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ADM-211 Questions and Answers

Question # 6

List the "clicks" and "code" options at the 'User Interface 'level.

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Question # 7

If you could only give one release document to your IT department, which would it be?

A.

Feature detail pages

B.

Detailed release notes

C.

Admin preview doc

D.

Release overview pages

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Question # 8

How many fields can you track per object using Field History Tracking?

A.

5

B.

20

C.

50

D.

Unlimited

E.

None of the above

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Question # 9

List some of the most commonly used API calls.

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Question # 10

The Excel Connector can retrieve data from multiple objects (e.g., Accounts, Contacts) in a single query.

A.

True

B.

False

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Question # 11

When should you consider the System Debug Log?

Choose 3 answers.

A.

Workflow Rules

B.

Custom Formula Fields

C.

Assignment Rules

D.

Escalation Rules

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Question # 12

Which statement is TRUE regarding sandbox?

Choose 2 answers

A.

Data and configuration can be pushed from production to sandbox.

B.

Data and configuration is automatically pushed from sandbox to production

C.

There are different types of sandboxes that administrators can access

D.

When data is copied to a sandbox, the email addresses of contacts are automatically changed.

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Question # 13

If you have an email campaign and a telemarketing campaign that both influenced the same opportunity, and you designated the email campaign as the primary campaign source, the campaign statistic s opportunities fields will be populated for the?

A.

Email Campaign

B.

Telemarketing Campaign

C.

Both Campaigns

D.

Blank

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Question # 14

Because Apex runs in a multitenant environment, the Apex runtime engine strictly enforces a number of _____________________ensure that runaway scripts do not monopolize shared resources.

A.

Bandwidth limits

B.

API limits

C.

Data storage limits

D.

Governor limits

E.

Mayoral limits

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Question # 15

What happens to the non-surviving records after a merge?

A.

Records are permanently deleted

B.

Records are stored in a temporary custom object

C.

Records are sent to the Recycle Bin

D.

Records remain on the winning account record but removed from view

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Question # 16

What are the three types of S-Controls?

A.

HTML, Component, Controller

B.

A J AX, Component, Controller

C.

HTML, Snippet, URL

D.

AJAX, Snippet, URL

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Question # 17

Which of the following is not a characteristic of web applications or web controls?

A.

Runs on a customer-hosted web server

B.

Runs on SFDC web server

C.

Has a custom VI (gcncrallyASP.NET or JSP),

D.

Uses the Forcc.com API to read or modify SFDC data,

E.

Are generally used for highly customized UI or business logic functionality that cannot be accommodated bys-controls.

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Question # 18

What are some drawbacks to S-Controls?

Select All that apply:

A.

S-controls are client-side code, so can slow-down the UI

B.

Not always cross-browser compatible

C.

SFDC does not support the code

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Question # 19

What should system admin do while changing wide default sharing model?

Choose 2 answer

A.

Export all data using data loader

B.

Define a lockout period

C.

Send email to all employees

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Question # 20

What is used to manage Content?

Choose 2

A.

Libraries

B.

Directories

C.

Folders

D.

Links

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Question # 21

Both a sharing rule and an account team give Jose access to the Dixon Chemical account The sharing rule gives him read access, and the account team gives him read/write access. Will Jose be able to edit the Dixon Chemical account.

A, Yes

C, No

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Question # 22

When configuring Customizable Forecasting, you can set which of t he following Fore cast Dates for determining which opportunities con tribute to the forecast?

A.

Opportunity Close Date Only

B.

Product D ate Only

C.

Schedule Date Only

D.

Commit Date

E.

Opportunity Close Date, Product Date, Schedule Date

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Question # 23

What is a benefit of creating a custom app for users?

A.

Provide users with a place to share and install apps.

B.

Allow users to manage custom objects and tab.

C.

Gives users access to the tabs and records they need.

D.

Differentiates standard and custom objects for users

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Question # 24

Which statement is FALSE regarding Visual force?

A.

It allows developers to replace the standard page layouts within the Sales force use r interface with completely customer pages.

B.

It uses Apex for advanced business logic.

C.

It is available to users of all editions.

D.

It is available to users of Enterprise. Unlimited, and Developer Edition s Only.

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Question # 25

When requesting a log analysis for Sales force's information Security department, an administrator will NOT get it.

A.

An encrypted version of the log file.

B.

the User ID of the person being investigated,

C.

coaching on how to create the actual view of information

D.

the password to decrypt the log file in the same document as the log file.

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Question # 26

What are the system prerequisites for Territory Management?

Select all that apply:

A.

Customizable Forecasting

Enabled

B.

Sales Teams Set up

C.

Marketing Users enabled

D.

Sandbox enabled

E, None of the above

E.

All of the above

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Question # 27

What can the Schema Extract Tool provide the administrator prior to loading data into Sales force?

Select all that apply:

A.

All fields on a given object

B.

Field data types

C.

Location of data on the storage pod

D.

Determine order of data load

E.

Number of records containing data per field

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Question # 28

How does an administrator create an opportunity business process that by passes a sales representative's immediate manager and go es directly to the CEO for approval when a deal is worth more than 1 Million dollars?

A.

Create a workflow rule with a field update that sets the sales representative's immediate manager to be the CEO if the deal is larger than 1 million dollars.

B.

Create an approval process that skips to the CEO approval step if the deal is > $1 million C)

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Question # 29

Introducing duplicate account records can be hard to control in a private sharing model. The Account Owner Report can be used to vie w a list of account records in such a sharing model. What is required to run this report?

A.

An administrator enabling this feature in the application

B.

Enabling "Modify All Data" permissions on the user profile

C.

A user to be above an account owner in the role hierarchy

D.

A sharing rule whereby all accounts owned by the entire organ

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Question # 30

Is it possible to add actions to existing steps within an activated approval process?

A.

No

B.

Yes

C.

Only when it is a time-dependent action

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Question # 31

An administrator would like to compare a field or expression to a list of static values. Which of the following functions should be used?

A.

ISNUMBER

B.

CONTAINS

C.

TRIM

D.

VALUE

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Question # 32

What feature is NOT customizable under the Setup/Develop menu?

A.

Pages

B.

Components

C.

Apps

D.

Apex Classes

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Question # 33

Referring to other formulas may reduce the 1300 character limit, but it is possible to continue chaining multiple formula fields together indefinitely.

A.

True

B.

False

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Question # 34

Describe how administrators can examine what configuration changes have been made:

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Question # 35

Validation rules are executed for fields that arc stored in the object but not part of the displayed page layout.

A.

True

B.

False

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Question # 36

Which statement is TRUE regarding the order by which Workflow Rules and actions are executed?

Choose 3 Answers

A.

Unlike assignment rules, there is no set order in which workflow rules may be triggered

B.

A user cannot use the system log to track and troubleshoot the execution of workflow triggers.

C.

Workflow actions execute i n the following order: field update, task, emails, outbound messaging.

D.

Multiple workflow rules are executed upon save resulting in any combination of different actions

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Question # 37

When are Big Deal Alerts triggered?

A.

Upon the close data of the opportunity

B.

Upon the receipt of an opportunity update reminder

C.

Upon the Amount and Probability field thresholds being achieved

D.

Upon the time- based escalation of an opportunity approval process

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Question # 38

When would you use APEX?

Choose 2 answers.

A.

When you need t o process one record at a time

B.

If you want to attach business logic to a data event

C.

Use classes when coding APEX that will be used by other developers

D.

When you can use a custom formula field

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Question # 39

What should never be done when creating a profile with restricted login settings?

A.

Assign the administrator to this new profile.

B.

Use the Data Loader to update user records to this new profile.

C.

Use t he Data Loader to update user records to their original profiles.

D.

Set the login hours of the new profile to prevent logins to the system.

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Question # 40

From which location can an administrator author APEX?

Choose 3 answers.

A.

Sandbox org

B.

Productions org

C.

Profile user interface

D.

Force.com IDE

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Question # 41

Which of the following will make it easier for users to reach merge tools?

A.

Build a custom bottom/link to the merge wizard

B.

Merge using the KxcelConnector

C.

Be granted delete rights to merge leads

D.

All of the above

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Question # 42

What is the best way to transfer configurations from Sandbox to Production?

A.

Import Wizard

B.

Metadata API

C.

Change Sets

D.

Data loader

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Question # 43

You can use the Data Loader to extract attachments.

A.

True

B.

False

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Question # 44

Universal Containers require an approval process on Campaigns where campaigns required approving by Area managers. Once the Campaign submitted for approval which of the following is true?

A.

User can update actual cost in campaign after it is submitted for approval.

B.

User can add campaign members after submitted for approval.

C.

Record is lock for editing and none of above option a and b are possible.

D.

None of above.

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Question # 45

Suri has the "read" permission for the case object on her profile. A criteria-based sharing rule gives her read/write access to product support cases. Will Suri be able to edit.

A.

Yes

B.

No

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Question # 46

What is true about Territory Assignment Rule?

Choose 2

A.

Rules Run when an Account updated or created via Connect offline

B.

Rule s Run If an account created by Sales force Mobile

C.

Rules Run when duplicate accounts merged.

D.

Rules Run when products updated in Opportunity.

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Question # 47

Which element would you use to determine if the customer is interested in a product or shipping promotion.

A.

Step

B.

Decision

C.

Assignment

D.

Screen

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Question # 48

An administrator has created a time-based workflow that escalates a Lead record 10 days after it has been created if no updates have occurred. What is the best way for the developer to test that the new time based workflow rule is functioning?

A.

Create a new lead record: view the outbound messages queue

B.

Setup the developer for time-based workflow queue; create a new lead record; view the time-based workflow queue

C.

Create a new lead record; view the time

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Question # 49

What are included in Force.com platform?

Choose 3

A.

Ideas

B.

App exchange

C.

Ul

D.

Global Trusted infrastructure

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Question # 50

How many characters a formula field can support (including spaces, return characters, and comments)?

A.

200

B.

300

C.

1900

D.

3900

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Question # 51

System admin wants to ensure that any user should not be able to edit the Account of other User.

A.

Remove Edit permission from profile

B.

Set OWD for account as private

C.

Set OWD for account as public read

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Question # 52

A Sales force object can exist independent of an application.

A.

True

B.

False

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Question # 53

Which of the following are best practices towards enhancing productivity?

Select all that apply:

A.

Minimize clicks

B.

Inline editing

C.

Tagging

D.

Shortcuts

E.

Roll-up summaries

F.

Cross object formulas

G.

Hotkeys

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Question # 54

Which App Exchange partners allows you to easily web-enable any object without needing to use the API to develop custom web integrations?

Select all that apply:

A.

Model Metrics wcb2anything

B.

Veer West form Assembly

C.

Click tools

D.

Vertical Response

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Question # 55

What type of report drives the User Login dashboard component?

A.

Chatter adoption

B.

User profile report

C.

Admin Login report

D.

This component does not exist for security purposes

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Question # 56

What are some of the criteria you can use to identify duplicate records?

Select all that apply:

A.

Account Numbers

B.

Descriptions

C.

IDs

D.

Phone numbers

E.

SIC Codes

F.

Addresses

G.

Email Addresses

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