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C_C4H225_12 Questions and Answers

Question # 6

The image below shows the summary page of your mobile app tutorial program. What do the "583 Messages" represent? Note: There are 2 correct Answer: to this question.

A.

It is the number of mobile push messages.

B.

It is the number of all messages in the Interactions program, regardless of the channel.

C.

It is the number of times the program was started and executed.

D.

It is the number of mobile in-app messages.

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Question # 7

You have 1500 contacts and have manually uploaded 100 additional new contacts, but the number of available (opted-in) new contacts on the Database Growth widget still shows 1500 contacts.

You checked that the email address fields are filled and the email addresses are valid. What could be reasons why the additional new contacts are not showing? Note: There are 2 correct Answer: to this question.

A.

The opt-in field was not set to TRUE.

B.

The Database Growth widget only shows auto-imported contacts.

C.

The update takes at least 24 hours to show in the widget.

D.

Too many new contacts were uploaded at the same time.

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Question # 8

Which file formats are supported for integrating flexible product data? Note: There are 2 correct Answer: to this question.

A.

Extensible Markup Language (XML)

B.

Microsoft Excel file (XLS)

C.

Comma-separated values (CSV)

D.

Text (TXT)

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Question # 9

When the frequency cap is activated, which email types count toward the cap?

A.

All email opened will add to the frequency count for each contact.

B.

All email types will add to the frequency count for each contact.

C.

All email types except transactional will add to the frequency count for each contact.

D.

Event-triggered (transactional) will add to the frequency count for each contact.

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Question # 10

You are using a general registration form on your website. You want to know how many new subscribers complete the form each day. Where can you find this information?

A.

Smart Insight Data Quality

B.

Top Performing Program widget

C.

Registrations > Per Contacts Source

D.

Database Growth widget

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Question # 11

What does the CRM Ads - Remove from Audience node do in the Automation Center?

A.

It finishes the program early.

B.

It removes any contacts with invalid email addresses from the program.

C.

It adds contacts to another program.

D.

It removes the contact from the audience so that they don’t see the campaigns.

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Question # 12

You want to update your contact database. Which of the following options are recommended when it comes to uniquely identifying contacts? Note: There are 3 correct Answer: to this question.

A.

Use date of birth.

B.

Use email address.

C.

Use first name and last name.

D.

Use an external ID.

E.

Use an SAP Emarsys Customer Engagement internal ID.

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