Pick the best tactic to use in constructive criticism to help the worker understand his or her solution to the criticism.
Strategic quality and planning category examines the company's approach to planning to determine its adequacy to achieve or sustain quality leadership.
National Quality Awards are intended to foster continuous improvement activities.
Sheela is told to prepare a report on the most commonly occurring product defects. She reviews the software defect reports, which categorize the defects as coding errors, requirements errors, documentation errors, etc. The best tool to report this information is:
To reduce the cost of removing defects, inspections should be emphasized, together with any other cost-effective techniques. The role of functional system testing should then be changed to one of gathering quality data on the programs.
Peter is performing a test to see that it complies with the user requirement that a certain field be populated by using a dropdown box containing a list of values. Peter is performing ______________.
A process/activity during which a high number of defects occur is known as a defect-prone process.
The term "Defect" is related to the term "Fault" because a fault is a defect, which has not yet been identified.
The two major differences between internal auditing and quality assurance involve their respective statement of responsibilities and common body of knowledge.