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C_C4H630_21 Questions and Answers

Question # 6

What destination source mechanisms are supported by SAP Customer Data Platform to call external REST APIs? Note: There are 2 correct answers to this question.

A.

Web client application

B.

Connector Studio

C.

Generic Webservice Provider

D.

Server API integrations

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Question # 7

In the customer search dashboard in the SAP Customer Data Platform console, you see a customer profile name showing as UNKNOWN. What does this indicate?

A.

The customer profile name is only visible in the Unified Customer Profile view.

B.

The customer profile name is generated from the identifier cookie ID.

C.

The customer profile is missing first and last name.r

D.

The customer profile does not have CIAM ID maintained.

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Question # 8

Why does SAP Customer Data Platform provide two views of the customer?

A.

To provide the right profile for every customer experience use-case

B.

To provide customer activities in one view and profile data in another

C.

To provide one unified customer profile with two different processing purposes

D.

To provide one profile for marketing and another for personalization

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Question # 9

Which of the following flow controls are supported in CX flows? Note: There are 2 correct answers to this question.

A.

Notify

B.

Wait until duration

C.

Join

D.

Split

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Question # 10

What kinds of indicators can you create in SAP Customer Data Platform? Note: There are 3 correct answers to this question.

A.

Segmented

B.

Activity

C.

Predictive

D.

Calculated

E.

Profile

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Question # 11

What are some valid use cases for audience activation? Note: There are 3 correct answers to this question.

A.

Import customer contacts from CRM systems.

B.

Run targeted email campaigns based on customer activities and preferences.

C.

Update customer loyalty level in a loyalty system.

D.

Merge incoming customer data from ERP backend.

E.

Run marketing campaigns on social media platforms.

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Question # 12

What are the three core pillars of SAP Customer Data Platform? Note: There are 3 correct answers to this question.

A.

Unify

B.

Activate

C.

Optimize

D.

Modulate

E.

Respect

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