C_C4H62_2408 Questions and Answers

To mark an account as successfully transferred in SAP Customer Data Cloud after updating an external database, you need to update the account's status using theaccounts.setAccountInfoAPI. This API allows you to modify account attributes, such as marking the account as transferred.

Option A:accounts.setSchemais used to define or modify the schema of account objects, not to update individual account data.

Option B & C:accounts.webhooks.setis not a valid API endpoint in SAP Customer Data Cloud.

Option D:accounts.setAccountInfois the correct API to use, as it allows you to update account attributes using the UID from the notification and a valid bearer token for authentication.

SAP Customer Data Cloud References:

API Reference - accounts.setAccountInfo.

Webhooks Integration Guide.

The accounts database in SAP Customer Data Cloud is segmented into the following components:

A. Profile Data: Contains user profile information, such as name, email, and social identities.

Custom Data: Stores additional custom attributes defined by the organization.

System Data: Includes system-managed fields, such as timestamps and internal identifiers.

The other options are incorrect:

B. Profile Data, Preferences, Data Store: Preferences and Data Store are not segments of the accounts database.

C. Identities, Custom Data, Data Store: Identities are part of the Profile Data segment, not a separate segment.

D. Registration Data, Preferences, System Data: Registration Data and Preferences are not valid segments of the accounts database.

SAP Customer Data Cloud References:

Accounts Database Segments.

Data Store Overview.

To perform JSON Web Token (JWT) validation, the following data components are required:

A. Signature: The signature is used to verify the authenticity and integrity of the JWT. It ensures that the token has not been tampered with.

B. Header: The header contains metadata about the token, such as the signing algorithm used.

E. Payload: The payload contains the claims (e.g., user information, expiration time) that are being validated.

The other options are incorrect:

C. LoginId: WhileLoginIdmay be part of the payload, it is not a standalone component required for JWT validation.

D. signatureKey: ThesignatureKeyis not a standard component of JWT validation. Instead, the public key or secret used to verify the signature is required.

SAP Customer Data Cloud References:

JWT Validation Overview.

JWT Structure and Components.

If CSV translation files have been uploaded but the screen-sets are not displaying the correct translations, you can fix this issue by specifying the user's locale using theprofile.localeparameter in theaccounts.showScreenSetAPI call. This ensures that the correct language translations are applied based on the user's profile.

Option A: Incorrect. ThecustomLangparameter is not a valid configuration option in the Web SDK for applying translations.

Option B: Incorrect. Browser-provided automatic translations are unrelated to SAP Customer Data Cloud's localization settings and should not be relied upon.

Option C: Correct. Theprofile.localeparameter in theaccounts.showScreenSetcall explicitly sets the language for the screen-set based on the user's profile.

Option D: Incorrect. Thelangparameter in Web SDK configuration is not used to apply translations dynamically during runtime.

References:

SAP Customer Data Cloud - Localization

accounts.showScreenSet API Documentation

The registration completion screen is displayed after a successful login when additional information or actions are required to complete the user's profile. The most common cause of this behavior is:

A: If the user has not accepted a mandatory consent (e.g., terms of service or privacy policy), the system will prompt them to do so via the registration completion screen.

The other options are incorrect:

B: A new subscription without a value would not trigger the registration completion screen unless it is mandatory.

C: Two-factor authentication being enabled would not directly trigger the registration completion screen.

D: A new schema field without a value would only trigger the screen if the field is marked as mandatory.

SAP Customer Data Cloud References:

Registration Completion Scenarios.

Mandatory Consents.

To overcome browsers that block third-party cookies and enableSingle Sign-On (SSO)across domains, the best practice is to use acentralized hosted loginpage. This approach avoids reliance on third-party cookies by centralizing the authentication process on a single domain.

Option A: Incorrect. Using a site group and enabling SSO may still rely on third-party cookies, which modern browsers increasingly block.

Option B: Incorrect. An SSO segment is a grouping mechanism for sites but does not address the issue of third-party cookie blocking.

Option C: Incorrect. Using a hosted page for the parent site does not fully resolve the cross-domain SSO challenge caused by third-party cookie restrictions.

Option D: Correct. Acentralized hosted loginpage ensures that authentication occurs on a single domain, avoiding the need for third-party cookies and enabling seamless SSO across domains.

References:

SAP Customer Data Cloud - Centralized Hosted Login

Cross-Domain SSO Best Practices

Once the Web SDK has loaded, the best way to execute additional code is by using theonGigyaServiceReadyfunction. This ensures that your code runs only after the Gigya service is fully initialized and ready to be used.

Option A: Incorrect. The<head>tag is used for loading scripts and stylesheets, not for executing code after the SDK loads.

Option B: Correct. TheonGigyaServiceReadyfunction is specifically designed to execute code after the Gigya Web SDK has fully loaded and is ready for use.

Option C: Incorrect.accounts.addEventHandlersis used to handle events like login or registration, not to execute code after the SDK loads.

Option D: Incorrect. The JavaScriptonLoadevent applies to the entire page or specific elements, not specifically to the Gigya Web SDK.

References:

SAP Customer Data Cloud - Web SDK Initialization

onGigyaServiceReady Documentation

When editing a dataflow in SAP Customer Data Cloud, you can perform several actions to manipulate and manage data. The correct options are:

Option A: Correct. Thedatasource.lookupcomponent allows you to check if a record exists in the site by querying the database or other data sources. This is useful for conditional logic in your dataflow.

Option B: Incorrect. Adding a component to start the schedule of the dataflow is not a valid action within the dataflow editor. Scheduling is configured separately outside the dataflow editor.

Option C: Incorrect. Adding multiple "Next steps" to a single component is not supported in SAP Customer Data Cloud's dataflow editor. Each component can only have one direct "Next step."

Option D: Correct. You can preview the schema of adatasourcecomponent to understand the structure of the data being processed. This helps ensure that the dataflow is correctly configured.

References:

SAP Customer Data Cloud - Dataflows Documentation

Dataflow Components Overview

To connect and route events between an existing site hosted over a URL (using Web SDK) and the Android SDK, you should use theGigyaWebBridge. This component facilitates communication between the web and mobile environments, allowing seamless interaction.

B: TheGigyaWebBridgeis specifically designed to bridge the gap between the Web SDK and the Android SDK, enabling event routing and data sharing.

A:GigyaPluginViewis used for rendering specific plugins within the Android app but does not handle cross-environment communication.

C:GigyaSiteBridgeis not a valid component in the SAP Customer Data Cloud SDK.

D:GigyaWebViewis used for embedding web content within the app but does not provide event routing capabilities.

SAP Customer Data Cloud References:

GigyaWebBridge Documentation.

Integrating Web and Mobile SDKs.

When validating a JSON Web Token (JWT), it is essential to ensure that you are using the correct public key. The best way to do this is to check that thekeyID (kid)of the public key matches thekeyID (kid)specified in the JWT header.

Option A: Incorrect. The public key hash and the signature hash of the JWT are not directly compared. Instead, the public key is used to verify the JWT's signature.

Option B: Incorrect. The expiration time of the JWT is validated separately and does not determine which public key to use.

Option C: Incorrect. While the issuer (iss) claim in the JWT header identifies the entity that issued the token, it does not specify which public key to use for validation.

Option D: Correct. ThekeyID (kid)in the JWT header identifies the specific public key that should be used to validate the token. Matching thekidensures the correct public key is used.

References:

JSON Web Token (JWT) RFC 7519

SAP Customer Data Cloud - JWT Validation

In SAP Customer Data Cloud, JavaScript parameter events are used to handle specific user interactions or system events. The valid event among the options is:

C:onConnectionAddedis a valid JavaScript event triggered when a new social or external connection is added to a user's account.

The other options are incorrect:

A:onLogoutis not a valid JavaScript parameter event in SAP Customer Data Cloud.

B:onLoginis not a valid JavaScript parameter event in SAP Customer Data Cloud.

D:onSubmitis not a valid JavaScript parameter event in SAP Customer Data Cloud.

SAP Customer Data Cloud References:

JavaScript Events Reference.

onConnectionAdded Event.

In SAP Customer Data Cloud, the valid JavaScript parameter event among the options is:

C. onConnectionAdded: This event is triggered when a new social or external connection is added to a user's account. It is commonly used to handle scenarios where users link additional identities (e.g., social accounts) to their existing account.

The other options are incorrect:

A. onLogout: This is not a valid JavaScript parameter event in SAP Customer Data Cloud.

B. onLogin: This is not a valid JavaScript parameter event in SAP Customer Data Cloud.

D. onSubmit: This is not a valid JavaScript parameter event in SAP Customer Data Cloud.

SAP Customer Data Cloud References:

JavaScript Events Reference.

onConnectionAdded Event.

To performsignature validationand verify the authenticity of an API request in SAP Customer Data Cloud, the following data is required:

Option A: Correct. TheUIDSignatureis a cryptographic signature generated using the user's unique identifier (UID) and a secret key. It ensures the integrity and authenticity of the UID.

Option B: Correct. TheUID(unique identifier) is the user's unique ID in the system. It is used as part of the signature validation process to ensure the request corresponds to the correct user.

Option C: Incorrect. TheuserKeyis not directly involved in signature validation. It is typically used for API key-based authentication.

Option D: Incorrect. TheLoginID(e.g., email or username) is not required for signature validation. It is used for identifying users during login but is not part of the signature validation process.

Option E: Correct. Thesignature timestampensures that the request is time-bound and prevents replay attacks by verifying that the signature was generated within a valid timeframe.

References:

SAP Customer Data Cloud - Signature Validation

API Request Authentication

The error occurs because thepluginViewIDparameter is missing when calling thegigya.accounts.switchScreenmethod. This parameter specifies the ID of theGigyaPluginViewinstance that renders the screen.

A: Adding thepluginViewIDparameter ensures that the method knows whichGigyaPluginViewinstance to use for displaying the screen.

B: ThecontainerIDparameter is used for specifying the HTML container in web-based implementations, not in mobile apps.

C: ThecIDparameter is not a valid parameter for theswitchScreenmethod.

D: ThedivIDparameter is also irrelevant in mobile app contexts, as it pertains to web-based implementations.

SAP Customer Data Cloud References:

GigyaPluginView Documentation.

Switching Screens in Mobile Apps.

To achieve and maintain clean core data quality in an SAP S/4HANA Cloud greenfield project, focus on the following aspects:

A. Timeliness: Ensures that data is up-to-date and reflects the current state of the business. Outdated data can lead to incorrect decisions.

C. Accuracy: Ensures that data is correct and free from errors. Inaccurate data can compromise business processes and reporting.

The other options are incorrect:

B. Stability: While stability is important for system performance, it is not directly related to data quality.

D. Efficiency: Efficiency pertains to process optimization and resource utilization, not data quality.

SAP S/4HANA Cloud References:

Data Quality Management in SAP S/4HANA Cloud.

Clean Core Principles.

To fetch a preference object from a customer in SAP Customer Data Cloud, you should use theaccounts.getPoliciesAPI. This API retrieves the consent and preference policies associated with a user, including their preferences and consent status.

Option A: Correct. Theaccounts.getPoliciesAPI is specifically designed to retrieve user preferences and consent policies.

Option B: Incorrect. Theaccounts.getSchemaAPI retrieves the data schema of the account but does not provide information about preferences or consent.

Option C: Incorrect. Theaccounts.getAccountInfoAPI retrieves general account information but does not include detailed consent or preference data.

Option D: Incorrect. Theaccounts.getConsentStatementsAPI retrieves the list of available consent statements but does not fetch the specific preferences of a user.

References:

SAP Customer Data Cloud - Consent Management

accounts.getPolicies API Documentation

To check the session status in theiOS Swift SDK, you should use thegigya.isSessionAlive()method. This method determines whether the current session is active and valid.

Option A: Correct. Thegigya.isSessionAlive()method checks if the session is still valid by verifying the session token and its expiration time.

Option B: Incorrect. Thegigya.isLoggedIn()method checks if the user is logged in but does not verify the session's validity.

Option C: Incorrect.gigya.sessionExpirationTimestampprovides the timestamp of when the session expires but does not actively check the session status.

Option D: Incorrect.gigya.sharedInstance().sessionExpirationTimestampis similar to Option C and only provides the expiration timestamp without verifying the session.

References:

SAP Customer Data Cloud - iOS SDK

Session Management in iOS SDK

In a JSON Web Token (JWT), thesub(subject) claim represents the unique identifier of the user. It is a standard claim defined in the JWT specification (RFC 7519) and is used to identify the principal (user) that is the subject of the token. Thesubclaim is mandatory in many identity protocols, including OpenID Connect (OIDC), where it serves as the UID of the user.

Option A: Incorrect. Thekid(key ID) is used to identify the cryptographic key used to sign the token, not the user.

Option B: Incorrect. Theidclaim is not a standard JWT claim and is not used to represent the UID of the user.

Option C: Incorrect. TheuserKeyis not a standard JWT claim and does not represent the UID of the user.

Option D: Correct. Thesubclaim is the standard attribute in a JWT that represents the UID of the user.

References:

JSON Web Token (JWT) RFC 7519

OpenID Connect Core Specification

To successfully export subscription data using theaccounts.searchAPI, you must query the correct table. ThesubscriptionAccountstable contains subscription-related data for users.

Option A: Incorrect.SELECT FROM subscriptionsis invalid because thesubscriptionstable does not exist in the context of theaccounts.searchAPI.

Option B: Correct.SELECT * FROM subscriptionAccountsqueries thesubscriptionAccountstable, which stores subscription data for users.

Option C: Incorrect.SELECT * FROM lite Accountsis invalid syntax and does not target the correct table for subscription data.

Option D: Incorrect.SELECT FROM emailAccountsis invalid because theemailAccountstable does not exist in the context of theaccounts.searchAPI.

References:

SAP Customer Data Cloud - accounts.search API

Subscription Data Export

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