What is the optimal solution?

A.

Create a new public group with these users and assign it the Editor app access.

B.

Create new roles for these users and assign them the Editor app access.

C.

Create a new sharing rule for these users and assign it the Editor app access.

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