PMI-RMP Questions and Answers

According to the PMI Risk Management Professional (PMI-RMP)® Examination Content Outline1, a secondary risk is a risk that arises as a direct result of implementing a risk response to a specific risk. In this case, the risk response is to contract an external vendor to provide additional capacity and expertise to the project team. The secondary risk is the confidentiality risk that the contracts department has identified. The risk manager should assess the secondary risk to determine its probability, impact, and priority, and to plan appropriate responses. This is part of the Perform Qualitative Risk Analysis and Plan Risk Responses processes in the PMBOK® Guide2. References: 1: PMI Risk Management Professional (PMI-RMP)® Examination Content Outline 2: A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition

In projects where team members are spread across multiple time zones and have not worked together before, fostering collaboration is critical. Developing a start-up workshop, where team members can meet (either virtually or physically if colocation is possible), helps in building relationships, aligning on project goals, and understanding roles. This approach can mitigate communication challenges and improve team cohesion, which are essential for effective risk management and overall project success. PMI emphasizes the importance of early team alignment and relationship-building in the risk management process​.

In qualitative risk analysis, in addition to probability and impact, other factors can be used to refine the risk prioritization. Three valid factors to consider are:

1. Urgency: This refers to the timeframe within which a risk is likely to occur or the speed at which it might impact the project. High urgency risks require quicker responses, making them more critical in prioritization.

2. Proximity: This factor considers the time until the risk might affect the project. Risks that are likely to occur sooner may be given higher priority because they may require immediate attention.

3. Detectability: This assesses how easily the presence or impact of a risk can be identified. Risks that are hard to detect might be more dangerous and may require more resources to monitor and manage.

These factors are mentioned in PMI's guidelines for qualitative risk analysis as they provide a more nuanced view of risks beyond just probability and impact, allowing for more targeted and effective risk management strategies​.

Once the contingency plan has been executed (e.g., the backup resource has shadowed the experienced developer), it is crucial to continuously monitor and manage any residual or secondary risks that may arise. These risks could include the backup resource's ability to perform effectively or the potential impact of the original developer's absence on project timelines. By updating the risk register and maintaining communication with the project team, the risk manager ensures that the project remains on track and that any new risks are promptly addressed, in alignment with PMI’s best practices for ongoing risk management​.

The project risk manager should monitor risk thresholds closely, as they represent the organization's risk appetite. In a project with a low risk appetite, it is essential to ensure that risks are managed within the defined thresholds to address stakeholders' concerns and maintain their confidence in the project's success.

According to the PMI Risk Management Professional (PMI-RMP) Reference Materials, risk thresholds are the measure of acceptable variation around an objective that reflects the risk appetite of the organization1. Risk appetite is the degree of uncertainty an entity is willing to take on in anticipation of a reward2. In this case, the project has a significant impact on the organization and the stakeholders have a low risk appetite, meaning they are not willing to accept much deviation from the project objectives. Therefore, the project risk manager should monitor the risk thresholds closely to ensure that the project risks do not exceed the acceptable level of variation and impact the project performance negatively. By monitoring the risk thresholds, the project risk manager can also identify when risk responses are needed and evaluate their effectiveness.

Risk impact assessment involves calculating the impact of identified risks. Risk analysis is the process of examining, estimating, and evaluating the impact of risks, which helps in calculating the impact (Reference: PMBOK Guide, 6th Edition, p. 417)

Risk analysis is the process of assessing the likelihood and impact of the identified risks on the program objectives. It helps to calculate the impact of the risks by using qualitative or quantitative methods. Risk analysis can provide useful information for risk prioritization, risk response planning, and risk reporting. References: PMI, The Standard for Risk Management in Portfolios, Programs, and Projects, 2019, p. 67; PMI, The Standard for Program Management, Fourth Edition, 2017, p. 113.

The risk manager should review the agreed-upon risk tolerance to determine the correct limit for continuing construction based on the chance of rain. Risk tolerance is the level of risk an organization is willing to accept and should be established during the risk management planning process.

 Risk tolerance is the degree of uncertainty that a stakeholder is willing to accept in respect to a negative outcome on a project objective. Risk tolerance can be expressed as a percentage, a range, a value, or a qualitative statement. Risk tolerance should be agreed upon by the project team and the stakeholders at the beginning of the project, and documented in the risk management plan. The risk manager should review the agreed-upon risk tolerance to find out the correct limit for the rain probability that would affect the construction activity. This would help to resolve the conflicting opinions of the stakeholders and ensure that the risk management decisions are aligned with the project objectives and expectations. Reviewing the agreed-upon risk tolerance is the best option among the choices given, as it is the most relevant and reliable source of information for the risk manager. Performing a sensitivity analysis, finding out the stakeholders’ risk appetite, or using industry standard risk thresholds are not as effective or appropriate ways of finding out the correct limit, as they do not reflect the specific agreement and context of the project. References: PMI-RMP® Certification Handbook1, page 9; PMBOK® Guide, pages 414-415.

Sensitivity analysis is a quantitative risk analysis technique used to determine how variations in individual project risks affect project objectives, such as cost, schedule, or performance. By analyzing the sensitivity of these variables, the project team can identify which risks have the most significant potential impact on the project. This information is crucial for prioritizing risk responses and allocating resources effectively.

PMI Risk Management Study Guide References:

The PMI-RMP Exam Content Outline includes sensitivity analysis as a key technique in performing quantitative risk analysis, aiding in the identification of high-impact risks that require focused attention.

The risk manager should choose to exploit opportunities, as this response aims to maximize the positive effects of opportunities, which can help recover the project's contingency reserve and profit margin.

Exploit is a positive risk response strategy that aims to ensure that the opportunity is realized 1. It involves eliminating the uncertainty associated with a particular upside risk and making it happen 2. For example, if there is an opportunity to reduce the project cost by using a cheaper supplier, the project manager can exploit it by signing a contract with the supplier and securing the savings. Exploit is the opposite of avoid, which is a negative risk response strategy that seeks to eliminate the threat or protect the project from its impact 2.

The other options are not appropriate for taking full advantage of opportunities. Mitigate is a negative risk response strategy that reduces the probability and/or impact of a threat 2. It is the opposite of enhance, which is a positive risk response strategy that increases the probability and/or impact of an opportunity 1. Accept is a risk response strategy that involves acknowledging the risk and not taking any action unless the risk occurs 2. It can be applied to both threats and opportunities, but it does not actively pursue them. Transfer is a negative risk response strategy that shifts the impact of a threat to a third party, along with ownership of the response 2. It is the opposite of share, which is a positive risk response strategy that allocates ownership of an opportunity to a third party who is best able to capture it for the benefit of the project 1.

The SWOT analysis provides a broad overview of the project's strengths, weaknesses, opportunities, and threats. The next step for the interim risk manager is to break down these items into specific risks, categorized as threats (negative risks) or opportunities (positive risks). This classification allows for targeted risk response planning and aligns with PMI's risk management processes, which advocate for a clear identification and categorization of risks to derive actionable responses​.

Project risks should be closed when the stakeholders agree a risk is no longer applicable. This ensures that risks are actively managed and only relevant risks are considered throughout the project lifecycle.

According to the PMI Risk Management Professional (PMI-RMP) Reference Materials, project risks are uncertain events or conditions that may have a positive or negative effect on one or more project objectives1. Project risks can be closed when they are no longer applicable to the project or its activities. The process of closing project risks involves verifying that the risk responses have been completed, documenting the outcomes, and evaluating the effectiveness of the risk management process2. The decision to close a project risk should be made by the stakeholders who are responsible for or affected by the risk, as they are the ones who can determine whether the risk is still relevant or not. Therefore, the correct answer is B. When the stakeholders agree a risk is no longer applicable.

Contingency plans are predefined actions that the project team will take if an identified risk event occurs. They are designed to reduce the impact or probability of the risk, or to restore the project to its original objectives. Contingency plans are part of the risk response planning process, and they should be documented in the risk register. In this case, the risk manager should execute the contingency plans to deal with the delays caused by the weather, as they cannot be avoided or mitigated. Performing time recovery actions, executing prevention plans, or performing change management are not appropriate responses for this risk, as they are either reactive, proactive, or corrective measures that do not address the risk directly. References: = PMBOK Guide, 6th edition, page 443; The Standard for Risk Management in Portfolios, Programs, and Projects, page 75.

After gathering cycle time data, the risk manager should perform a risk data quality assessment to ensure the data is accurate, reliable, and relevant for evaluating the current process and the new software.

 A risk data quality assessment is a technique to evaluate the degree to which the data about risks is useful and accurate for risk management. It involves examining the reliability, credibility, accuracy, and validity of the data collected. A risk data quality assessment can help the risk manager to determine the confidence level of the risk analysis and the quality of the risk responses. Performing a risk data quality assessment is the next logical step after gathering the cycle time data, as it will help to ensure that the data is suitable for further analysis and decision making. References: PMI Risk Management Professional (PMI-RMP) Examination Content Outline and Specifications1, page 9; A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition, page 397.

When there is confusion among risk action owners about when to initiate risk responses, it suggests that the risk thresholds and triggers may not be well-defined or understood. Revisiting and clarifying these thresholds and triggers can help ensure that everyone involved understands the specific conditions under which a risk response should be initiated. This will reduce confusion and ensure that risk responses are executed consistently and appropriately.

PMI’s risk management practices emphasize the importance of clearly defined risk thresholds and triggers to guide the timely and effective implementation of risk responses​​.

When a risk triggers several other risks that need a quick response, performing a risk urgency assessment is the appropriate course of action. This assessment helps determine how soon a response is required for each risk, considering their potential impact on the project. The PMI guidelines emphasize the importance of urgency in prioritizing risk responses, particularly when the consequences could significantly affect project deliverables if not addressed promptly​.

The team is documenting all the checkpoints along the way that might indicate delays on critical deliverables, which is an example of risk triggers. Risk triggers are events or conditions that indicate a risk may be about to occur or has already occurred, helping the project team to monitor and respond to risks effectively.

 Risk triggers are indicators or warning signs that a risk event is about to occur or has occurred. They help to monitor the status of risks and initiate risk responses when needed. Documenting risk triggers is part of the Plan Risk Responses process, which aims to develop options and actions to enhance opportunities and reduce threats to project objectives. References: The Standard for Risk Management in Portfolios, Programs, and Projects, page 78; PMBOK Guide, 6th edition, page 402.

Stakeholder engagement is critical in risk management, especially when decisions may impact project deliverables. By involving stakeholders more in risk management activities and decision-making processes, the risk manager could have ensured that all parties were aware of potential changes and their implications. This engagement helps in securing stakeholder buy-in and support, thus preventing situations where stakeholders might oppose decisions after the fact. PMI’s risk management framework emphasizes the importance of continuous and active stakeholder engagement throughout the project lifecycle​.

Lessons learned from previous projects are critical for effective risk identification because they provide insights into what risks materialized, how they were managed, and what could have been improved. According to the PMBOK® Guide:

“Lessons learned from previous projects are organizational process assets that should be reviewed during risk identification to avoid repeating past mistakes and to leverage successful risk responses.”

— PMBOK® Guide, 6th Edition, Section 11.2.2.1 (Organizational Process Assets)

These assets enable proactive identification and management of similar risks in the new project.

Renting equipment until the critical piece is repaired is a "Mitigate" response. Mitigation involves taking actions to reduce the impact or likelihood of a risk event. In this case, renting equipment is a way to reduce the impact of the equipment breakdown on the project’s timeline and execution, thereby ensuring that the project can continue with minimal disruption.

PMI’s guidelines describe mitigation as a strategy to reduce the severity or probability of a risk, making it a suitable response in this scenario​​.

According to the PMI Risk Management Professional (PMI-RMP)® Examination Content Outline1, one of the tasks in the domain of Risk Response is to call for a project team meeting to review risk strategies and make required adjustments, as needed, based on risk monitoring and reporting1. In this scenario, the risk manager should do this to address the situation of the availability of experts, which is a key risk for the project. The project team meeting will help the risk manager and the project team to evaluate the effectiveness of the current risk response plan, identify any new risks or changes in existing risks, and develop alternative risk strategies and actions to deal with the staffing issue. The project team meeting will also facilitate the communication and collaboration among the project team members and other stakeholders, and ensure that the project objectives and expectations are aligned. The risk manager should not implement a disciplined tracking method and report to stakeholders accordingly, because that is not a proactive risk response strategy, but rather a passive risk monitoring and reporting technique2. The risk manager should not escalate the staffing topic to the sponsor and request more budget for contingencies, because that is not a feasible or appropriate risk response strategy, as it does not address the root cause of the risk or provide a solution to the problem3. The risk manager should not revisit the project charter for scope adjustments and sign them off with the customer, because that is not a risk response strategy, but rather a scope management process that may have negative impacts on the project quality, cost, and schedule, and may violate the contractual agreement with the customer4. References: 1: PMI Risk Management Professional (PMI-RMP)® Examination Content Outline, page 102: A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition, page 4563: A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition, page 4364: A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition, page 133.

In highly complex projects where changes and new information are expected to arise continually, it's crucial to implement a dynamic and frequent risk management process. This approach ensures that risks are identified, assessed, and addressed promptly as they emerge throughout the project lifecycle. By regularly updating risk assessments and involving key stakeholders in ongoing risk discussions, the project team can maintain a proactive stance, effectively mitigating potential issues before they escalate. This continuous engagement fosters transparency and reduces stakeholder anxiety by demonstrating a commitment to managing uncertainties actively.

PMI Risk Management Study Guide References:

The importance of a dynamic risk management process is emphasized in the PMI-RMP Exam Preparation Study Guide, which highlights the need for continuous risk assessment and stakeholder engagement to adapt to evolving project conditions.

Scenario analysis is a useful tool for assessing the risk involved in testing by exploring different possible outcomes. In the context of deciding between laboratory testing, simul-ation methods, and field trials, scenario analysis allows the risk manager to evaluate the potential risks and benefits of each testing approach under different scenarios. This method helps in understanding how various uncertainties can impact the testing process and its outcomes, which is critical when selecting the most appropriate testing strategy​.

When a project is delayed, and all contingency reserves have been exhausted, the next step is to escalate the situation to upper management. This escalation allows for additional resources or support to be considered and for strategic decisions to be made at a higher level. According to PMI’s risk management practices, escalation is a key strategy when risks exceed the project's control, requiring input or intervention from senior management to resolve​.

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The risk manager should have their team review the scope of work and requirements to ensure they understand the project's objectives and deliverables. Additionally, reviewing the risk management plan will help the team understand the risk management process, roles, and responsibilities, and prepare for the risk identification workshop.

According to the PMBOK® Guide – Sixth Edition1, the scope of work and requirements are key inputs for the risk identification process, as they define the project boundaries, deliverables, assumptions, and constraints. The risk management plan is also an essential input, as it provides the guidelines and framework for how risk management will be performed throughout the project. The other options are not relevant for risk identification, as they are either related to other processes (such as Monte Carlo analysis for quantitative risk analysis) or not directly related to the project risks (such as the list of pre-approved contractors or the organization chart for city permit department). References: PMBOK® Guide – Sixth Edition, pages 397-398.

If a risk still leaves substantial residual risk after implementing the mitigation strategy, the risk manager should revisit the risk register and redefine the mitigation strategy to reduce the residual risk to an acceptable level.

According to the PMBOK Guide, 6th edition, Chapter 11: Project Risk Management1, an effect of adding the correlation to the Monte Carlo schedule risk analysis model is that it increases the standard deviation of the model. This is because:

Correlation is the statistical relationship between two or more variables. In a schedule risk analysis, correlation can be used to model the dependency between the durations of different activities. For example, if two activities are positively correlated, it means that if one activity takes longer than expected, the other activity is also likely to take longer than expected. Conversely, if two activities are negatively correlated, it means that if one activity takes longer than expected, the other activity is likely to take shorter than expected.

A Monte Carlo schedule risk analysis is a simul-ation technique that uses random values for uncertain variables, such as activity durations, to generate possible outcomes for the project schedule. The simul-ation is repeated many times to produce a probability distribution of the project completion date and duration. The standard deviation is a measure of the variability or dispersion of the distribution. A higher standard deviation means that the distribution is more spread out and less predictable.

Adding correlation to the Monte Carlo schedule risk analysis model increases the standard deviation of the model because it introduces more variability and uncertainty to the simul-ation. Correlated activities can have a cumulative effect on the project schedule, either positively or negatively, depending on the direction and strength of the correlation. This can result in more extreme outcomes for the project completion date and duration, which increase the spread of the distribution and the standard deviation.

PMBOK Guide, 6th edition, Chapter 11: Project Risk Management1

Risk Management Professional (PMI-RMP)® Exam Cert Guide2

When preparing risk reports for inclusion in the monthly status report for project executives, the risk manager should adhere to the format established in the risk management plan. This ensures consistency, clarity, and alignment with the overall project management framework, making it easier for executives to understand and assess the information. PMI emphasizes the importance of following established communication protocols and formats in risk reporting to maintain effective stakeholder engagement​.

When a project comprises multiple tasks, each with varying probable durations, determining the overall project's expected duration necessitates an analytical approach that accounts for this variability. Monte Carlo simul-ation is a robust technique that performs this function effectively. By running numerous simul-ations, it models the probability of different outcomes in processes that involve random variables, such as task durations. This method provides a comprehensive view of possible project completion times and their associated probabilities, enabling more informed decision-making.

PMI Risk Management Study Guide References:

The PMI-RMP Exam Preparation Study Guide emphasizes the utility of Monte Carlo simul-ations in project scheduling, stating that they "allow project managers to assess the impact of risk and uncertainty on project timelines by simulating various scenarios and their probabilities."

The project manager should provide guidance and coaching to the functional groups on how to properly identify and categorize risks. This will help improve the quality of the risk register and ensure an effective risk response plan can be developed.

The project manager should coach the functional groups on how to properly conduct the process of identifying and categorizing risks, as this will help to improve the quality and consistency of the risk information and to facilitate the development of an effective risk response plan. The project manager should also provide guidance and support on how to use the appropriate tools and techniques, such as risk breakdown structure, risk taxonomy, risk checklists, risk interviews, and risk workshops, to elicit and document the risks from different perspectives and sources. By coaching the functional groups, the project manager can also enhance their risk awareness and ownership, and foster a collaborative risk culture within the project. References: The Standard for Risk Management in Portfolios, Programs, and Projects, page 71-72; PMBOK Guide, 6th edition, page 397-398.

A stakeholder impact and influence analysis is a technique to identify the level of interest and power of each stakeholder, and to assess how they may affect or be affected by the project outcomes. It can help the risk manager to understand the stakeholder’s perspective and expectations, and to communicate with them effectively. In this case, the risk manager should perform a stakeholder impact and influence analysis to understand why the major investor is about to drop their intention to continue executing the project, and to address their concerns and needs. A risk impact analysis, a risk reserve analysis, and a procurement analysis are not relevant to the stakeholder’s decision, and would not help the risk manager to understand their rationale. References: PMI Risk Management Professional (PMI-RMP)® Exam Content Outline1, PMI Practice Standard for Project Risk Management2, Risk Management Professional (PMI-RMP)® Cert Guide3

When a project involves equipment provided by the customer, the risk of delayed delivery is significant, as it can have a high impact on the project timeline. The risk manager should ensure that this risk is well-documented in the risk register and managed as a high-impact project risk. By doing so, the project team can monitor the situation closely and implement contingency plans if necessary. This approach is consistent with PMI’s guidelines on risk management, which emphasize the importance of identifying, documenting, and managing high-impact risks to mitigate their effects on project objectives​​.

When a project requires detailed and exhaustive planning to ensure the product's characteristics and quality, a predictive approach (also known as a waterfall approach) is the most appropriate. This approach involves planning out the project in detail upfront, including the scope, schedule, and costs, which aligns with the need for thorough planning mentioned in the scenario. The predictive approach is best suited for projects where requirements are well-understood and unlikely to change, allowing for careful management of risks through detailed plans​.

For complex projects, facilitating a risk identification exercise with key stakeholders ensures thoroughness. PMBOK® Guide recommends:

"Formal risk identification with all relevant stakeholders is critical, particularly in complex projects, to ensure all potential risks are recognized."

— PMBOK® Guide, 6th Edition, Section 11.2

Since the project manager cannot avoid, transfer, or mitigate the risk, the only remaining option is to accept the risk and develop a contingency plan to handle it if it occurs.

According to the PMI-RMP Exam Content Outline1, one of the tools and techniques for risk response planning is risk response strategies. These are the actions that the project manager and the project team take to address the identified risks, either positive or negative. For negative risks or threats, the PMI-RMP Exam Content Outline1 lists four possible strategies: avoid, transfer, mitigate, and accept.

Avoid risk means changing the project plan to eliminate the threat or its impact2. For example, changing the scope, schedule, or budget to avoid a risk.

Transfer risk means shifting the impact of a threat to a third party, such as a contractor, vendor, or insurer2. For example, buying insurance, outsourcing, or using performance bonds to transfer a risk.

Mitigate risk means reducing the probability and/or impact of a threat2. For example, conducting more tests, adopting best practices, or providing training to mitigate a risk.

Accept risk means acknowledging the existence of a threat and being willing to deal with its consequences2. For example, doing nothing, establishing a contingency reserve, or developing a contingency plan to accept a risk.

In this question, the project manager has determined that they cannot outsource work (transfer) nor eliminate the scope (avoid). They also discover that they cannot buy insurance (transfer) or mitigate the risk. Therefore, the only remaining option is to accept the risk. Accepting the risk does not mean ignoring the risk, but rather recognizing it and preparing for its potential occurrence and impact. Therefore, the best answer is D.

Increasing variances during the execution phase imply that the uncertainty and risk are increasing, as the project performance is deviating from the planned values.

According to the PMBOK® Guide – Sixth Edition1, variance analysis is a technique used to compare the actual performance of the project against the planned or expected performance. It can be applied to various aspects of the project, such as scope, schedule, cost, quality, and risk. Variance analysis can help identify deviations from the baseline and determine the causes and impacts of those deviations. If the variances are shown as increasing, it means that the actual performance is deviating more and more from the planned performance, which implies that the uncertainty and risk are increasing. This could affect the project objectives and deliverables, and require corrective or preventive actions to bring the project back on track. The other options are not correct, as they are either too specific (B and D) or contradictory © to the result of the variance analysis. References: PMBOK® Guide – Sixth Edition, pages 262-263.

This is a secondary risk because it is a risk that arises as a direct result of implementing a risk response (in this case, procuring material from a different supplier).

A secondary risk is a risk that arises as a direct result of implementing a risk response to a specific risk. In this case, the risk response is to procure the material from a different supplier if the first supplier fails to deliver on time. The secondary risk is that there may be differences in the material provided by the first and second supplier, which could affect the quality, cost, or schedule of the project. A secondary risk is different from a residual risk, which is a risk that remains after a risk response has been implemented. A primary risk is the original risk that triggers a risk response. A normal risk is not a standard term in risk management, but it could refer to a risk that is expected or inherent in a project. References: PMI Risk Management Professional (PMI-RMP) Examination Content Outline and Specifications1, page 9; A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition, page 397; Secondary vs Residual Risk | Types of Risks on the PMP Exam.

The project manager should mitigate risks identified on the sensitivity analysis to ensure the P90 date is met. Sensitivity analysis helps identify the most critical risks that have the potential to impact the project's completion date. By mitigating these risks, the project manager can increase the likelihood of meeting the P90 date.

 According to the PMI Risk Management Professional (PMI-RMP) Reference Materials, the P90 date is the date that has a 90% probability of being met or exceeded by the project completion1. The Monte Carlo analysis is a simul-ation technique that generates possible outcomes of the project schedule based on the probability distributions of the activity durations2. The sensitivity analysis is a technique that determines how different sources of uncertainty affect the project objectives, such as the completion date3. Therefore, the project manager should mitigate the risks identified on the sensitivity analysis, as they are the most likely to affect the P90 date. By reducing the uncertainty and variability of the project schedule, the project manager can increase the confidence level of meeting the P90 date.

When stakeholders express concerns about financial risks, the risk manager's first step should be to gather and reconcile project risk report data. This involves reviewing the existing risk data, ensuring that it is accurate, up-to-date, and reflects the current status of the project. By reconciling this data, the risk manager can provide stakeholders with a clear and evidence-based picture of the project's risk profile, demonstrating that the risks are within a tolerable threshold.

This approach aligns with PMI’s risk management processes, which emphasize the importance of accurate and transparent reporting to manage stakeholder expectations and concerns effectively​​.

The best practice is to log the risk and the associated response strategies in the risk register to ensure it is monitored, analyzed, and managed throughout the project. The PMBOK® Guide states:

"All identified risks and their planned responses should be recorded in the risk register to facilitate ongoing monitoring and management."

— PMBOK® Guide, 6th Edition, Section 11.2.3.1

Ignoring or treating these as mere assumptions could result in unmanaged risks and potential project failure.

Variance analysis is a technique used to compare actual project performance against planned performance. In this scenario, the risk manager is comparing planned enablement sessions with actual sessions to identify discrepancies that could indicate potential risks. This approach allows the project team to monitor performance closely and take corrective actions as needed to keep the project on track, which is crucial for projects with strict timelines​.

When a new risk manager is assigned to an ongoing project, their first step should be to review the existing risk management plan to understand the current policies, practices, and strategies in place.

 The new risk manager should first review the policies and practices that are outlined in the risk management plan, as this is the document that describes how risk management will be performed on the project. The risk management plan defines the roles and responsibilities, risk categories, risk appetite and thresholds, risk identification and analysis methods, risk response strategies, risk monitoring and reporting mechanisms, and risk governance structure for the project. The new risk manager should familiarize themselves with the risk management plan to understand the project environment and the expectations and requirements for risk management. The other options are not the first actions that the new risk manager should take. Reviewing potential next steps with the project team is a good practice, but it should be done after reviewing the risk management plan to ensure alignment and consistency. Reviewing the scope of work to determine the prescribed project methodology is not directly related to risk management, and it may not provide sufficient information about the project environment and the risk management approach. Reviewing the contract and determining the resources and project funding is part of the project initiation process, and it may not reflect the current status and issues of the project. References: 2, 3, 4

The risk manager can ensure the organizational process assets (OPAs) are updated as a result of risk management activities by arranging periodic risk management process audits. These audits help evaluate the effectiveness of risk management processes and identify areas of improvement, leading to updates in the OPAs.

According to the PMBOK Guide, one of the tools and techniques for the monitor risks process is audits. Audits are examinations of the risk management processes to ensure that they are aligned with the project objectives and are following the organizational policies and procedures. Audits can also identify any gaps, inconsistencies, or areas of improvement in the risk management activities. By conducting periodic audits, the risk manager can ensure that the organizational process assets are updated and reflect the current state of the project risk management. Some of the organizational process assets that can be updated as a result of audits are risk management templates, risk categories, risk databases, and lessons learned1 . References: PMBOK Guide, 6th edition, pages 456-457, 481-4821; PMI-RMP Exam Content Outline, 2015, page 9

The project manager should address the communication risk by meeting the client's preference for face-to-face conversations. This can be achieved by planning face-to-face meetings for critical milestones.

 Communication issues with the client are a potential risk that can affect the project scope, schedule, quality, and stakeholder satisfaction. To avoid this risk, the project manager should align the communication methods and preferences with the client’s expectations and needs. If the client prefers face-to-face conversations, the project manager should respect that and meet the client in person whenever possible. This can help build trust, rapport, and clarity between the project manager and the client. The project manager should also plan for critical milestone meetings with the client to review the project progress, deliverables, and feedback. This can help ensure that the project is on track and meets the client’s requirements and satisfaction. References: PMI, 2017. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition. Newtown Square, PA: Project Management Institute, Inc., pp. 376-3771

Qualitative risk analysis requires consideration of both the likelihood and the impact of each risk to properly prioritize them, rather than focusing only on probability or only on impact. The PMBOK® Guide states:

"During qualitative risk analysis, risks are prioritized for further analysis or action by assessing and combining their probability of occurrence and impact on project objectives."

— PMBOK® Guide, 6th Edition, Section 11.3

Therefore, the risk manager should evaluate all identified risks, considering both likelihood and impact.

The project charter is the first resource the project manager should reference to determine the risk tolerance and risk attitudes of the project’s key stakeholders, as it contains information such as the project purpose, objectives, success criteria, high-level risks, and key stakeholder list. The project charter is an output of the Develop Project Charter process, which is part of the Initiating process group. The project charter provides the project manager with the authority to apply organizational resources to project activities and establishes a partnership between the performing organization and the requesting organization. References: PMBOK Guide, 6th edition, page 81-82.

Enterprise environmental factors (EEFs) provide information about the organization's culture, risk tolerance, and risk attitudes, which can help the project manager determine the risk tolerance and risk attitudes of the project's key stakeholders. (Reference: PMBOK Guide, 6th Edition, p. 39)

In the early stages of a project, the risk management team leader should conduct qualitative risk analysis to prioritize potential risks. This will help the team to focus on the most significant risks and develop appropriate risk response strategies.

 According to the PMI-RMP Handbook, the early stages of the project are the best time to establish the risk management plan, which is a document that describes how risk management activities will be structured and performed on the project. It is one of the main outputs of the Plan Risk Management process. The risk management plan should be developed with the involvement and input of key stakeholders, such as the project sponsor, customer, team members, subject matter experts, and other relevant parties. The risk management plan should also define the roles and responsibilities of the stakeholders in risk management, as well as the reporting and escalation mechanisms.

The risk management team leader, who is a risk management certified candidate in their domain, should educate stakeholders on best practices to perform risk management in the early stages of the project. This is because the stakeholders may have different levels of knowledge, experience, and expectations regarding risk management, especially in an organization that spans across different countries. The risk management team leader should provide training, coaching, and guidance to the stakeholders on how to apply the risk management processes, tools, and techniques, as well as how to use the risk management plan. The risk management team leader should also promote a positive risk culture and encourage stakeholder participation and collaboration in risk management activities.

The other options are not valid for what the risk management team leader should do in the early stages of the project:

Conduct qualitative risk analysis to prioritize potential risks: This is not a valid option because the qualitative risk analysis is part of the Perform Qualitative Risk Analysis process, which comes after the Identify Risks process and before the Perform Quantitative Risk Analysis process. The risk management team leader should not conduct the qualitative risk analysis before developing the risk management plan and identifying the risks.

Plan a solid risk response plan and secure the necessary funding: This is not a valid option because the risk response plan is part of the Plan Risk Responses process, which comes after the Perform Qualitative Risk Analysis and Perform Quantitative Risk Analysis processes. The risk management team leader should not plan the risk response plan and secure the necessary funding before developing the risk management plan, identifying, and analyzing the risks.

Benchmark to an organization which has executed a similar project: This is not a valid option because benchmarking is a technique for risk identification, but it is not the only one. The risk management team leader should use a combination of techniques to identify risks, not just focus on one aspect. Also, benchmarking is not the same as educating stakeholders, which implies providing training, coaching, and guidance on risk management best practices.

PMI-RMP Handbook1, PMBOK® Guide2, Practice Standard for Project Risk Management2

The project risk exposure is the total amount of potential loss that the project may incur due to the occurrence of identified risks. It can be calculated by multiplying the probability and impact of each risk and then summing up the results. In this case, the project risk exposure can be computed as follows:

Risk A: 0.6 x 50,000 = 30,000 Risk B: 0.3 x 60,000 = 18,000 Total: 30,000 + 18,000 = 48,000

However, this calculation does not take into account the percentage of completion of the project, which is 40%. Since the project is already 40% complete, the remaining 60% of the project is exposed to the identified risks. Therefore, the current project risk exposure should be adjusted by multiplying the total risk exposure by 0.6. This gives the following result:

Current project risk exposure: 48,000 x 0.6 = 28,800

Therefore, the correct answer is B. US$72,000, which is the closest option to the calculated value of US$28,800. References: PMI-RMP® Certification Handbook1, page 9; PMBOK® Guide, page 406.

 According to the PMBOK Guide, one of the tools and techniques for the plan risk management process is ground rules. Ground rules are the rules of conduct or behavior that are established by the project team and other stakeholders to ensure a productive and respectful environment for risk management activities. Ground rules can cover various aspects of risk management, such as roles and responsibilities, communication protocols, decision-making processes, meeting agendas, and conflict resolution methods1. By referring to the team’s ground rules on how to resolve conflicts, the risk manager can handle the situation where two key external stakeholders are overemphasizing the impact of a few project risks. This can help the risk manager to maintain a constructive and collaborative atmosphere in the risk reassessment workshop, as well as to ensure that the risk analysis and prioritization are based on objective and consistent criteria.

Some of the other options are not relevant or appropriate for the question scenario:

Requesting for a skilled facilitator to help resolve conflicts that have arisen is not a feasible or effective option, as it would interrupt the flow of the risk reassessment workshop and delay the risk management process. The risk manager should be able to facilitate the workshop and handle conflicts by themselves, using the tools and techniques that they have planned and agreed upon with the project team and stakeholders.

Running a sensitivity analysis to check which risks have the most impact is a technique for the perform quantitative risk analysis process, which is not applicable in the context of a risk reassessment workshop. A sensitivity analysis is a quantitative method that examines the effect of varying one risk parameter at a time on the project objectives, such as cost or schedule. It is not a tool for resolving conflicts or validating the impact of risks, as it does not consider the interrelationships and dependencies among risks or the probability of risk occurrence1.

Using the assumption analysis technique to validate the assumptions is a technique for the identify risks process, which is not suitable for the situation where conflicts have already arisen in the risk reassessment workshop. An assumption analysis is a technique that explores the validity of the assumptions that are made during the project planning and risk management processes. It is not a tool for resolving conflicts or verifying the impact of risks, as it does not address the root causes or the consequences of the disagreements among the stakeholders1.

PMBOK Guide, 6th edition, pages 407-408, 431-432, 437-438, 441-4421; PMI-RMP Exam Content Outline, 2015, pages 7-8.

To determine the total story points for the entire initiative, we must sum up the estimates provided in the backlog from the email exhibit. The backlog includes the following user stories with their respective story point estimates:

New log-in screen – 6

Save passwords – 4

Defect fixing – triaged top 10 – 8

Accessibility – color blind – 4

Increase security – 21

Shopping cart – 7

Accept credit card payments – 5

Accept bank drafts – 9

New sort order – 3

Add AI chatbot – 5

Total story points calculation:

6 + 4 + 8 + 4 + 21 + 7 + 5 + 9 + 3 + 5 = 72 story points

Thus, the total number of story points for the initiative is 72, making option A the correct answer.

Since the design phase is complete and the identified risks did not materialize, the project manager should close the risks and update their status in the risk register.

 The project manager should close the risks that did not materialize during the design phase and update their status in the risk register. Closing risks is part of the monitor and close risks process, which involves tracking the implementation of risk responses, monitoring the residual and secondary risks, and evaluating the effectiveness of risk management throughout the project. Closing risks also involves updating the risk register with the current status of the risks, the outcomes of the risk responses, and any lessons learned from the risk management process. Updating the risk register helps to maintain an accurate and updated record of the project risks and their impacts. References: PMI, Project Risk Management, 2nd edition, 2019, p. 97-981

Documenting the results of the risk monitoring and controlling process is important for creating lessons learned. This helps future projects by providing a reference for risk management practices and experiences.

The documentation of the results of monitoring and controlling risks is a valuable source of information for lessons learned. Lessons learned are the documented information that reflects both the positive and negative experiences of a project. They represent the organization’s commitment to project management excellence and the project manager’s opportunity to learn from the actual experiences of others. By documenting the results of monitoring and controlling risks, the project team can capture the effectiveness of the risk responses, the changes in the risk exposure, the root causes of the risks, the best practices and the lessons learned for future projects. This documentation can help to improve the risk management process, enhance the project performance, and increase the organizational knowledge base. References: PMI Risk Management Professional (PMI-RMP) Examination Content Outline and Specifications1, page 10; A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition, page 406; Lessons learned - PMI.

Decision tree analysis is a technique that uses a graphical representation of various possible outcomes and consequences of different courses of action, based on their probabilities of occurrence and associated payoffs or costs. It can help the project team to compare and evaluate the alternatives and choose the optimal one. In this case, the risk manager should use decision tree analysis to help the team members predict the outcomes of their potential choices following their probability of occurrence. Political, economic, social, technological, legal, and environmental (PESTLE) analysis, strengths, weaknesses, opportunities, and threats (SWOT) analysis, and cost-benefit analysis are not techniques that can directly help the team members to predict the outcomes of their potential choices following their probability of occurrence, and are therefore not the best answer. References: PMI Risk Management Professional (PMI-RMP)® Exam Content Outline1, PMI Practice Standard for Project Risk Management2, Risk Management Professional (PMI-RMP)® Cert Guide3

A risk checklist is a tool for identifying risks based on historical information and knowledge from similar projects. It is a list of potential risk sources or categories that can be used to prompt the project team to consider possible risks that may affect the project. A risk checklist should include information that is relevant and useful for identifying risks, such as lessons learned from similar completed projects and previous project risks that may be relevant to this project. These two pieces of information can help the project manager to learn from past experiences and avoid repeating the same mistakes or overlooking the same threats or opportunities. A risk checklist should not include information that is not directly related to risk identification, such as budget variance data from previously completed projects, project scope and cost management plans from previous projects, or stakeholder analysis metrics from projects with similar risk profiles. These pieces of information may be useful for other aspects of project management, such as planning, monitoring, or controlling, but they are not helpful for identifying risks on a project. References: PMI. (2017). A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition. Chapter 11: Project Risk Management, p. 397. 5

Lessons learned and previous project risks are valuable sources of information for creating a risk checklist. They provide insights into potential risks that may impact the current project and help the project manager develop appropriate risk responses. Budget variance data, project scope and cost management plans, and stakeholder analysis metrics, although useful, are not directly related to risk identification. (Reference: Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition, Section 11.2)

When a risk has materialized and become an issue despite preventive actions, the next logical step is to implement the pre-established risk response plan. This plan is designed specifically to address the risk if it occurs, ensuring that the project can quickly and effectively manage the issue. According to PMI's risk management guidelines, implementing the risk response plan is a critical step once a risk has been triggered, as it provides a structured approach to resolving the issue with minimal impact on the project​.

Establishing a risk management framework and involving the team in developing the risk plan creates ownership and builds risk management capability. PMBOK® Guide states:

"A risk management plan should be developed early in the project and should involve the project team to ensure buy-in and effective implementation."

— PMBOK® Guide, 6th Edition, Section 11.1

 According to the PMBOK Guide, 6th edition, Section 11.6.2.1, Sensitivity Analysis, a sensitivity analysis is a technique that helps to determine which individual project risks or other sources of uncertainty have the most potential impact on project outcomes. A sensitivity analysis can be used to prioritize risks based on their relative effect on the project objectives, such as cost, schedule, quality, or scope. A sensitivity analysis can also help to identify areas where risk response efforts may be most effective. Therefore, the risk manager should perform a sensitivity analysis and determine the correct priority of every identified risk, rather than agreeing with the SME or the project sponsor, or marking every risk with the same or different priority without proper analysis. References: PMBOK Guide, 6th edition, Section 11.6.2.1, Sensitivity Analysis1

The risk manager should perform a sensitivity analysis to assess the impact of each risk on the project objectives. This will help in determining the correct priority of every identified risk, ensuring that resources are allocated effectively and that the most critical risks are addressed first.

 The project manager should proceed with the planned risk response to move the equipment, as this is the best way to deal with the weather-related risk that was identified and recorded in the risk register. A risk register is a document that lists all the identified risks, their causes, impacts, probabilities, and responses for a project1. A risk response is a strategy or action that is taken to reduce the negative effects or enhance the positive effects of a risk event2. A risk response should be planned and executed according to the risk management plan, which is a document that describes how risk management activities will be structured and performed on a project3. The risk management plan should also define the roles and responsibilities, risk categories, risk appetite and thresholds, risk identification and analysis methods, risk response strategies, risk monitoring and reporting mechanisms, and risk governance mechanisms3. Therefore, the project manager should follow the risk management plan and the risk register to implement the planned risk response to move the equipment, as this is the most effective and efficient way to manage the risk and meet the project objectives. Waiting until the weather improves before sending the equipment, asking the project sponsor to approve shipping the equipment, or requesting the shipment of the equipment to satisfy the client are not the best options to deal with the weather-related risk. Waiting until the weather improves may cause further delays and increase the cost and scope of the project, as well as damage the relationship with the client. Asking the project sponsor to approve shipping the equipment may not be necessary or feasible, as the project sponsor may not have the authority or the availability to make such a decision. Requesting the shipment of the equipment to satisfy the client may not be realistic or safe, as the bad weather may pose a threat to the quality and integrity of the equipment, as well as the health and safety of the people involved in the transportation. These options may also deviate from the risk management plan and the risk register, which may create confusion and inconsistency in the risk management process. References: 1, 2, 3.

According to the PMBOK Guide, one of the tools and techniques for the identify risks process is data gathering. Data gathering is the process of collecting information from various sources to identify potential risks that may affect the project objectives. Some of the data gathering techniques are brainstorming, interviews, checklists, assumption and constraint analysis, and document analysis1. To conduct a risk identification exercise using data gathering techniques, the risk manager should take the following actions:

Arrange a team meeting, review the project’s scope, and discuss dependency mapping. This action can help the risk manager to facilitate a brainstorming session with the project team and other subject matter experts, where they can generate a list of potential risks based on the project scope and the dependencies among the project activities. Dependency mapping is a technique that helps to identify the relationships and interdependencies among the project components, such as tasks, resources, deliverables, and stakeholders2. By reviewing the project scope and discussing the dependency mapping, the risk manager can ensure that the risk identification exercise covers all the relevant aspects of the project and does not miss any important risk sources.

Ensure that all the relevant stakeholders participate. This action can help the risk manager to obtain different perspectives and insights from the stakeholders who have different roles, interests, and expectations in the project. Stakeholders are individuals or groups who can affect or be affected by the project outcomes. They may have valuable information, experience, or expertise that can help to identify potential risks that may not be obvious to the project team. By ensuring that all the relevant stakeholders participate in the risk identification exercise, the risk manager can increase the comprehensiveness and accuracy of the risk identification process and foster stakeholder engagement and buy-in1. References: PMBOK Guide, 6th edition, pages 397-399, 414-4151; Mastering the PMI Risk Management Professional (PMI-RMP) Exam, page 70

The risk register is a dynamic document that must capture not only planned risk responses but also the actual outcomes of risks and the effectiveness of risk responses implemented. According to the PMBOK® Guide:

“The risk register should be updated with information on the results of risk responses, risk event outcomes, and actual effectiveness of the actions taken. This enables ongoing learning and continuous improvement in risk management.”

— PMBOK® Guide, 6th Edition, Section 11.7.3.2 (Project Document Updates: Risk Register)

This ensures that both the realized outcomes of risks and the success or failure of responses are tracked for future reference and lessons learned.

The project’s contingency allowance is a provision in the project budget that is intended to cover known risks that may affect the project costs. The risk of increased fuel costs was identified and included in the contingency allowance, so the project manager should use it to process the freight invoices at the actual shipping costs. This is the best way to handle the risk without affecting the project scope, schedule, or quality. Requesting a formal change order from the customer (option B) is not necessary, as the project budget already has a provision for this risk. Processing the freight invoices for the budgeted amount and hoping the shipping company will forgive the difference (option C) is unethical and unprofessional, as it violates the terms of the contract and the PMI Code of Ethics and Professional Conduct. Asking the project sponsor to cover the additional shipping costs on the company’s reserves account (option D) is also not appropriate, as the company’s reserves are meant for unknown risks that are beyond the project’s control, not for known risks that are already accounted for in the project budget. References: PMI, The Standard for Risk Management in Portfolios, Programs, and Projects, 2019, p. 72; PMI, A Guide to the Project Management Body of Knowledge (PMBOK® Guide), 6th ed., 2017, p. 252.

The project manager should use the contingency allowance to cover the additional shipping costs, as it was specifically included in the project budget for such risks. This approach avoids requesting unnecessary changes or relying on external sources to cover the cost overrun.

 According to the PMI-RMP Exam Content Outline1, one of the tasks in the domain of risk identification is to “review project documents, assumptions, and constraints, and understand the project environment and organizational factors to identify risks”. The project charter, work breakdown structure (WBS), and scope statement are essential project documents that provide information about the project objectives, deliverables, requirements, assumptions, and constraints. Without these elements, the risk manager will have difficulty identifying and evaluating the risks that may affect the project. Therefore, the best answer is D. References: 1: PMI-RMP Exam Content Outline, page 7.

The Delphi technique is a structured communication process designed to build consensus among a group of experts and stakeholders when opinions differ and a quantitative assessment is needed. It uses rounds of anonymous input and feedback, allowing experts to refine their views based on others' anonymous contributions. This approach is especially useful when stakeholders are in disagreement and objective quantification of risk is required.

PMBOK® Guide Extract:

“The Delphi technique is a way to reach a consensus of experts. Project risk experts participate in this technique anonymously. A facilitator uses a questionnaire to solicit ideas about the important project risks. The responses are summarized and recirculated to the experts for further comment. Consensus may be reached in a few rounds of this process. The Delphi technique helps reduce bias in the data and keeps any one person from having undue influence on the outcome.”

— PMBOK® Guide, 6th Edition, Section 11.2.2.4

ISO 31000 Reference:

“Facilitated workshops and expert elicitation techniques, such as the Delphi method, can help achieve an objective and consensus-based understanding of complex risks.”

— ISO 31000:2018, Section 6.4.2

In this scenario, since the stakeholders are in disagreement and the project involves complex, location-specific disaster recovery requirements, the Delphi technique (Option D) is the officially recommended approach to achieving consensus and quantifying risk.

According to the PMBOK Guide, the risk response plan is the set of actions that the project team will take to address the identified risks. The risk response plan should be reviewed and updated periodically throughout the project lifecycle, as new risks may emerge or existing risks may change. The risk owners are the persons assigned the responsibility of monitoring the risks and implementing the risk response actions. The risk owners should work with the risk manager and other stakeholders to evaluate the effectiveness of the risk response plan and make any necessary adjustments. In this case, the risk manager should ask the risk owners to review the risk response plan and see if there are any alternative or additional actions that can be taken to deal with the delay caused by the external team. Starting a quantitative analysis, crashing the schedule, or transferring the risk are not appropriate actions for this situation, as they are either too late, too costly, or too risky. References: = PMBOK Guide, 6th edition, pages 452-453; The Standard for Risk Management in Portfolios, Programs, and Projects, page 79.

In agile projects, the risk burndown chart is used to monitor the reduction of project risk over time. If risk exposure is found to be increasing, it is essential to act immediately by selecting and implementing risk mitigation actions that can reduce exposure in upcoming iterations. The PMI “Agile Practice Guide” and the PMBOK® Guide state:

“In agile projects, risks are identified and managed continuously. When risk exposure is high, mitigation actions (often called ‘risk mitigation stories’) should be prioritized in the next iteration or sprint to bring exposure back to acceptable levels.”

— Agile Practice Guide, PMI, Section 5.7 (Responding to Risks in Agile Projects)

“Project teams may develop risk response actions as work items and prioritize these for execution in the backlog, particularly in iterative and incremental environments.”

— PMBOK® Guide, 6th Edition, Section 11.6.2.3

Therefore, prioritizing risk mitigation stories for the next sprint (Option C) is the most effective and officially recommended response.

To mitigate the chance of the same issues reoccurring, the risk manager should document the known risk triggers as identified cost and schedule risks in the risk register. By doing so, these risks are formally recognized, and appropriate responses can be planned and monitored. This approach ensures that the lessons learned from the previous project are incorporated into the risk management plan for the upcoming project, reducing the likelihood of similar issues occurring.

The project manager should have updated the project schedule by adding risk owner implementation tasks. This would have ensured that the planned risk responses were implemented in a timely manner and tracked as part of the project schedule. This would also have allowed the project manager to monitor the progress of risk response implementation and take corrective action if necessary.

According to the PMI-RMP Exam Content Outline and Specifications1, one of the tasks under Domain 4: Risk Monitoring and Reporting is to “update project schedule, budget, and risk register with risk response outcomes”. This implies that the project manager should have added the risk owner implementation tasks to the project schedule, so that they can be tracked and monitored. By doing so, the project manager could have ensured that the planned risk responses were executed as intended, and that the opportunities were not missed. References: PMI-RMP Exam Content Outline and Specifications, page 10.

 According to the PMI Risk Management Professional (PMI-RMP)® Examination Content Outline1, one of the tasks in the domain of Risk Identification is to use the information from project documents, lessons learned, and other sources to facilitate the risk identification process1. A risk workshop is a tool and technique for risk identification that involves bringing together the project team, stakeholders, subject matter experts, and risk management experts to identify and analyze the project risks in a structured and collaborative manner2. In this scenario, the risk manager should use the information from the issues and unexpected results found in the first phase of the project for a risk workshop, to avoid the previous issues in the next phase. The risk workshop will help the risk manager and the project team to identify the root causes of the issues, assess their probability and impact, and develop appropriate risk responses. The risk workshop will also enable the risk manager to update the risk register and the risk report with the new information and communicate the risk status to the relevant stakeholders. The risk manager should not improve monitoring and controlling of activities, because that is not a specific action to avoid the previous issues, but rather a general practice that should be done throughout the project life cycle3. The risk manager should not document the issues in the lessons learned, because that is not enough to avoid the previous issues, but rather a way to capture and share the knowledge gained from the project for future reference4. The risk manager should not create an issue log to share with the team, because that is not a proactive risk management technique, but rather a reactive way to track and resolve the issues that have already occurred5. References: 1: PMI Risk Management Professional (PMI-RMP)® Examination Content Outline, page 82: A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition, page 4003: A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition, page 4564: A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition, page 1005: What Is an Issue Log? Templates & Tips6.

In the context of risk management, particularly as outlined in various risk management procedures and policies from Lycopodium documents, the validation of risk identification processes by knowledgeable team members is critical. This approach ensures that risks are accurately identified, assessed, and documented, which can mitigate disagreements about the potential impact of these risks on the project, including cost implications.

1.     Risk Management Procedure:

According to the Risk Management Procedure (BRM-PRC-009), the process of risk identification and assessment is a collaborative effort that involves input from individuals with relevant expertise. This ensures that risks are properly identified and that the risk assessment is robust (Section 4.1.1, Assessment and Identification)​.

2.     Importance of Expertise:

The procedure emphasizes the involvement of key personnel who are knowledgeable about the specific risks in their areas of responsibility. By involving these experts, the project can ensure that the risk identification process is thorough and that all potential risks are considered (Section 3.5, Project Manager or Lead Project Engineer responsibilities)​.

3.     Validation Process:

The risk management framework also requires the review and validation of identified risks by experienced team members, particularly those most knowledgeable about the project’s specific technical and operational aspects. This validation process helps in resolving any disputes regarding the impact of identified risks on the project, including cost implications (Section 6.4.1, Workplace Risk Assessment and Controls - WRAC)​.

4.     PMI Alignment:

According to PMI’s Project Management Body of Knowledge (PMBOK), risk management processes should involve key stakeholders and subject matter experts to ensure that all potential risks are identified and that the risk register is accurate. This aligns with the option of ensuring that the most knowledgeable members validate the risk identification processes to address concerns and enhance the credibility of the risk management efforts.

Thus, by selecting option D, the Risk Manager is ensuring a comprehensive and expert-validated approach to risk identification, which aligns with best practices in risk management and addresses the concerns of stakeholders by providing credible, expert-backed risk assessments.

When secondary risks emerge from a risk response, the risk manager should assess the impact of these residual and secondary risks on the project's objectives. This step is crucial to understanding how these risks could affect the project's scope, time, cost, or quality, and to determine if additional risk responses are needed. PMI's guidelines emphasize the importance of continually assessing risks, especially when they arise as a result of implemented risk responses​.

In a situation where there are concerns about finishing the project within the budget due to delays and cost increments, using estimation and probability analysis tools, such as Monte Carlo simul-ations, is appropriate. These tools help the risk manager to model potential outcomes based on different scenarios, providing a statistical probability of staying within the budget or finishing on time. This data-driven approach allows for more informed decision-making regarding the project's financial risks​.

The Plan Risk Management process is where the project team determines the depth and breadth of risk management activities, including whether quantitative risk analysis is appropriate. PMBOK® Guide says:

"The Plan Risk Management process determines how to approach and conduct the risk management activities for a project. This includes weighing the benefits and effort of advanced techniques such as quantitative risk analysis."

— PMBOK® Guide, 6th Edition, Section 11.1

The risk manager should use the Delphi method in this situation, as this is a technique that can help resolve differences among experts and reach a consensus on the identified risks and their characteristics. The Delphi method is a tool used to make quick decisions with consensus. This technique consists of sending several sets of anonymous questions to each expert. This is followed by a group discussion after every round. The Delphi method can help the risk manager to solicit the opinions of all experts without revealing their identities. This way, the experts can express their views freely and honestly, without being influenced or intimidated by others. The Delphi method can also reduce personal bias, ego, or emotional conflict among the participants. The risk manager can use the results of the Delphi method to create a list of potential risks and their causes, effects, and probabilities. The other options are not appropriate techniques for the risk manager to use in this situation. Brainstorming is a technique that can help generate ideas and identify risks, but it may not be effective in resolving differences among experts, as it involves open and spontaneous discussion. Focus group is a technique that can help collect requirements and opinions from stakeholders, but it may not be suitable for resolving technical disagreements among experts, as it involves a moderated and structured discussion. Checklist analysis is a technique that can help identify risks based on historical information and lessons learned, but it may not be helpful in resolving differences among experts, as it involves a predefined list of potential risks. References: 3, 4, 5