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Salesforce-Slack-Administrator Questions and Answers

Question # 6

Your organization is on the Slack Enterprise Grid plan.

What are three benefits of syncing identity provider (IdP) groups?

(Select the THREE best answers.)

A.

Automatically adds or removes members of an Id group to workspaces within your org.

B.

Makes membership for certain channels required to ensure that all members of an laP group remain members of a channel.

C.

Makes membership for certain workspaces required to ensure that all members of an IdP group remain members of a workspace.

D.

Automatically assigns system roles.

E.

Automatically assigns approved apps to certain groups within your org.

F.

Automatically assigns admin roles.

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Question # 7

The marketing team at ACME Ltd has 10 team members, and has a public channel called #marketing- discussion. The team collaborates and shares ideas on this channel. Now, other teams have joined, so the total channel membership is 50.

The marketing director has the following needs:

    There is an urgent marketing idea that must be prioritized in tomorrow morning’s planning meeting.

    The 10 team members are the only ones attending the planning meeting.

    The 10 team members need to be notified before the meeting.

Of note, the marketing director sends urgent re-prioritization messages weekly. How should the marketing director reach the marketing team?

A.

Send a separate direct message to each of the 10 team members notifying them of the change.

B.

Create an @marketing-team user group and use the @marketing-team user group in #marketing- discussion to communicate the change in priority to the team that needs to be informed for tomorrow’s team meting.

C.

Post a message to #marketing-discussion, without notifying anyone.

D.

Use @here and @channel to notify the entire channel of the change.

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Question # 8

Slack business+ plan and currently authenticates users via username and password.

Your company uses Google Workspace (formerly G Suite) for its identity provider (IdP). Your security team would like to assign specific users or groups of users access to Slack from your IdP (rule-based access).

How would you configure Slack to satisfy these requirements?

(Select the best answer.)

A.

Configure Google Workspace Auth to enable users to log in via their Google Workspace credentials, and send out binding emails to existing users to connect their accounts with your IdP.

B.

Set up Google Workspace SAML-based SSO in a new Slack workspace since your company already uses username and password to authenticate in its existing workspace.

C.

Build a custom SAML connection with Slack in order to use the Google Workspace Id, and apply rule-based access.

D.

Configure Google Workspace SAML-based SSO with Slack, and send out binding emails to existing users to connect their accounts with your IdP.

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Question # 9

You're a Workspace Admin for your organization's Slack instance. A new member in your workspace posts a question about a specific project in a #general channel

and tags all project members.

What should you ask the member to do?

(Select the best answer.)

A.

Start a group direct message (DM) with project team members who may know the answer to the member's question.

B.

Start a direct message (DM the project team members individually to see if they know the answer.

C.

Delete the message, and direct the member to the whelp channel.

D.

Post the question in a channel related to the project.

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Question # 10

You're the Primary Owner of your company's Slack Enterprise Grid org specific workspace in your Grid.

What is the minimum role needed to accomplish these actions?

A.

Workspace Owner

B.

Org Admin

C.

Workspace Admin

D.

Roles Admin

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Question # 11

You're a Workspace Admin for AcmeTesting Inc. You currently have a Slack workspace for the company's sales organization called AcmeTesting Sales, which has two sub-departments within it: Finance and Services.

The AcmeTesting Sales workspace has these standard prefixes: help-, proj-. and announcements.

What is an appropriate channel name within the AcmeTesting Sales workspace?

(Select the best answer)

A.

#sales-help-services

B.

#acme-sales proj finance

C.

#help finance

D.

#announcements team

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Question # 12

You're an admin in your organization's external workspace, which is used primarily for Slack Connect conversations. Recently, you received several complaints about inappropriate messages posted by a user at another organization. The user has posting permission only, and their messages are in clear violation of your Codes of Conduct.

Which step should you take to eliminate inappropriate messages from this user moving forward?

A.

Disconnect all shared connection points with the offensive user's organization using the Connections menu.

B.

Remove the user from all of their channels in bulk using the External People menu.

C.

Mute the offensive user in each of the channels where they have membership using the channel Settings menu.

D.

Encourage users who reported the messages to use the /leave slash command in each conversation with the offensive user.

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Question # 13

The Slack implementation team at Large Inc is confirming all of the settings on their new Enterprise Grid organization and wants to make sure that they have appropriately involved the Security team in any critical security decisions.

Which TWO of the following settings are most critical to discuss with their Security team? (Choose two.)

A.

Whether to enable admin-approved apps

B.

Who is allowed to add custom emoji

C.

Who can create and archive channels

D.

Who can invite new members

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Question # 14

Lydia, an Org Admin on Enterprise Grid, wants to appoint members from her company's corporate events team to invite external guests to Slack. However, these corporate events team members are regular Slack members, not Workspace Admins.

Where should Lydia go to allow these individuals to start inviting guests on Slack?

A.

Workspace Transfer Ownership page

B.

Organization Policies

C.

Workspace Invitations page

D.

Workspace Settings

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Question # 15

A 5,000-employee company with multiple international offices is planning to launch Slack to its entire organization. Their goal is to increase collaboration and build a stronger company culture. The CIO is hesitant to allow members to upload custom emoji to Slack, but she doesn’t want to burden her Workspace Admin team with requests for custom emoji uploads.

Which solution addresses the CIO’s concerns?

A.

Allow all members access to upload custom emoji, but communicate and document the appropriate emoji use and uploads.

B.

Prior to launch, pre-load a set of custom emoji voted on by a council of leaders, and do not allow anyone to request customer emoji uploads.

C.

Do not allow any custom emoji creation to minimize the risk of members uploading inappropriate imagery.

D.

Restrict custom emoji uploads to Workspace Owners and Admins, and do not allow anyone to request custom emoji uploads.

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Question # 16

You're the Workspace Primary Owner of a Slack Free plan. You want to allow all employees in your company to join your workspace when they're ready. You also want to prevent anyone outside your company from accessing your workspace without admin approval.

What should you do?

(Select the best answer.)

A.

Allow all workspace members to invite new members.

B.

Invite all employees to the workspace by entering their email addresses in the invite

C.

Direct your employers to access Slack through your identity provider (IdP).

flow from the workspace settings page.

D.

Enable employees to sign up for the workspace using the company's email domain.

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Question # 17

What actions can Channel Managers take on channels they are assigned?

A.

-Convert channels from public to private

Rename or achieve channels

-Add and manage other Channel Managers

B.

-Convert channels from public to private

-Restore a deleted channel

-Access audit logs in Slack

C.

Add, remove, and edit user roles

-Rename or archive channels

-Add and manage other Channel Managers

D.

-Convert channels from public to private

-Restore a deleted channel

-Add and manage other channel Managers

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Question # 18

Your organization is in the process of choosing an identity provider (IdP) that best suits your security and compliance needs. You're also preparing to launch Slack Enterprise Grid, and would like users to be able start working in it as soon as possible.

What Is the best way to create new users so they can start working on your Enterprise Grid?

A.

Add all new users to your Enterprise Grid as guests, so their sign-in process is not disrupted after you choose an IdP and configure SSO.

B.

Use Slack's built in authentication, which will prompt members to sign in using their email address and Slack password

C.

Downgrade your Slack plan to Business+ and turn off SSO.

D.

Choose and configure your IdP before configuring single sign on (SSO), since end users can't sign in to Enterprise Grid without SSO.

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Question # 19

What are two reasons why a company would be interested in using SAML single sign-on (SSO) to authenticate its users on Slack?

(Select the TWO best answers.)

A.

It gives organizations more control over their security policies, including password format requirements.

B.

It replaces the need for your admins to have to set up an identity provider (IdP) for Slack.

C.

It is a standard security feature that is available on all of Slack's paid plans.

D.

It allows employees to use the same login credentials they already use for other applications.

E.

It allows your organization to control the encryption keys to your users' data within Slack.

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Question # 20

You are a Workspace Owner and the product manager for a snowboard manufacturing company based in Vancouver, Canada.

As product manager for the company’s RebelX line, you are responsible for all aspects of production, including managing your supplier relationships. You have a connected channel called #supplier-bindings with one of your suppliers based in Osaka, Japan, and you use this channel to plan shipments of bindings and manage all interactions with this supplier.

Unfortunately, one of the supplier’s deliveries has not arrived, and if you don’t receive it by next week, your inventory and sales will be negatively affected.

Because of the timezone difference, you need to notify all channel members about the delay so they are aware as soon as possible or tomorrow morning at the start of the business day.

What should you do?

A.

Send a message that includes an @channel and @here to #supplier-bindings.

B.

Send a message that includes an @channel and @everyone to #supplier-bindings.

C.

Send an @everyone in a message to your workspace-wide #general channel.

D.

Direct message your key contact who belongs to the connected channel, so they are directly informed.

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Question # 21

You're a Workspace Admin, and you want all new users to be added to several important channels when they first log in.

What should you do to ensure new users automatically join these channels?

(Select the best answer.)

A.

Create a workflow that sends a welcome message promoting the most important channels within your company to new users.

B.

Post and pin all of the important channels in your #general channel for new users to see when they first log in to Slack.

C.

Train managers to add their new hires to the important channels as part of the new employee onboarding process.

D.

Add important channels to your workspace's default channels.

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Question # 22

A few months ago, a team of developers at Blue Inc identified a new issue during testing and created a public channel called #bug-cricket to communicate about the issue. After some casual conversation back and forth in the channel, the team discovered that a problem with the old architecture caused this bug.

They may need to reference the history in the future.

Of note, there has not been any new activity in #bug-cricket for months, and the bug case has been closed. What should the team do with #bug-cricket?

A.

Convert the channel to private, and then archive it; members of the channel will retain access to the files.

B.

Archive the public channel; anyone can still browse the conversation history in Slack, and messages will appear in search results.

C.

Delete the channel; messages from a deleted channel are still available via search.

D.

Remove all members from the channel, and then archive it; this way, members can find messages via search but will not be able to browse the channel history itself.

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Question # 23

You're an admin for your company's Slack Enterprise Grid org. You started an initiative focusing on new ways to engage employees. There are channels for pets, affinity groups, and more, but the number of channels has become too large for your company'? single workspace. Employees are reporting that it is difficult to find relevant customer information. The leadership team has asked you for guidance on how to proceed.

What do you recommend as a next step?

(Select the best answer.)

A.

Create a new Social workspace, and make all the channels multi-workspace.

B.

Delete or consolidate some of the social channels since there are too many.

C.

Create a new Social workspace, and move the relevant channels to that workspace.

D.

Delete social channels that have been inactive for more than 90 days.

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Question # 24

The security team at your organization wants to monitor different public channels that are created in your Slack Enterprise Grid instance. The team requested access to the conversations.list and conversations. info API methods to get the required data about the channels.

As a Slack admin, you need to assign the required scopes to their Slack app for the security team to be able to invoke the APIs.

Which scope should you assign to allow the security team to retrieve a list of all public channels only and retrieve information about a public channel?

(Select the best answer.)

A.

files:read

B.

admin.conversations:read

C.

conversations.connect:read

D.

channels:read

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Question # 25

A team member is managing a long-term project that involves collaborating with internal and external users via Slack Which statement is true about users managing the channel once the project work concludes?

A.

The team member will need to be promoted to a Workspace Admin so they can manage the current project channel and any future project channels.

B.

Other users must be prevented from posting in the channel so that it's automatically archived due to inactivity once the project ends.

C.

The team member who created the channel will automatically be assigned the Channel Manager role and can archive the channel.

D.

Other users should set an automatic expiration timeline for the channel so that it's automatically deleted after a certain date.

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Question # 26

Your organization is busy with quarterly account and financial planning. There are many conversations happening in Slack across all departments in various channels.

In which situation is it best for an existing public channel to be converted to a private channel?

A.

A project team is discussing a lot of unexpected challenges that have occurred this quarter. This has resulted in some difficult comments and conversations in the project channel.

B.

A new channel has been created for quarterly planning for a new account. Some participants are not accustomed to discussions being public and would prefer the project channel to be private so that others can’t read the conversations.

C.

A team member has created a channel for an end of quarter event at their office location. The Information is not necessary for people who are located in other offices.

D.

The finance team and select executives have been discussing quarterly planning in a public channel. The conversation had evolved to require discussion around quarterly earnings results that are not yet available for employees nor the public.

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Question # 27

Large Inc. is a consumer goods company that uses the Slack Enterprise Grid org. Large Inc.'s Human Resources (HR) Director is looking to streamline how HR disseminates policy information and handles sensitive hiring manager questions related to recruiting and hiring. HR has its own designated workspace.

How should you advise the HR Director use Slack for this use case?

(Select the best answer.)

A.

Create an org wide public channel for recruiting and hiring, and add all hiring managers in the organization.

B.

Create an org wide private channel for recruiting and hiring, and add all hiring managers in the organization.

C.

Create a private channel in the HR workspace, and add all hiring managers in the organization

D.

Create a public channel in the HR workspace, and add all hiring managers in the organization.

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Question # 28

You lead a team responsible for launching Slack Enterprise Grid to all employees. Your leadership team firmly believes that Slack is currently too noisy and that a workspace dedicated to each major business unit will reduce noise. You want to be thoughtful about the workspace design and create an Enterprise Grid design that will best facilitate collaboration across your company.

What are two actions you should take?

(Select the TWO best answers.)

A.

Create a business case for focusing on a thoughtful Enterprise Grid design, and present it to the leadership team.

B.

Create success criteria and key design principles for Enterprise Grid, and work with your Slack account team to determine the pros and cons of each Enterprise Grid

design model.

C.

Create an implementation and project plan with an Enterprise Grid design focused on a multi-workspace business unit model.

D.

Create and launch an employee survey to better understand how knowledge is shared across the organization and how teams are using Slack today.

E.

Create an implementation and project plan with an Enterprise Grid design that includes one large workspace in order to avoid forming silos.

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Question # 29

You're a Workspace Admin on the Slack Pro plan. Your compliance team asks you to prevent users from creating free workspaces with their organization email addresses.

What should you recommend?

A.

stay on the Slack Pro plan, and enable domain claiming.

B.

Upgrade to the Slack Business+ plan, and enable Enterprise Key Management (EKM).

C.

Upgrade to the Slack Enterprise Grid plan, and enable domain claiming.

D.

Ask your Org Owner to enable two-factor authentication (2FA).

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Question # 30

You are Workspace Admin of a small but fast-growing organization on Slack’s free plan. You need to improve the security of logins and automate provisioning of Slack users to save time and expedite onboarding, while being mindful of costs.

Which Slack feature and plan will suite this need?

A.

Google workspace single sign-on (SSO) and user groups on the Slack pro plan

B.

Mandatory two-factor authentication (2FA) on the Slack free plan.

C.

Mandatory SAML single sign-on (SSO) and identity provider (Idp) groups on Slack Enterprise Grid

D.

SAML single sign-on (SSO) and identity provider (idP) groups on the Slack Business+ plan

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Question # 31

You're an IT Manager and Slack Workspace Owner leading a team of employees on Slacks Business plan.

Your security team has requested that you put a governance process in place for installing and approving Slack apps requested by users. They want to ensure that your team reviews each app before installation to ensure it meets compliance requirements They also want to audit requests and approvals, and to require a rationale for why the app is being requested.

What is the best approach that uses native functionality to address the security teams request to manage app installations and approvals?

A.

Preapprove the most common tools that workspace members would need, and provide the security team with this list Restrict apps that are not currently approved for use.

B.

Turn on app approval within the Manage Apps dashboard, and require end users to provide a comment for each installation request in the App Directory. Add the members of your team to the list of App Managers, and send all approval requests to a public ffplz-apps channel.

C.

Turn on app approval within the Manage Apps dashboard. Limit app approval to Workspace Owners only using Slackbot. and let the security team know when new apps are approved in the ^team-security channel.

D.

Create a public channel called ^triage apps. Implement a Workflow Builder workflow with a form that asks end users to submit their app request name and a v' rationale App Managers can then review and approve or deny the app from the App Directory.

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Question # 32

You're an Org Admin in your Slack Enterprise Grid org. Your security team has requested that all new Slack Connect channels only be approved by Org Admins and Org Owners.

What should you do?

(Select the best answer.)

A.

Change the permissions in the aCmin dashboard so that Slack Connect channels can be approved by any Workspace Admin or Workspace owner.

B.

Advise all Workspace Admins and Workspace Owners to forward all Slack connect channel requests to Org Admins and Org Owners.

C.

Use Slack's default Slack Connect channel approval permissions which slate only Org Admins and Org Owners can approve new channel requests.

D.

Send all Slack Connect channel requests to a private channel on an Org Admin and Org Owner only workspace.

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Question # 33

In which scenario would the Clips feature be the most useful to support asynchronous work?

(Select the best answer.)

A.

A service representative is troubleshooting a time-sensitive issue in channel with their tier support team.

B.

project manager is showing their work to the rest of their project team and asking for feedback before the end of the week.

C.

A manager schedules time to thoroughly review a product release with their team.

D.

A manager is actively brainstorming with the leadership team on new department initiatives.

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Question # 34

You're a Workspace Admin on the Slack Business+ plan. Your company, Hurricane Inc., recently acquired another company, Tidepool Ltd., that uses the Slack Pro plan. You need to consolidate Tidepool's Slack workspace into Hurricane's workspace.

What is the best option for moving Tidepool's channels? (Select the best answer.)

A.

Create new channels in Hurricane's workspace to mirror the channels in Tidepool's workspace.

B.

Use the Move Channels page in the admin dashboard to move channels to Hurricane's workspace.

C.

Export all public channels from Tidepool's Pro workspace, then import them into Hurricane's Business workspace.

D.

Copy all of Tidepool's channels into Hurricane's workspace using Copy Channels on the Channel Management page.

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Question # 35

GoodAdvertisements Inc works with several companies to support global advertising campaigns and are on a paid plan. They are preparing for a campaign launch that requires input from multiple companies.

GoodAdvertisements Inc wants the ability to coordinate effectively with the companies before and during their respective launch in a private channel, but it is not clear whether the companies use paid Slack plans. The Admins at the company want to take security precautions before inviting any outside individuals into their Slack workspace.

What is the best way for the Admins to have the individuals from the outside companies join the Slack workspace and ensure the process scales for future launches with other companies?

A.

Require that invitations get approval via a #guest-invitation-approval channel so Admins can action the requests and inform project leaders to invite individuals from outside companies as Single-Channel Guests. Set expiry dates for the Single-Channel Guests.

B.

Require that invitations get approval via a #guest-invitation-approval channel so Admins can action the requests and inform project leaders to invite individuals from outside companies as Multi-Channel Guests. Set expiry dates for the Multi-Channel Guests.

C.

Have the Admins individually send out Single-Channel Guest invitations.

D.

Ask the outside companies to upgrade to the paid plan. Then, share the launch channel externally to the companies, and set a reminder to unshare the channel when the launch is complete.

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Question # 36

You're an Org Owner on a Slack Enterprise Grid plan. Due to a legal issue, you need to export all messages and files from a Slack Connect channel.

What is the best way to do this?

(Select the best answer.)

A.

Use the Discovery API to export all messages and files from the channel.

B.

Use the Audit Logs API to monitor and report on all messages and files from the

channel.

C.

Use Slack's Import/Export Data tool to export all messages from the channel, and then

manually download the files.

D.

Use the Discovery API to export messages and files from the channel that were sent by

your company. Then ask the partners in the Slack Connect channel to do the same

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Question # 37

In your role as an Org Admin, you often answer questions from users regarding the best way to communicate in channels, threads, and direct messages (DMs) Recently, a user who is working on a market research project asked for your advice on how to share a report within Slack. The VP of Human Resources (HR) requested the report, which includes sensitive internal data. Typically, communication related to the project takes place in a public project channel.

What should you recommend the user do?

A.

Send the report in a group DM to the VP and anyone whose information is included in the report.

B.

Create a private project channel to share the report with the VP and anyone whose information is included.

C.

Send the report in a DM to the VP of HR

D.

Post the report in the project s public channel

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Question # 38

Your company is on the Slack Enterprise Grid plan. The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests.

What should the marketing team do to request access for these consultants?

(Select the best answer.)

A.

invite consultants through the workspace drop-down menu, and route approvals to a dedicated channel for admin approval.

B.

Add the consultants as full members to provide the most flexibility in their ability to access necessary channels.

C.

@mention their Workspace Admin in the appropriate #proj channel to request guest

D.

Direct message (DM) an Org Owner requesting that their consultants be added as guests.

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Question # 39

Pawnee Technologies is a global cloud software company that uses Slack Enterprise Grid to communicate and collaborate.

You're a Slack Workspace Admin for your company's External workspace where your team collaborates with external partners. Today you're onboarding a new

team member who will need to log in and join your workspace. You receive a direct message (DM) from them reporting a problem. While they had no issues joining

the Global and Social workspaces, they report that Slack isn't giving them an option to join the External workspace, even though it shows up when they search for it.

Why is the new hire unable to join your workspace?

(Select the best answer.)

A.

The Workspace Admin must add the new hire as a Single Channel Guest to the workspace.

B.

The workspace requires approval from the external partner for new members to join.

C.

The workspace requires the new member to request to join.

D.

The workspace requires an invitation from the Workspace Admin to join

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Question # 40

You recently started working with a new external organization that will supply crucial ingredients needed to make your products. It's important to be connected with them at a moment's notice, and you've noticed that your emails often go unanswered for long periods of time. You decide to look up your key contact's email on the Slack Connect page but to get no results.

What is the reason you can't find the external contact on Slack Connect?

A.

The external organization will not be discoverable as you don't have a Slack Connect channel them yet.

B.

The external organization is using a free version of Slack.

C.

The external organization has turned off Slack Connect.

D.

The external organization has turned off Slack Connect Discoverability.

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Question # 41

You're working with other Workspace Admins to define the criteria to approve requests to convert public channels to private What is one example of an acceptable reason to convert a public channel to private?

A.

Members of the workspace do not wish to be notified of new content in the channel.

B.

Channel membership is low; in the single digits

C.

Several members in the channel arc also communicating by direct message (DM).

D.

Channel members need to share sensitive files which should not be accessible by the wider workspace.

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Question # 42

Kathleen is a Workspace Owner who leads the marketing department at a mid-sized company in Pune, India.

She keeps receiving new campaigns at her desk to review and approve, but she has never heard of these initiatives. Many of her colleagues are equally confused. She has a few key public channels where she has explained to her team that marketing conversations should take place, so she wonders where her team is

communicating. Upon investigation, she discovers that users are creating their own unique channels for each marketing campaign. Subsequently, important employees have been excluded, duplicate projects exist, and information is fragmented.

To enhance transparency and collaboration, Kathleen emphasizes that users should discuss projects together in the agreed-upon channels, as they often involve the same people.

Which settings and permissions should Kathleen change to reinforce this message?

A.

Change the channel management permission for creating private and public channels to Workspace Admins/Owners only.

B.

Change the setting for join and leave messages, so they do not show in channels when employees come and go.

C.

Change the invitations permission to require Workspace Admins/Owners approval.

D.

Change the channel management permission for managing posting permissions in all channels to Everyone.

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Question # 43

You're a Slack Org Owner at Acme Inc, Several employees report that public channels are difficult to search and find. This results in channel sprawl or duplicative channels being created by employees. The Slack experience is now noisy and confusing. You need a solution to address this while still enabling members to create channels quickly.

What should you do?

(Select the best answer.)

A.

Pin your organization's Slack Etiquette Guide to the org-wide Slack tips and tricks channel.

B.

Post a list of global org-wide public channels in your Slack announcement channels to create awareness amongst employees

C.

Create a process to request public channel creation through Sack admins.

D.

Create and communicate a channel naming and creation policy that includes channel structure and naming convention for your organization.

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Question # 44

You're in charge of a Slack Enterprise Grid workspace design for your company. Your teammates provide dozens of suggestions about how the workspaces should be created in order to provide the best user experience.

Which approach should you choose?

(Select the best answer.)

A.

Ensure the workspace design is loosely defined so that it can easily change over time.

B.

Define organization policies to prevent workspaces from differing from corporate standards.

C.

Create the minimum number of workspaces to meet your users' needs to limit context switching.

D.

Create new workspaces instead of multi-workspace channels to reduce irrelevant noise.

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Question # 45

You're an Org Owner for a financial organizations Slack Enterprise Grid. Someone accidentally shared confidential financial statements in a public Slack channel. You have since deleted the file; however, you want to track which users have downloaded the file from Slack.

What is the best way to do this?

(Select the best answer.)

A.

Use the Discovery APIs to export the required public channel data.

B.

Use the Audit Logs API to audit the file download action in the required public channel.

C.

Use the Audit Logs API to export the required public channel data.

D.

Use the Import/Export Data tool under workspace settings to export the required public channel data.

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Question # 46

Your Slack Governance Support model includes a group of people designated as Workspace Admins in order to distribute the workload of answering questions and fulfilling requests across multiple admins.

What is a key benefit of setting up a user group for the Workspace Admins?

A.

Any Enterprise Grid member can @mention the user group from any workspace from within the Enterprise Grid org to send a notification to all of the user group members.

B.

People that the team works with in Slack Connect can be added to the user group In order to work more closely with the Workspace Admins on certain Issues.

C.

Any Slack member by default can add themselves to the Workspace Admin user group to follow along with their activities.

D.

Any ©mention of the Workspace Admin user group will notify all of the group members, allowing any Slack member to send questions to the group.

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Question # 47

Tam Corp sells 15 versions of their software to customers around the world. They have a global team (e.g., sales, engineering, support, and human resources) of 500 employees.

Tam Corp is moving to the Enterprise Grid plan from two workspaces on the Plus plan. On their current Plus plan, they organize one workspace by team (e.g., #sales-team, #engineering-team, and #support-team), and the other workspace is primarily for recruiting discussions and the leadership team.

Leadership does not want the move from Plus to Grid to significantly impact how teams are communicating today.

When considering how to structure the Enterprise Grid, what is the structure that aligns with leadership and allows the teams to communicate most effectively?

A.

Create workspaces for each department and sub-department in the company.

B.

Create workspaces for each product line sold, where each workspace is the "primary" workspace for the employee.

C.

Create workspaces based on how information is shared, and where employees have one "primary" workspace where they spend 80% of their time.

D.

Create one workspace, where each product line sold has its own channel.

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Question # 48

Jason, an Org Owner on the Enterprise Grid plan, wants to enable additional mobile security features for users who have unmanaged devices.

Which of the following mobile security features is available to Jason?

A.

Block Workspace access

B.

Restrict access based on IP

C.

Block message copying and the downloads

D.

Make VPN mandatory

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Question # 49

You're a Workspace Owner, responsible for setting up your company's Slack Business+ workspace for the first time. You know that your team will need to approve various types of requests that users make within Slack, such as inviting other users, approving apps and creating Slack Connect channels. You want to make sure that admins will have visibility into the status of requests, including which haven been approved.

What is the best way to set up an approval process within Slack that will require the least effort?

A.

Use Workflow Builder to create multiple workflows that allow users to request the necessary approvals from a #help-slack channel.

B.

Do nothing, as Slack's default settings automatically route approval requests to Workspace Admins through a Slackbot direct message (DM).

C.

Post and pin a message with a request template in the #general channel that asks users to submit their requests in the #general channel.

D.

Set up a #admins-approval channel, and change the settings for each request type to route approvals to the channel where Workspace Admins can approve.

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Question # 50

As an admin, you want to balance the mobile user experience and security. You don't want to force users to log in too often, because it may leave them frustrated and result in lower rates of Slack adoption and usage.

What is the best solution to maintain security and ensure a positive mobile user experience?

A.

Allow users to set their own mobile session duration.

B.

Log all users out of mobile anytime your organization experiences a security threat.

C.

Set a mobile session duration of 2 weeks for all mobile devices.

D.

Allow all users to remain logged in infinitely.

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Question # 51

You're a Workspace Owner for an financial organization on the Slack Business+ plan. Your Security and Compliance team requires all historical files to always be

discoverable. These deleted files may need to be produced to ensure compliance for regulatory and auditing purposes.

which file retention setting should you enable for your workspace? (Select the best answer.)

A.

Keep all files, including deleted files

B.

Keep all files

C.

Keep all files, including deleted files, for a set number of days

D.

Keep all files, including all file versions

E.

Keep all files, only for a set number of days

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Question # 52

You're an Org Admin working on your Slack Enterprise Grid design. You expect a high volume of new workspace requests, and all requests will require admin review.

What should you do to manage this process?

(Select the best answer.)

A.

Allow all users to request new workspaces, and route the requests into an admin channel where admins can action the requests as a team.

B.

Allow all users to request new workspaces, and manually route requests to the correct admin via direct message (DM).

C.

Turn off the workspace request process, and create a private channel. Only add members who you want to request new workspaces.

D.

Turn off the workspace request process, and require users to direct message (DM) their workspace admin

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Question # 53

You're the Grid Owner for your sales company's Slack Enterprise Grid instance. Currently, departments are spread across multiple workspaces and collaborate with their customers through Slack Connect. Your company is growing quickly, and

you want have more control with external collaboration. You decide to set up an external workspace dedicated to Slack Connect channels. This workspace should include all current users, plus any future users.

What is the easiest and most efficient way to go about adding users to the new workspace?

(Select the best answer.)

A.

Make the workspace a default workspace for all current and future users.

B.

Use an org-wide default channel to introduce the new workspace and it's purpose. Ask

all users who are currently using Slack Connect to join the workspace.

C.

Use the workspace's admin dashboard to add all users within your organization.

D.

Sync all current and future users to the workspace using identity provider (IdP) groups.

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Question # 54

Medium Inc’s #hr-benefits channel is a default channel designed to educate employees on benefit information and updates. However, it is now filled with requests for benefits help. Sometimes people even post sensitive personal information when asking QUESTION NO:s.

Which TWO options, combined, present the best solution to reduce noise in this channel? (Choose two.)

A.

Limit the posting permissions to Org Admins, plus specific people.

B.

Create a private channel and implement a personal benefits workflow, which doesn’t broadcast the sensitive information in channel.

C.

Encourage employees to direct message the HR team with QUESTION NO:s and confidential information.

D.

Archive the channel and create a new channel to eliminate the noise.

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Question # 55

At which point in the process should you claim your relevant domains for your Enterprise Grid organization?

A.

Any time. Workspaces created prior to domain claiming will be shut down automatically.

B.

Never. Slack will automatically claim the domains for you when you purchase Enterprise Grid.

C.

As soon as possible. This feature is not retroactive, so workspaces created prior to claiming the domain will continue to exist as standalone workspaces.

D.

Before purchasing Enterprise Grid. It is important to claim domains while still on the free plan.

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Question # 56

You're a prospective customer looking to purchase Slack for your organization of approximately 50 employees. You need to ensure that the plan supports SAML single sign-on (SSO) for authentication.

Which plan(s) fit the requirement?

A.

Enterprise Grid only

B.

Pro, business+ and Enterprise Grid

C.

Free, Pro, Business+ and Enterprise Grid

D.

Business+ and Enterprise Grid

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Question # 57

Your organization is in the process of determining its Slack Enterprise Grid design. The latest draft proposal is a multi-workspace design that includes:

-focused workspaces for each of the organization's major business functions

• a Global (welcome workspace) and Social workspace where all organization members will be added.

• The organization also has a number of ongoing partner projects. There are plans to add workspaces for each major partner to ensure streamlined and secure external collaboration.

The organization also has a number of ongoing partner projects. There are plans to add workspaces for each major partner to ensure streamlined and secure extern. collaboration. The admin team has also been well-trained and staffed to support all org and workspace-level admin roles.

You need to evaluate the current proposal and communicate potential issues to the team leading the Enterprise Grid design and launch.

What is the most relevant issue to communicate to the team about the challenges of the current proposal?

A.

It has high risk of notification and message noice compared to a single workspace design.

B.

It presents issues from a Slack Connect security perspective.

C.

It presents challenges from both admin control and user management perspectives.

D.

It create challenges related to context switch and scalability in your Enterprise Grid.

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Question # 58

Anna, a Workspace Owner, has decided to restrict channel creation in her workspace to Workspace Admins only. This will allow her and the other Workspace Admins to enforce channel naming conventions.

What are two best practices Workspace Admins should follow in this scenario? (Choose two.)

A.

Keep up to date on all channel naming conventions to accurately process requests.

B.

Prepare for a decrease in workload since channel requests will need to be processed less frequently.

C.

Create a process for channel requests.

D.

Appoint other members of their workspace to help with the workload.

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Question # 59

Which of the following statements describes the effect of configuring mandatory Two Factor authentication (2FA) in Slack?

A.

Members must have a sophisticated and complex password that is updated regularly.

B.

Members must use a biometric reader to authenticate with Slack.

C.

Members use single sign-on (SSO) to handle the exchange of usernames and passwords on behalf of Slack.

D.

Members must submit a verification code along with their password each time they sign in.

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Question # 60

You're an Org Admin working at a financial services organization. It recently upgraded to Slack Enterprise Grid, and leadership is defining a set of security policies for employees to follow when using Slack on mobile devices. As they consider using Slack's native mobile security functionality or enabling Enterprise Mobility Management (EMM) for their Slack Enterprise Grid organization, they want you to review their security requirements. After reviewing the requirements, you determine EMM is the best option.

Which requirement makes EMM the right option for this organization?

A.

Require a minimum app version to access Slack from a mobile device.

B.

Restrict access to workspaces to approved mobile devices only.

C.

Block file downloads and message copying on mobile devices.

D.

Require secondary authentication to access Slack from a mobile device.

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Question # 61

You're an Org Admin for your company's Slack Enterprise Grid org. Your organization uses an identity provider (IdP) with SCIM provisioning. Today is the last day of employment for a manager at your company who is a Workspace Admin.

What is the best strategy to ensure the account is no longer active after this Workspace Admin's departure?

(Select the best answer.)

A.

Deactivate the departing Workspace Admin from all Enterprise Grid workspaces from each workspace's Manage Members page.

B.

Deactivate the Workspace Admin's account in the Id, and automatically sync deactivated members from your organization's Id.

C.

Manually delete the departing Workspace Admin from your organization's IP.

D.

Request an Org Owner deactivate the departing Workspace Admin from the Org Admin dashboard.

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