B2B-Commerce-Administrator Questions and Answers

After cloning and saving the out-of-the-box checkout flow template, the next step that needs to be done before it can be used isA. Activate the flow. Activation makes the flow available for use, enabling it to be triggered as part of the checkout process in the B2B Commerce store.

To configure the store to use a new payment gateway, an Administrator needs toUpdate the payment gateway settings on the Payment and Billing subflow (A). This involves configuring the new gateway's details and parameters within the relevant settings, ensuring that the store's payment processing is correctly aligned with the new gateway.

For investigating additional functionality around international taxation and credit card payments in Salesforce B2B Commerce, an administrator can exploreA. Salesforce Labs add-onsandD. AppExchange connectors. Salesforce Labs provides innovative solutions that can be used as is or customized, while AppExchange connectors offer pre-built integrations that extend the functionality of Salesforce B2B Commerce to meet specific business needs, including payment processing and tax calculations.

To create variation products for bed items that vary by three different lengths, the Administrator shouldB. Create a custom field length_c, a variation attribute set, and a parent product. The custom field length_c will store the different lengths, the variation attribute set will organize these variations, and the single parent product will represent the base item from which the variations derive.

Before creating a variation product and preparing the search index, the Administrator needs to establish a variation attribute structure inA. Commerce Setupto configure the overall commerce settings, including attributes, and inD. Object Managerto customize the Product object and its fields, including setting up specific attributes for variations.

When moving a store from Sandbox to Production, the three components an Administrator needs to consider as part of the Change Sets includeB. Store Configuration Component, which contains the store's setup and configuration settings;C. Custom Objects and Fields, which are used to extend the functionality and store custom data; andE. Process Builder Flows, which automate business processes within the store. These components are crucial for ensuringthe store's functionality and customizations are retained when moving to the production environment.

When implementing a category hierarchy for a multi-language site with many child categories, an important consideration isC. There is a depth limit for the number of child categories.Salesforce B2B Commerce imposes limits on the depth of the category hierarchy, affecting how deeply nested child categories can be structured within the overall category architecture.

If an Administrator is unable to select images for a Product record despite having set up a CMS workspace, it could be becauseD. CMS channel was never configured to connect the CMS workspace to the store. Without this connection, content from the CMS workspace, including images, is not available for use within the store.

A rebuild of the Search Index might be required when:

• A. Add a product to an active Entitlement Policy used in the store:This can change the products available to different user segments, necessitating a search index update.
• C. Remove a product from the store Catalog:This ensures that the removed product no longer appears in search results, keeping the catalog current and relevant.

These actions impact the accuracy and relevance of search results, making it crucial to rebuild the search index to reflect these changes.

Out of the box, an Administrator can control the following aspects of the search settings:

• A. Sort Rules:These determine the order in which search results are displayed.
• B. Results per Page:This setting controls how many results are shown to the user at one time, impacting the browsing experience.
• E. Scheduled Indexing:This allows for the automatic rebuilding of the search index at scheduled intervals, ensuring the search functionality reflects the most up-to-date information.

These settings are crucial for optimizing the search experience, ensuring that users can find what they need efficiently and effectively.

To add additional languages to a B2B Commerce site, an Administrator must take the following three steps:B. Enable Translation Workbench, which is a tool for translating text and customizations into different languages;D. Enable Data Translation, which allows for the translation of data records; andE. Add the Supported Language field to the Store page layout, which specifies which languages are supported by the store.

If the checkout process fails in the B2B store after adding the promotions subflow to the checkout flow template, the two possible reasons could beA. A new version of the checkout flow template has not been activated, meaning the changes have not been applied; andB. The Checkout page on the Experience Builder site is currently configured to run a different Checkout flow template, which does not include the promotions subflow.

An Administrator should perform a search index in instances such asB. After updating the description of 10 products, to ensure the updated content is searchable,C. After adding a new category with a product under it which is ready to be sold, to make the new categoryand its products discoverable, andD. After making a delta load for the Product Catalog, to index the newly added or updated product information.

For the most efficient process, the following Related Lists should be added to the Account page layout:

• B. Community Membership:This provides visibility into the user's access and roles within the commerce community, facilitating management and support.
• D. Carts:This allows for quick access to the user's current and past shopping carts, enabling support and analysis of shopping behavior.

These additions enhance the administrative capabilities, providing quick access to essential information for managing accounts and supporting users within the B2B Commerce platform.

For search functionality, an Administrator can setA. Text,B. Checkbox, andD. Picklistfield types as filterable fields. These field types can be used to create filters that help users refinesearch results based on specific criteria, enhancing the search experience by allowing for more targeted and relevant results.

To use an approved entity in a CRM collection, an Administrator must set up aCRM List view (C). This setup enables the organization of entities such as contacts, accounts, or custom objects within the CRM to be part of targeted collections, facilitating segmentation and targeted actions. The CRM List View provides a framework for defining the criteria and filters that determine which records are included in a collection, supporting personalized and efficient CRM strategies. Global (A), Sales (B), and Service (D) List Views are also used within Salesforce but are tailored for broader or different contexts than CRM collections.

To set up different pricing for different groups of buyers, an Administrator shouldB. Create Price Booksto define different pricing structures andD. Create Buyer Groupsto segment buyers into groups. Price Books can then be assigned to specific Buyer Groups, allowing for differentiated pricing strategies based on the buyer group.

To deploy B2B Commerce successfully for Buyers and external users, the minimum user license needed isD. Customer Community License. This license type is designed for external users to access the community, enabling them to engage with the B2B Commerce store, view products, and make purchases.

The issue with the search index not reflecting recent product updates could be due to the automation triggering the search index rebuild too frequently. If the store search index is rebuilt more than five times per hour, as suggested in option(C), it can lead to performance issues and delays in updating the search results. This frequency can overwhelm the system, leading to a queue of rebuild operations that can't be processed in a timely manner, causing the search results to become outdated despite the updates to product records.

When setting up categories for import using the CSV import tool with categories delimited by a single pipe character, the Administrator canC. Split the categories into separate columns with appropriate labelsorD. Replace the pipes with a forward slash. Both methods organize the category data in a format that the import tool can recognize and process effectively.

To control the products that different Buyers can purchase in the same storefront, a customer can useEntitlements (B). Entitlements in Salesforce B2B Commerce allow for the definition of specific access rights to products or categories based on buyer accounts or other criteria. This ensures that only authorized buyers can purchase certain products, enabling personalized and controlled buying experiences.

When turning on Digital Experiences during B2B Commerce setup, two potential risks includeDigital Experiences extending portal access to external members (A)andthe possibility of external members having permissions to view records they should not be able to view (B). Proper configuration and management of access rights and permissions are crucial to mitigate these risks, ensuring that external members only have access to appropriate information and functionalities.

For successful operation of B2B on Lightning Experience checkout, the following preferences need to be enabled:

• A. Enable Account Relationships:This allows for the management of complex account hierarchies and relationships, which is crucial for B2B transactions that often involve multiple entities within the same organization.
• D. Enable Orders:This is fundamental for the checkout process, as it allows for the creation and management of customer orders within the Lightning Experience, providing a seamless checkout process.

To set up Tiered Pricing for a product, an administrator needs to configureA. Price Adjustment Schedules. This functionality allows for the creation of pricing tiers that apply different discounts based on the quantity of items purchased, enabling volume-based pricing strategies.

To migrate Store configurations from a development sandbox to a QA sandbox, an Administrator shouldUse Data Migration (A)to transfer configuration data and related records between environments.Export Store Configuration (D)is also a crucial step as it allows the Administrator to create a deployable package of the store's settings, which can then be imported into the QA environment.Apply Store Configuration (B)andPublish the Store (C)are actions taken after the configurations have been successfully migrated and are part of the setup process in the new environment, rather than the migration process itself.

CMS content must be in theD. Draftstatus to be editable. This status indicates that the content is in the initial stages of creation or modification and has not yet been finalized for publication. Draft status allows administrators to make changes before the content is reviewed, approved, and published, ensuring that only fully vetted and complete content is made available to end-users.

In the Commerce App, an Administrator can bulk updateB. ProductsandC. Catalogs. Bulk updating allows for efficient management and modification of multiple records at once, streamlining the process of maintaining product listings and catalog structures.

To defend against session hijacking and cross-site scripting in Salesforce B2B Commerce, an administrator should enableB. Require HttpOnlysetting. This setting helps prevent access to cookie data via client-side scripts, significantly reducing the risk of XSS (Cross-Site Scripting) attacks and protecting session cookies from being hijacked.

From the Commerce App menu, three objects that are accessible includeA. Accounts,C. Buyer Entitlements, andE. Buyer Groups. These objects are integral to managing the relationships, entitlements, and groupings of buyers within the B2B Commerce environment, facilitating the administration of commerce activities.

To limit the products that a Buyer Group can see, an Administrator can useC. Entitlement Policies. Entitlement Policies in Salesforce B2B Commerce control access to products based on various criteria, including buyer groups. By configuring these policies, an administrator can define which products are visible and available to specific buyer groups, ensuring a tailored and relevant product selection for different segments of buyers.