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C_C4H41_2405 Questions and Answers

Question # 6

For which of the following business requirements would you use the Personalization feature? Note: There are 2 correct answers to this question

A.

A sales manager wants different screen layouts assigned to two different business roles

B.

A service manager wants to arrange his ticket queue with Assigned To as the first column

C.

An administrator wants to change a standard field label to a new value.

D.

A sales representative wants to modify the screen layout.

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Question # 7

How do you mass upload routing rules for visits? Note: There are 2 correct answers to this question.

A.

Use asynchronous Web services

B.

Use an OData service

C.

Use scoping.

D.

Upload an Excel file manually.

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Question # 8

Which activities can you perform when you create a new territory hierarchy? Note: There are 2 correct answers to this question.

A.

Assign business documents to a territory

B.

Upload a territory team

C.

Assign multiple owners to a territory

D.

Assign an employee responsible for a territory

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Question # 9

Your customer assigns a person responsible for checking every SAP Sales Cloud upgrade. Upgrade notifications need to be sent via e-mail to this person. Which of the following steps do you perform in SAP Sales Cloud to configure this? Note: There are 2 correct answers to this question.

A.

In the Service Control Center, set the contact type to IT Contact

B.

In the Service Control Center, create a new contact in the Maintenance Schedule List view

C.

Assign the contact to a business role with Administrator permissions

D.

In the Service Control Center, create a new contact in the Contact Details view

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Question # 10

You need to enable offline pricing for an SAP Sales Cloud standalone solution. What do you need to replicate?

A.

Condition table specific to a sales office

B.

Billing information specific to a sales office

C.

Access sequence specific to a sales office

D.

Customer price conditions specific to a sales office

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Question # 11

Which assignment options are available when creating a new base price list? Note: There are 2 correct answers to this question

A.

Discounts

B.

Sales team

C.

Validity

D.

Scales

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Question # 12

For which of the following options can you apply workflow rules? Note: There are 2 correct answers to this question

A.

Define conditions for the Field Update action

B.

Define and activate custom fields

C.

Define an action response template

D.

Send e-mail notifications.

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Question # 13

Which feature allows you to get a PDF overview of customer data from SAP S/4HANA without the need for a VPN connection?

A.

Customer Factsheet

B.

Customer Cockpit

C.

Buying Center

D.

Account Summary

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Question # 14

What process steps are required when defining a new workflow rule? Note: There are 3 correct answers to this question

A.

Define action.

B.

Select timing.

C.

Select one business object

D.

Define approvers

E.

Select up to three business objects

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Question # 15

Which of the following are key features for sales contracts? Note: There are 2 correct answers to this question

A.

SAP ERP external pricing scenarios

B.

SAP Condition Contract Management integration

C.

Contract renewal workflow notifications

D.

Auto-generated weekly contract renewal reports

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Question # 16

You need to migrate data from an external system to SAP Sales Cloud.

Which activities must you perform when using the Data Workbench for the initial load?

Note: There are 2 correct answers to this question.

A.

Align data fields with input fields

B.

Activate the data migration functionality in scoping

C.

Import data from the template file

D.

Request a new test tenant

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Question # 17

What account attributes can be used to define rules and calculate territory assignment on an account? Note: There are 2 correct answers to this question

A.

ERP Sales Area

B.

Competitors

C.

ABC Classification

D.

Product

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Question # 18

What are some of the key capabilities of the workflow functionality? Note: There are 3 correct answers to this question.

A.

Track bounced e-mails

B.

Track approvals

C.

Automate pricing

D.

Automate e-mails

E.

Automate field updates

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Question # 19

You need to perform data migration in SAP Sales Cloud.In which scenarios would you opt for tool-based migration instead of manual migration? Note: There are 2 correct answers to this question.

A.

When you are working with unstructured data

B.

When there is NO migration template available for a specific object

C.

When you need to perform multiple data loads to different systems

D.

When you need to migrate data over a weekend

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Question # 20

Which of the following are social channels that can be utilized in SAP Sales Cloud? Note: There are 3 correct answers to this question.

A.

TikTok

B.

Instagram

C.

Linkedin

D.

WeChat

E.

YouTube

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Question # 21

When you view a product master, which organizational elements represent a distribution chain? Note: There are 2 correct answers to this question

A.

Installed base

B.

Distribution channel

C.

Sales unit

D.

Sales organization

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Question # 22

Where can you activate buying center relationships in SAP Sales Cloud?

A.

Scoping

B.

Extensibility

C.

Personalization

D.

Fine-tuning

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Question # 23

During sales order sim-ulation, what are the possible pricing statuses that can be returned? Note: There are 2 correct answers to this question.

A.

Calculated successfully

B.

Calculation rejected

C.

Calculation simulated

D.

Not calculated

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Question # 24

Which of the following elements can you define during fine-tuning? Note: There are 2 correct answers to this question.

A.

Account hierarchies

B.

Sales territories

C.

Sales Assistant

D.

Workflow rules

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