CDPSE Questions and Answers

Awareness campaigns are initiatives that aim to educate and inform employees about the importance of privacy protection, the organization’s privacy policies and procedures, the applicable laws and regulations, and the best practices and behaviors to safeguard personal data. Awareness campaigns can support an organization’s efforts to create and maintain desired privacy protection practices among employees by raising their awareness, understanding and commitment to privacy, as well as by influencing their attitudes, values and culture. Awareness campaigns can use various methods and channels, such as posters, newsletters, videos, webinars, quizzes, games or events, to deliver consistent and engaging messages to the target audience. The other options are not the best ways to support an organization’s efforts to create and maintain desired privacy protection practices among employees. Skills training programs are focused on developing specific technical or functional skills related to privacy, but they may not address the broader aspects of privacy awareness or culture. Performance evaluations are focused on measuring and rewarding individual or team performance based on predefined criteria or objectives, but they may not reflect the actual level of privacy awareness or practice. Code of conduct principles are focused on establishing and enforcing ethical standards and rules of behavior for employees, but they may not be sufficient to create or maintain privacy awareness or practice without effective communication and education1, p. 103-104 References: 1: CDPSE Review Manual (Digital Version)

Biometric records are personal information that can be used to identify an individual based on their physical or behavioral characteristics, such as fingerprints, facial recognition, iris scans, voice patterns, etc. Biometric records are considered sensitive personal information that require special protection and consent from the data subject. Biometric records can be used for various purposes, such as authentication, identification, security, etc., but they also pose privacy risks, such as unauthorized access, use, disclosure, or transfer of biometric data. References: : CDPSE Review Manual (Digital Version), page 25

The most important consideration for developing data retention requirements is the applicable regulations that govern the data. Different types of data may be subject to different legal and regulatory obligations, such as how long the data must be kept, how it must be protected, and how it can be accessed or disposed of. Failing to comply with these obligations can result in fines, penalties, lawsuits, or reputational damage for the organization. Therefore, it is essential to identify and follow the applicable regulations for each data category.

References:

• Data Retention Policy 101: Best Practices, Examples & More - Intradyn
• Data retention - Wikipedia

The best way to safeguard the encryption keys is to ensure that they are stored in a cryptographic vault. A cryptographic vault is a secure hardware or software module that provides cryptographic services and protects the keys from unauthorized access, modification, or disclosure. A cryptographic vault can also provide other functions, such as key generation, key backup, key rotation, key destruction, and key auditing. A cryptographic vault can enhance the security and privacy of the encrypted data by preventing key compromise, leakage, or misuse. A cryptographic vault can also comply with the security standards and best practices for key management, such as the ISO/IEC 27002, NIST SP 800-57, or PCI DSS. References:

• [ISACA Glossary of Terms]
• [ISACA CDPSE Review Manual, Chapter 3, Section 3.3.3]
• [ISACA Journal, Volume 4, 2019, “Key Management in the Multi-Cloud Environment”]
• [ISACA CDPSE Review Manual, Chapter 3, Section 3.3.4]

The strategic goals of the organization should be established first before a privacy office starts to develop a data protection and privacy awareness campaign, because they provide the direction, purpose, and scope of the campaign. The strategic goals of the organization reflect its vision, mission, values, and objectives, as well as its alignment with the relevant privacy laws and regulations, stakeholder expectations, and industry best practices. The privacy office should design and implement the awareness campaign in a way that supports and promotes the strategic goals of the organization, as well as measures and evaluates its effectiveness and impact.

References:

• CDPSE Review Manual, 2023 Edition, Domain 1: Privacy Governance, Section 1.1.2: Privacy Strategy Implementation, p. 19
• CDPSE Review Manual, 2023 Edition, Domain 1: Privacy Governance, Section 1.3.2: Privacy Awareness and Training Program, p. 38-39
• ICO launches data awareness campaign1

When contracting with a SaaS provider, it is important to ensure that the provider will remove all customer data from their systems and storage devices at the end of the service contract. This will prevent any unauthorized access, use, or disclosure of the customer data by the provider or third parties after the service termination. Removal of customer data means that the data are permanently erased and cannot be recovered or restored by any means.

References:

• ISACA, Data Privacy Audit/Assurance Program, Control Objective 9: Data Disposal, p. 16-171
• ISACA, CDPSE Review Manual 2021, Chapter 4: Privacy Incident Response, Section 4.2: Data Disposal and Destruction, p. 151-152.

Application hardening measures are the most important action to protect a mobile banking app and its data against manipulation and disclosure because they prevent attackers from reverse engineering, tampering, or injecting malicious code into the app. Application hardening measures include techniques such as code obfuscation, encryption, integrity checks, anti-debugging, and anti-tampering mechanisms. These measures make the app more resilient and secure against various types of cyberattacks.

References:

• ISACA Certified Data Privacy Solutions Engineer Study Guide, Domain 3: Privacy Engineering, Task 3.4: Implement privacy engineering techniques to protect data in applications and systems, p. 104-105.
• What is Application Hardening? | Glossary | Digital.ai

Performing a full wipe and reimage of the laptops is the best control to prevent the exposure of personal information when redeploying laptops within an organization. This is because a full wipe and reimage ensures that all data, including personal information, is securely erased from the laptops and replaced with a fresh installation of the operating system and applications. This reduces the risk of data leakage, unauthorized access, or data recovery by malicious actors or unauthorized users. The other options are not as effective or sufficient as a full wipe and reimage, as they do not guarantee the complete removal of personal information from the laptops.

References: CDPSE Review Manual, 2021, p. 147

An analysis of known threats is the best way for an organization to gain visibility into its exposure to privacy-related vulnerabilities because it helps identify the sources, methods and impacts of potential privacy breaches and assess the effectiveness of existing controls. A data loss prevention (DLP) solution, a review of historical privacy incidents and a monitoring of inbound and outbound communications are useful tools for detecting and preventing privacy violations, but they do not provide a comprehensive view of the organization’s privacy risk posture.

References:

• CDPSE Review Manual (Digital Version), Domain 1: Privacy Governance, Task 1.4: Coordinate and/or perform privacy impact assessments (PIA) and other privacy-focused assessments1
• CDPSE Certified Data Privacy Solutions Engineer All-in-One Exam Guide, Chapter 2: Privacy Governance, Section: Privacy Risk Assessment2

The greatest privacy risk for client-side application processing is an employee loading personal information on a company laptop. Client-side application processing refers to performing data processing operations on the user’s device or browser, rather than on a server or cloud. This can improve performance and user experience, but also pose privacy risks if the user’s device is lost, stolen, hacked, or infected with malware. An employee loading personal information on a company laptop is exposing that information to potential threats on the client-side, such as unauthorized access, use, disclosure, modification, or loss. Therefore, an organization should implement appropriate security measures to protect personal information on client-side devices, such as encryption, authentication, authorization, logging, monitoring, etc. References: : CDPSE Review Manual (Digital Version), page 153

The best practice to protect data privacy when disposing removable backup media is B. Data sanitization.

A comprehensive explanation is:

Data sanitization is the process of permanently and irreversibly erasing or destroying the data on a storage device or media, such as a hard drive, a USB drive, a CD/DVD, etc. Data sanitization ensures that the data cannot be recovered or reconstructed by any means, even by using specialized software or hardware tools. Data sanitization is also known as data wiping, data erasure, data destruction, or data disposal.

Data sanitization is the best practice to protect data privacy when disposing removable backup media because it prevents unauthorized access, disclosure, theft, or misuse of the sensitive or confidential data that may be stored on the media. Data sanitization also helps to comply with the legal and regulatory requirements and standards for data protection and privacy, such as the General Data Protection Regulation (GDPR), the Health Insurance Portability and Accountability Act (HIPAA), the Payment Card Industry Data Security Standard (PCI DSS), etc.

There are different methods and techniques for data sanitization, depending on the type and format of the storage device or media. Some of the common methods are:

• Overwriting: Overwriting replaces the existing data on the device or media with random or meaningless data, such as zeros, ones, or patterns. Overwriting can be done multiple times to increase the level of security and assurance. Overwriting is suitable for magnetic media, such as hard disk drives (HDDs) or tapes.
• Degaussing: Degaussing exposes the device or media to a strong magnetic field that disrupts and destroys the magnetic structure and alignment of the data. Degaussing renders the device or media unusable and unreadable. Degaussing is suitable for magnetic media, such as hard disk drives (HDDs) or tapes.
• Physical Destruction: Physical destruction involves applying physical force or damage to the device or media that breaks it into small pieces or shreds it. Physical destruction can be done by using mechanical tools, such as shredders, crushers, drills, hammers, etc., or by using thermal methods, such as incineration, melting, etc. Physical destruction is suitable for any type of media, such as hard disk drives (HDDs), solid state drives (SSDs), USB drives, CDs/DVDs, etc.

Data encryption (A) is not a good practice to protect data privacy when disposing removable backup media because it does not erase or destroy the data on the media. Data encryption only transforms the data into an unreadable format that can only be accessed with a key or a password. However, if the key or password is lost, stolen, compromised, or guessed by an attacker, the data can still be decrypted and exposed. Data encryption is more suitable for protecting data in transit or at rest, but not for disposing data.

Data scrambling © is not a good practice to protect data privacy when disposing removable backup media because it does not erase or destroy the data on the media. Data scrambling only rearranges the order of the bits or bytes of the data to make it appear random or meaningless. However, if the algorithm or pattern of scrambling is known or discovered by an attacker, the data can still be unscrambled and restored. Data scrambling is more suitable for obfuscating data for testing or debugging purposes, but not for disposing data.

Data masking (D) is not a good practice to protect data privacy when disposing removable backup media because it does not erase or destroy the data on the media. Data masking only replaces some parts of the data with fictitious or anonymized values to hide its true identity or meaning. However, if the original data is still stored somewhere else or if the masking technique is weak or reversible by an attacker, the data can still be unmasked and revealed. Data masking is more suitable for protecting data in use or in analysis, but not for disposing data.

References:

• What Is Data Sanitization?1
• How to securely erase hard drives (HDDs) and solid state drives (SSDs)2
• Secure Data Disposal & Destruction: 6 Methods to Follow3

The value proposition of a PIA is not understood by management is the greatest obstacle to conducting a PIA, as it may result in lack of support, funding, resources or commitment for the PIA process and outcomes. Management may not appreciate or recognize the benefits of a PIA, such as enhancing privacy protection, reducing privacy risks and costs, increasing customer trust and satisfaction, and complying with privacy laws and regulations. Management may also perceive a PIA as a burden, a delay or a hindrance to the system or project development and delivery. The other options are not as significant as the value proposition of a PIA is not understood by management as obstacles to conducting a PIA. Conducting a PIA requires significant funding and resources is an obstacle to conducting a PIA, but it may be overcome by demonstrating the return on investment or the cost-benefit analysis of a PIA. PIAs need to be performed many times in a year is an obstacle to conducting a PIA, but it may be mitigated by adopting a scalable or modular approach to PIAs that can be tailored to different types or levels of systems or projects. The organization lacks knowledge of PIA methodology is an obstacle to conducting a PIA, but it may be resolved by acquiring or developing the necessary skills, tools or guidance for performing PIAs1, p. 67-68 References: 1: CDPSE Review Manual (Digital Version)

The first thing that an IT privacy practitioner should do before an organization migrates personal data from an on-premise solution to a cloud-hosted solution is to perform a privacy impact assessment (PIA). A PIA is a systematic process of identifying and evaluating the potential privacy risks and impacts of a data processing activity or system. A PIA helps to ensure that privacy is considered and integrated into the design and development of data processing activities or systems, and that privacy risks are mitigated or eliminated. A PIA also helps to determine the appropriate measures to protect personal data in a cloud-hosted solution, such as encryption, pseudonymization, anonymization, access control, audit trail, breach notification, etc. A PIA also helps to comply with the applicable privacy regulations and standards that govern data processing activities in a cloud-hosted solution. References: : CDPSE Review Manual (Digital Version), page 99

Beacons use Bluetooth low-energy (BLE) wireless technology to transmit information to nearby devices that have Bluetooth enabled. By disabling Bluetooth services on the mobile device, the user can prevent beacons from detecting and tracking their location and sending them unwanted messages or advertisements. This can help protect the user’s privacy and avoid potential security risks from malicious beacons. Disabling location services, enabling Trojan scanners, or enabling antivirus for mobile devices are not effective ways to address threats to mobile device privacy when using beacons as a tracking technology, because they do not prevent the communication between beacons and the mobile device.

References:

• Beacon Technology: What It Is and How It Impacts You1
• What Does It All Mean: Beacon Technology, GPS and Geofencing2

The primary reason to complete a privacy impact assessment (PIA) is to understand privacy risks associated with the collection, use, disclosure or retention of personal data. A PIA is a systematic process to identify and evaluate the potential privacy impacts of a system, project, program or initiative that involves personal data processing activities. A PIA helps to ensure that privacy risks are identified and mitigated before the implementation is executed. A PIA also helps to ensure compliance with privacy principles, laws and regulations, and alignment with customer expectations and preferences. The other options are not primary reasons to complete a PIA. To comply with consumer regulatory requirements may be a reason to complete a PIA, but it is not the primary reason, as consumer regulatory requirements may vary depending on the context and jurisdiction. To establish privacy breach response procedures may be an outcome of completing a PIA, but it is not the primary reason, as privacy breach response procedures are only one aspect of mitigating privacy risks. To classify personal data may be an activity that is part of completing a PIA, but it is not the primary reason, as personal data classification is only one aspect of understanding privacy risks1, p. 67 References: 1: CDPSE Review Manual (Digital Version)

The primary means by which an organization communicates customer rights as it relates to the use of their personal information is publishing a privacy notice. A privacy notice is a document that informs the customers about how the organization collects, uses, shares, and protects their personal information, and what rights and choices they have regarding their data4. A privacy notice is a legal requirement under many data protection laws and regulations, such as the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), or the Personal Information Protection and Electronic Documents Act (PIPEDA)5 . A privacy notice is also a good practice to demonstrate the organization’s commitment to transparency, accountability, and customer trust. References:

• ISACA Glossary of Terms
• Article 13 and 14 of the GDPR
• [Section 1798.100 of the CCPA]
• [Schedule 1, Principle 4.8 of the PIPEDA]
• [ISACA CDPSE Review Manual, Chapter 1, Section 1.3.2]

The need-to-know basis principle is a security principle that states that access to personal data should be limited to those who have a legitimate purpose for accessing it. The need-to-know basis principle helps to protect data privacy by minimizing the exposure of personal data to unauthorized or unnecessary parties, reducing the risk of data breaches, leaks, or misuse. The need-to-know basis principle should be applied when designing a role-based user access model for a new application, by defining clear roles and responsibilities for different users, granting access rights based on their roles and functions, and enforcing access controls and audits to monitor and verify data access. References: : CDPSE Review Manual (Digital Version), page 105

After a privacy risk has been accepted, the next step is to monitor the risk landscape for material changes. This means that the organization should keep track of any internal or external factors that may affect the likelihood or impact of the risk, such as new threats, vulnerabilities, regulations, technologies, or business processes. Monitoring the risk landscape can help the organization identify if the risk acceptance decision is still valid, or if it needs to be revisited or revised. Monitoring can also help the organization prepare for potential incidents or consequences that may arise from the accepted risk.

Data classification is the process of categorizing data according to its sensitivity, value, and criticality for the organization and the data subjects. Data classification has the greatest impact on the treatment of data within the scope of an organization’s privacy policy, as it determines the appropriate level of protection, access, retention, and disposal for each type of data. Data classification also helps to comply with the privacy principles and regulations, such as data minimization, purpose limitation, accuracy, security, and accountability.

References: CDPSE Review Manual, 2021, p. 80

Critical data elements are the data elements that are essential for the organization to achieve its business objectives, comply with legal and regulatory requirements, and protect the privacy and security of the data subjects. Critical data elements should be mapped to the data process flow, which is a graphical representation of how data is collected, processed, stored, shared, and disposed of within the organization. Mapping critical data elements to the data process flow helps to identify the sources, destinations, transformations, and dependencies of the data, as well as the potential risks and controls associated with each step of the data lifecycle.

References: CDPSE Review Manual, 2021, p. 83

Sensitive personal data is a subset of personal data that reveals or relates to more intimate or confidential aspects of a person’s identity, such as their racial or ethnic origin, religious or philosophical beliefs, health status, sexual orientation, political opinions, trade union membership, biometric or genetic data, or criminal record. Sensitive personal data is subject to more stringent legal and regulatory protections and requires a higher level of consent from the data subject to be processed. Mailing address, bank account login ID, and contact phone number are examples of personal data, but not sensitive personal data, as they do not reveal or relate to such intimate or confidential aspects of a person’s identity.

References: CDPSE Review Manual, 2021, p. 29

Authentication is a process of verifying the identity of a user or device that requests access to a system or resource. Authentication can be based on one or more factors, such as something the user knows (e.g., password), something the user has (e.g., token), something the user is (e.g., fingerprint) or something the user does (e.g., signature). When an organization requires a photo on a government-issued identification card to validate an in-person credit card purchase, it is using possession factor authentication, which relies on something the user has as proof of identity. The other options are not applicable in this scenario1, p. 81 References: 1: CDPSE Review Manual (Digital Version)

Cryptographic erasure is a data sanitization method that uses encryption to render data unreadable and unrecoverable. It is the best method when there is a need to balance the destruction of data and the ability to recycle IT assets, because it does not damage the storage media and allows it to be reused or sold. It is also faster and more environmentally friendly than physical destruction methods.

References:

• ISACA Certified Data Privacy Solutions Engineer (CDPSE) Exam Content Outline, Domain 2: Privacy Architecture, Task 2.4: Implement data sanitization methods to ensure data privacy and security, Subtask 2.4.1: Select appropriate data sanitization methods based on the type of data and storage media.
• What is Data Sanitization? | Data Erasure Methods | Imperva

The best course of action to prevent false positives from data loss prevention (DLP) tools is to re-establish baselines for configuration rules. False positives are events that are triggered by a DLP policy in error, meaning that the policy has mistakenly identified non-sensitive data as sensitive or blocked legitimate actions. False positives can reduce the effectiveness and efficiency of DLP tools by generating unnecessary alerts, wasting resources, disrupting workflows, and creating user frustration. To avoid false positives, DLP tools need to have accurate and updated configuration rules that define what constitutes sensitive data and what actions are allowed or prohibited. Configuration rules should be based on clear and consistent criteria, such as data classification levels, data sources, data destinations, data formats, data patterns, user roles, user behaviors, etc. Configuration rules should also be regularly reviewed and adjusted to reflect changes in business needs, regulatory requirements, or threat landscape.

Conducting additional discovery scans, suppressing the alerts generating the false positives, or evaluating new DLP tools are not the best ways to prevent false positives from DLP tools. Conducting additional discovery scans may help identify more sensitive data in the network, but it does not address the root cause of false positives, which is the misconfiguration of DLP policies. Suppressing the alerts generating the false positives may reduce the noise and annoyance caused by false positives, but it does not solve the problem of inaccurate or outdated DLP policies. Evaluating new DLP tools may offer some advantages in terms of features or performance, but it does not guarantee that false positives will be eliminated or reduced without proper configuration and tuning of DLP policies.

References: False Positives Handling| Endpoint Data Loss Prevention - ManageEngine …, Scenario-based troubleshooting guide - DLP Issues, Respond to a DLP policy violation in Power BI - Power BI

Prioritizing privacy-related risk scenarios as part of ERM processes is the best way to ensure that the risk responses meet the organizational objectives, because it helps to align the privacy risk management with the overall strategic goals, values, and culture of the organization. ERM is a holistic approach to identify, assess, and manage risks across the organization, taking into account the interdependencies and trade-offs among different types of risks. By integrating privacy-related risk scenarios into the ERM processes, the organization can evaluate the potential impact and likelihood of privacy risks on its mission, vision, and performance, and prioritize the most significant ones for mitigation or acceptance. This can also help to allocate appropriate resources, assign clear roles and responsibilities, and monitor and report on the effectiveness of the risk responses.

References:

• Privacy Risk Management, ISACA Journal
• Enterprise Risk Assessment, Deloitte

A privacy impact assessment (PIA) is a systematic process of identifying and evaluating the potential privacy risks and impacts of a data processing activity or system. A PIA helps to ensure that privacy is considered and integrated into the design and development of data processing activities or systems, and that privacy risks are mitigated or eliminated. A PIA also helps to determine the appropriate retention periods for personal data based on the purpose and necessity of the data processing, as well as the legal and regulatory obligations that apply to the data. Therefore, a PIA helps to define data retention time in a stream-fed data lake that includes personal data. References: : CDPSE Review Manual (Digital Version), page 99

Data masking is the process of hiding original data with modified content to protect sensitive data from unauthorized access or disclosure. Data masking is often used for testing purposes in non-production environments, where personal data is not needed or allowed. However, data masking can pose several challenges, especially for a global financial institution that has multiple interconnected systems and applications. One of the greatest challenges is to preserve the complex relationships within and across systems while masking the data. This means that the masked data must maintain the same format, referential integrity, semantic integrity, and uniqueness as the original data, so that the testing results are valid and reliable. For example, if a customer’s name is masked in one system, it must be masked consistently in all other systems that reference it. If a transaction amount is masked in one system, it must not violate any business rules or constraints in another system. If a credit card number is masked in one system, it must still be a valid credit card number in another system. Preserving these complex relationships can be challenging because it requires a thorough understanding of the data model, the business logic, and the dependencies among systems. It also requires a robust and flexible data masking tool that can handle different types of data and platforms.

The greatest benefit of adopting data minimization practices is that the associated threat surface is reduced. Data minimization is a privacy principle that states that personal data should be adequate, relevant, and limited to what is necessary for the purposes for which they are processed. Data minimization helps to protect data privacy by reducing the amount and type of personal data that are collected, stored, processed, or shared by an organization. This in turn reduces the exposure of personal data to potential threats, such as unauthorized access, use, disclosure, modification, or loss. References: : CDPSE Review Manual (Digital Version), page 29

The primary means by which an organization communicates customer rights as it relates to the use of their personal information is publishing a privacy notice. A privacy notice is a document that informs the customers about how their personal information is collected, used, shared, stored, and protected by the organization, as well as what rights they have regarding their personal information, such as access, rectification, erasure, portability, objection, etc. A privacy notice should be clear, concise, transparent, and easily accessible to the customers, and should comply with the applicable privacy regulations and standards. A privacy notice helps to establish trust and transparency between the organization and the customers, and enables the customers to exercise their rights and choices over their personal information. References: : CDPSE Review Manual (Digital Version), page 39

Data flow mapping is a technique to document how personal data flows within and outside an organization, including the sources, destinations, formats, purposes and legal bases of the data processing activities. Data flow mapping helps organizations to assess privacy risks, such as data breaches, unauthorized access, misuse or loss of data, and to implement appropriate controls to mitigate those risks. Data flow mapping may also help organizations to evaluate the effectiveness of data controls, determine data integration gaps and comply with regulations, but those are not the primary reasons for data flow mapping1, p. 69-70 References: 1: CDPSE Review Manual (Digital Version)

Any organization collecting information about EU residents is required to operate with transparency in collecting and using their personal information. Chapter III of the GDPR defines eight data subject rights that have become foundational for other privacy regulations around the world:

Right to access personal data. Data subjects can access the data collected on them.

One of the privacy requirements related to the rights of data subjects is the right to access, which means that individuals have the right to obtain a copy of their personal data, as well as information about how their data is processed, by whom, for what purposes, and for how long. To meet this requirement, an organization’s technology stack should incorporate features that allow individuals to have direct access to their data, such as self-service portals, dashboards, or applications. This way, individuals can exercise their right to access without relying on intermediaries or manual processes, which can be inefficient, error-prone, or insecure. References: : CDPSE Review Manual (Digital Version), page 137

Data flows are the most important to review before using an application programming interface (API) to help mitigate related privacy risk. Data flows are the paths or routes that data take from their sources to their destinations through various processes, transformations, or exchanges. Data flows can help understand how data are collected, used, shared, stored, or deleted by an API and its related applications. Data flows can also help identify the potential privacy risks or impacts that may arise from data processing activities involving an API and its related applications. Data flows can be represented by diagrams, maps, models, or documents that show the sources, destinations, types, formats, volumes, frequencies, purposes, or legal bases of data.

Data taxonomy, data classification, and data collection are also important for privacy risk mitigation when using an API, but they are not the most important. Data taxonomy is a system of organizing and categorizing data into groups, classes, or hierarchies based on their characteristics, attributes, or relationships. Data taxonomy can help understand the structure, meaning, context, or value of data. Data classification is a process of assigning labels or tags to data based on their sensitivity, confidentiality, criticality, or risk level. Data classification can help determine the appropriate level of protection or handling for data. Data collection is a process of gathering or obtaining data from various sources for a specific purpose or objective. Data collection can help obtain the necessary information or evidence for decision making or problem solving.

References: Critical API security risks: 10 best practices | TechBeacon, Open APIs and Security Risks | Govenda Board Portal Software, The top API security risks and how to mitigate them - Appinventiv

One of the key principles of data protection is transparency, which means that individuals have the right to be informed about the collection and use of their personal data. This applies to video surveillance as well, especially in high security areas where the impact on privacy may be significant. Therefore, it is important to inform those affected by video surveillance about the purpose, scope, retention and access policies of the data collected.

References:

• ISACA Certified Data Privacy Solutions Engineer (CDPSE) Exam Content Outline, Domain 2: Privacy Architecture, Task 2.1: Design privacy controls based on privacy principles and legal requirements, Subtask 2.1.1: Identify applicable privacy principles and legal requirements.
• How can we comply with the data protection principles when using surveillance systems? | ICO

Privacy threat modeling is a methodology for identifying and mitigating privacy threats in a software architecture. It helps to ensure that privacy is considered in the design and development of software systems, and that privacy risks are minimized or eliminated. Privacy threat modeling typically involves the following steps: defining the scope and context of the system, identifying the data flows and data elements, identifying the privacy threats and their sources, assessing the impact and likelihood of the threats, and applying appropriate countermeasures to mitigate the threats. References: : CDPSE Review Manual (Digital Version), page 97

Validating the privacy framework is a responsibility of the audit function in helping an organization address privacy compliance requirements, as it would help to verify and validate the effectiveness and adequacy of the privacy framework implemented by the organization to comply with privacy principles, laws and regulations. Validating the privacy framework would also help to identify and report any gaps, weaknesses or issues in the privacy framework, and to provide recommendations for improvement or remediation. The other options are not responsibilities of the audit function in helping an organization address privacy compliance requirements. Approving privacy impact assessments (PIAs) is a responsibility of management or governance function in helping an organization address privacy compliance requirements, as they would have authority and accountability for approving PIAs conducted by project teams or business units before implementing any system, project, program or initiative that involves personal data processing activities. Managing privacy notices provided to customers is a responsibility of operational function in helping an organization address privacy compliance requirements, as they would have direct contact and interaction with customers and would be responsible for providing clear and accurate information about how their personal data is collected, used, disclosed and transferred by the organization. 

De-identification is a technique that removes or modifies direct and indirect identifiers in a data set to prevent or limit the identification of the data subjects. De-identification reduces the risk of re-identification and thus limits the organization’s potential exposure in the event of consumer data loss. De-identification also maintains the traceability of the data by preserving some characteristics or patterns of the original data that can be used for analysis or research purposes. The other options are not effective ways to limit exposure and maintain traceability1, p. 75-76 References: 1: CDPSE Review Manual (Digital Version)

Compartmentalizing resource access is a security technique that divides a system or network into separate segments or zones with different levels of access and control, based on the sensitivity and value of the data or resources. Compartmentalizing resource access would most effectively reduce the impact of a successful breach through a remote access solution, as it would limit the scope and extent of the breach, and prevent unauthorized access to other segments or zones that contain more critical or sensitive data or resources. The other options are not as effective as compartmentalizing resource access in reducing the impact of a successful breach through a remote access solution. Regular testing of system backups is a security technique that verifies the availability and recoverability of data in case of a system failure or disaster, but it does not prevent or limit unauthorized access to data. Monitoring and reviewing remote access logs is a security technique that records and analyzes the activities and events related to remote access sessions, but it does not prevent or limit unauthorized access to data. Regular physical and remote testing of the incident response plan is a security technique that evaluates and improves the readiness and effectiveness of an organization’s response to security incidents, but it does not prevent or limit unauthorized access to data1, p. 91-92 References: 1: CDPSE Review Manual (Digital Version)

The best reason for a health organization to use desktop virtualization to implement stronger access control to systems containing patient records is that it can improve data integrity and reduce effort for privacy audits. Desktop virtualization is a technology that allows users to access a virtual desktop environment that is hosted on a remote server, rather than on their local device. Desktop virtualization can enhance data privacy by providing stronger access control to systems containing patient records, such as requiring authentication, authorization, encryption, logging, etc. Desktop virtualization can also improve data integrity by ensuring that patient records are stored and processed in a centralized and secure location, rather than on multiple devices that may be vulnerable to loss, theft, damage, or corruption. Desktop virtualization can also reduce effort for privacy audits by simplifying the management and monitoring of data privacy compliance across different devices and locations. References: : CDPSE Review Manual (Digital Version), page 153

The best indication of a highly effective privacy training program is that members of the workforce understand their roles in protecting data privacy, because this shows that the training program has successfully raised the awareness and knowledge of the workforce on the importance, principles and practices of data privacy, and how they can contribute to the organization’s privacy objectives and compliance. According to ISACA, one of the key elements of a privacy training program is to define and communicate the roles and responsibilities of the workforce in relation to data privacy1. Members of the workforce who understand their roles in protecting data privacy are more likely to follow the privacy policies and procedures, report any privacy incidents or issues, and support the privacy culture of the organization2. Recent audits have no findings or recommendations related to data privacy, no privacy incidents have been reported in the last year, and HR has made privacy training an annual mandate for the organization are not as reliable as members of the workforce understand their roles in protecting data privacy, as they do not necessarily reflect the effectiveness of the privacy training program, but rather the performance of other factors such as audit processes, incident management systems, or HR policies.

Implementing multi-factor authentication is the best way to reduce the risk of compromised credentials when an organization allows employees to have remote access, as it adds an extra layer of security and verification to the authentication process. Multi-factor authentication requires the user to provide two or more pieces of evidence to prove their identity, such as something they know (e.g., password, PIN), something they have (e.g., token, smart card), or something they are (e.g., fingerprint, face scan)135. References: 1 Domain 2, Task 8;

Restricting access to authorized users is the best control to secure application programming interfaces (APIs) that may contain personal information, as it would prevent unauthorized access, modification or disclosure of the personal information by third parties or intermediaries. Restricting access to authorized users can be achieved by using various methods, such as authentication, authorization, encryption, tokens or certificates. The other options are not effective controls to secure APIs that may contain personal information. Encrypting APIs with the organization’s private key is not a feasible or desirable method, as it would make the APIs unreadable by anyone who does not have the corresponding public key, which would defeat the purpose of using APIs for interoperability and integration. Requiring nondisclosure agreements (NDAs) when sharing APIs is not a reliable or enforceable method, as it would depend on the compliance and cooperation of the parties who receive the APIs, and it would not prevent unauthorized access, modification or disclosure of the personal information by third parties or intermediaries who are not bound by the NDAs. Sharing only digitally signed APIs is not a sufficient method, as it would only ensure the authenticity and integrity of the APIs, but it would not prevent unauthorized access, modification or disclosure of the personal information by third parties or intermediaries who can read or intercept the APIs1, p. 90-91 References: 1: CDPSE Review Manual (Digital Version)

D. Requiring employees to review the organization’s privacy policy on an annual basis

Short Explanation: Requiring employees to review the organization’s privacy policy on an annual basis is the best activity to enable an organization to identify gaps in its privacy posture because it can help to ensure that the employees are aware of the current privacy requirements, expectations, and practices of the organization. It can also help to identify any discrepancies, inconsistencies, or conflicts between the policy and the actual implementation of privacy controls and processes. By reviewing the policy regularly, the organization can also update and improve it as needed to reflect any changes in the privacy landscape, such as new laws, regulations, standards, or threats.

References:

• Privacy Policy Review Checklist, PrivacySense
• How to Write a Privacy Policy for Your Website, TermsFeed

An audit log is a record of the activities and events that occur in an information system, such as an application hosting personal data. An audit log can help to monitor, detect, investigate and prevent unauthorized or malicious access, use, modification or deletion of personal data. An audit log can also help to demonstrate compliance with data protection laws and regulations, such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). An audit log should capture the following information for each event: 9

• The date and time of the event
• The identity of the user or system that performed the event
• The type and description of the event
• The outcome or result of the event
• The personal data that were accessed, used, modified or deleted

The last user who accessed personal data is the most important information to capture in the audit log, as it can help to identify who is responsible for any data breach or misuse of personal data. It can also help to verify that only authorized and legitimate users have access to personal data, and that they follow the data use policy and the principle of least privilege. The last user who accessed personal data can also help to support data subjects’ rights, such as the right to access, rectify, erase or restrict their personal data.

The other options are less important or irrelevant to capture in the audit log of an application hosting personal data. Server details of the hosting environment are not related to personal data, and they can be obtained from other sources, such as network logs or configuration files. Last logins of privileged users are important to capture in a separate audit log for user account management, but they do not indicate what personal data were accessed or used by those users. Application error events are important to capture in a separate audit log for system performance and reliability, but they do not indicate what personal data were affected by those errors.

References:

• IS Audit Basics: Auditing Data Privacy, section 4: “Audit logs should be maintained for all systems that process PII.”
• Data Protection Audit Manual, section 3.2: “Audit trails should be kept for all processing operations involving personal data.”
• Audit Logging Best Practices, section 2: “An audit log entry should contain enough information to answer who did what and when.”

A data loss prevention (DLP) tool is a software solution that monitors, detects and prevents the unauthorized transmission or leakage of sensitive data, such as personal data, from an organization’s network or devices. A DLP tool can help to ensure the effectiveness of a policy requiring the encryption of personal data if transmitted through email, by applying the following controls:

• Scanning the content and attachments of outgoing emails for personal data, such as names, email addresses, biometric data, IP addresses, etc.
• Blocking or quarantining emails that contain unencrypted personal data, and alerting the sender and/or the administrator of the policy violation.
• Encrypting personal data automatically before sending them through email, using encryption standards and algorithms that are compliant with data protection laws and regulations, such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA).
• Generating audit logs and reports of email activities and incidents involving personal data, and providing visibility and accountability for policy compliance.

The other options are less effective or irrelevant to ensure the effectiveness of the policy. Providing periodic user awareness training on data encryption is a good practice, but it does not guarantee that users will follow the policy or know how to encrypt personal data properly. Conducting regular control self-assessments (CSAs) is a useful method to evaluate the design and operation of the policy, but it does not prevent or detect policy violations in real time. Enforcing annual attestation to policy compliance is a formal way to demonstrate user commitment to the policy, but it does not verify or measure the actual level of compliance.

References:

• The Complexity Conundrum: Simplifying Data Security - ISACA, section 3: “Data loss prevention (DLP) solutions can help prevent unauthorized access to sensitive information by monitoring network traffic for specific keywords or patterns.”
• Guide to Securing Personal Data in Electronic Medium, section 3.2: “Organisations should consider implementing DLP solutions to prevent unauthorised disclosure of personal data via email.”
• Encryption in the Hands of End Users - ISACA, section 2: “A key goal of encryption is to protect the file even when direct access is possible or the transfer is intercepted.”

The best way to address the concern that data collected by a third-party vendor and provided back to the organization may not be protected according to the organization’s privacy notice is to validate contract compliance. This means that the organization should verify that the third-party vendor is adhering to the terms and conditions of the contract, which should include clauses on data protection, privacy, and security. The contract should also specify the obligations and responsibilities of both parties regarding data collection, processing, storage, transfer, retention, and disposal. By validating contract compliance, the organization can ensure that the third-party vendor is following the same privacy standards and practices as the organization.

References:

• ISACA, CDPSE Review Manual 2021, Chapter 2: Privacy Governance, Section 2.3: Third-Party Management, p. 51-52.
• ISACA, Data Privacy Audit/Assurance Program, Control Objective 8: Third-Party Management, p. 14-151

One of the foundational goals of data privacy laws is to give people rights over the collection of personal data, such as the right to access, correct, delete, or object to the processing of their data. Privacy laws also aim to protect people’s dignity, autonomy, and self-determination in relation to their personal data. The other options are not accurate or complete descriptions of the purpose of data privacy laws.

References:

• CDPSE Review Manual, Chapter 1 – Privacy Governance, Section 1.1 – Privacy Principles1.
• CDPSE Certified Data Privacy Solutions Engineer All-in-One Exam Guide, Chapter 1 – Privacy Governance, Section 1.2 – Data Privacy Laws and Regulations2.

The best answer is D. Mutual certificate authentication.

A comprehensive explanation is:

Mutual certificate authentication is a method of mutual authentication that uses public key certificates to verify the identities of both parties in a two-way communication. A public key certificate is a digital document that contains information about the identity of the certificate holder, such as their name, organization, domain name, etc., as well as their public key, which is used for encryption and digital signature. A public key certificate is issued and signed by a trusted authority, called a certificate authority (CA), that vouches for the validity of the certificate.

Mutual certificate authentication works as follows:

• Both parties have a public key certificate issued by a CA that they trust.
• When they initiate a communication, they exchange their certificates with each other.
• They verify the signatures on the certificates using the CA’s public key, which they already have or can obtain from a trusted source.
• They check that the certificates are not expired, revoked, or tampered with.
• They extract the public keys from the certificates and use them to encrypt and decrypt messages or to generate and verify digital signatures.
• They confirm that the identities in the certificates match their expectations and intentions.

By using mutual certificate authentication, both parties can be confident that they are communicating with the intended and legitimate party, and that their communication is secure and confidential.

Mutual certificate authentication is often used in conjunction with Transport Layer Security (TLS), a protocol that provides encryption and authentication for network communications. TLS supports both one-way and two-way authentication. In one-way authentication, only the server presents a certificate to the client, and the client verifies it. In two-way authentication, also known as mutual TLS or mTLS, both the server and the client present certificates to each other, and they both verify them. Mutual TLS is commonly used for secure web services, such as APIs or webhooks, that require both parties to authenticate each other.

Virtual private network (VPN), Secure Shell (SSH), and Transport Layer Security (TLS) are all technologies that can help to ensure the identities of individuals in a two-way communication are verified, but they are not methods of mutual authentication by themselves. They can use mutual certificate authentication as one of their options, but they can also use other methods, such as username and password, pre-shared keys, or tokens. Therefore, they are not as specific or accurate as mutual certificate authentication.

References:

• What is mutual authentication? | Two-way authentication1
• How to prove and verify someone’s identity2
• Identity verification - Information Security & Policy3

Privacy by design is an approach that embeds privacy principles and considerations into the design and development of products, services, systems, and processes that involve personal data. Privacy by design aims to protect the privacy and security of the data subjects, as well as to comply with the applicable privacy laws and regulations. One of the key principles of privacy by design is to obtain the consent and choice of the data subjects regarding the collection, use, and disclosure of their personal data. Therefore, the best example of privacy by design in the development of a consumer mobile application is to require consent before sharing locations, as this gives the data subjects control and transparency over their personal data. The other options are not as effective or sufficient as requiring consent before sharing locations, as they do not address the principle of consent and choice, or they may violate other privacy principles or requirements.

References: CDPSE Review Manual, 2021, p. 35