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PEGAPCSA87V1 Questions and Answers

Question # 6

An organization has two lines of business: selling books for children and reselling college textbooks. The division selling books for children can use the same basic user interface (Ul) as the division reselling textbooks with the exception of the payment methods. How do you apply the Situational Layer CakeTM in this scenario ?

A.

Place the Ul rules in the base layer, and create a new layer for the payment rules for both lines of business.

B.

Place the Ul rules and generic payment method rules in the base layer, and create a new layer for the division-specific payment rules.

C.

Place the Ul rules in the base layer, and create a parallel base layer for the payments rules.

D.

Place the Ul rules in the base layer, and create a new layer for the payment rule for each division.

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Question # 7

An application allows consultants to enter hours worked on a project on a weekly basis.

Consultant hours need approval by the manager and the project supervisor. The approvals can

occur in any order

Which approval configuration meets this requirement?

A.

Configure a parallel process for each of the required approvals

B.

Add the manager approval to an alternate stage in the case life cycle

C.

Add an optional action for each approval in the appropriate stage

D.

Configure a single cascading approval based on an authority matrix

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Question # 8

Which two configurations do you use to validate the minimum age of a new potential customer in the Collect Account lnformation assignment step? (Choose Two)

A.

Create and Edit Validate rule to check the customer age.

B.

Reference the Edit Validate rule on the Collect Account lnformation flow action.

C.

Reference the Validate rule on the Collect Account lnformation flow action.

D.

Reference the Validate rule on the Collect Account lnformation assignment.

E.

Reference the Edit validate rule on the Collect Account lnformation assignment.

F.

Create a Validate rule to check the customer age.

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Question # 9

A stakeholder prefers to group a set of existing actions into a multistep form. Which work item do you create in Agile workbench to address this change request?

A.

Bug

B.

Feedback

C.

Status

D.

User Story

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Question # 10

Before development, your team creates a spreadsheet with work items to populate the backlog. All work items that describe business requirements are prioritized as Must have. You also create work items to address:

♦ A future enhancement request to group a set of existing steps into a multistep form

♦ A drop-down list that is missing one of the required options — This work item is in progress because the missing option prevents work from being done

How do you populate the backlog directly from the spreadsheet?

A.

Create bugs

B.

Create feedback

C.

Import stories

D.

Create stories

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Question # 11

A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and World Status. You must sort the cases so the case with the most recent create date appears at the top of the list and descends in order.

How do you design the report definition to support this requirement?

A.

Select Lowest to Highest sort type for Create Date.

B.

Add a filter condition where Create Date is greater than the current date.

C.

Select Highest to Lowest sort type for Create Date.

D.

Make the Create Date the first column in the report.

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Question # 12

You are configuring an application to process travel reservations. The reservation case creates childcases for each booking component: flight, hotel stay, and vehicle rental.How do you update the total cost of the reservation as users update each child case?

A.

Define a case calculation to update the reservation total with the total of each child case.

B.

Configure the Create Case shape to propagate the total cost from each child case to there servation. Create a declare expression to update the reservation total when the cost of each component changes.

C.

Add the Update Case shape to the Reservation case type to capture changes to each component cost.

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Question # 13

A requirement states: The tax identification number must contain 10 digits. How do you configure the field to support this requirement?

A.

Set the minimum and maximum values to "10" in a text field

B.

Use an edit validate rule that validates the tax identification number pattern.

C.

Use a decimal property type and make the field required.

D.

Configure a validate rule to test the tax identification number pattern.

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Question # 14

A disrupted transaction case records account information using a page property. Account information is recorded at the time the case is created and does not update when the case is further processed. Account information is stored in an external system and accessed by a data page.

How do you configure the account information page?

A.

Select refer to a data page on the page property

B.

Configure the page property to refer to a keyed data page

C.

Define a reference property that refers to the data page

D.

Select copy from a data page on the page property

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Question # 15

You are building a form that contains a list of courses. Users will select the courses in which they want to enroll. Which two tasks must take place in Designer Studio? (Choose Two)

A.

Enable section editing and configure the selection check box by removing the caption.

B.

Create a field group list property and make the property a data reference.

C.

Configure the view in Run mode and change the order of the columns in the view.

D.

Edit the field group list property and set data access to copy data from a data page.

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Question # 16

In processing a parent case P-l, two child cases C-l and C-2 are created. Which of the following statements is correct about the processing of P-l, C-l, and C-2?

A.

P-l must be resolved before either C-l or C-2 can be resolved.

B.

Either C-l or C-2 must be resolved before P-l can be resolved.

C.

C-l must be resolved before C-2 can be resolved.

D.

Both C-l and C-2 must be resolved before P-l can be resolved.

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Question # 17

While testing a form, you need to verify the contents of a data page in memory. Which tool do you use to view the current contents of the data page?

A.

The Clipboard tool

B.

Case Designer

C.

The Data Explorer

D.

Live UI

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Question # 18

You are testing an airline reservation case type that does not yet have a UI configured. You need to verify that changing the Purchase Insurance field in the Clipboard updates the TotalCost field.

In which category of the Clipboard tools would you expect to find the PurchaseInsurance field?

A.

Linked Property Pages

B.

User Pages

C.

Data Pages

D.

System Pages

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Question # 19

Which two statements demonstrate the role of a report? (Choose Two)

A.

Reports are used to assess process performance.

B.

Reports are used to update data in a database.

C.

Reports are used to select items from a list while working in an assignment.

D.

Reports are used to source a list of selectable items while working in an assignment

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Question # 20

A developer discovers that a calculated property value is returning an unexpected result.

Which two features of the Trace tool allow you to diagnose the problem without affecting application performed? (Choose Two.)

A.

Breakpoints

B.

The Event monitor

C.

The Watch function

D.

The Clipboard tool

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Question # 21

Which use case describes the function of the Estimator tool?

A.

A tester needs to know how many versions of an application they test for MPL2.

B.

A business architect needs to know when to prioritize a specific customer Microjourney for development.

C.

A product owner needs to know how many user stories to create in Agile Workbench for MLP 1.

D.

A stakeholder needs to know how much time and effort is needed to build MLP2.

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Question # 22

An airline has the following requirement:

A passenger requiring a service animal must document the type of animal, the size of the animal, and any relevant medical information the crew may need during the flight. The application prompts the passenger for this information when the passenger declares travel with a service animal.

Which case life cycle configuration meets this requirement?

A.

Add a process to the case life cycle for service animal accommodation and apply a condition to determine when to, run the process.

B.

Apply an optional action to the appropriate stage to allow the passenger to provide the information as needed.

C.

Configure a stage in the case life cycle for service animal accommodation and apply a stage validation condition.

D.

Create a child case for service animal accommodation to automatically resolve unless the passenger requires the accommodation.

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Question # 23

An accident claim case creates a vehicle claim case for each vehicle involved in an accident. Which two configurations prevent the accident claim case from resolving before all vehicle claims are resolved? (Choose Two)

A.

Add each vehicle claim as a child case of the accident claim.

B.

Add a manual approval step to the accident claim case.

C.

Add an optional process to pause the accident case until the vehicle claims are paid.

D.

Add a wait step to the accident claim case to wait until ail vehicle claims have a status of Resolved.

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Question # 24

Identify the two requirements that are satisfied by using a data transform. (Choose two.)

A.

Display the same data on multiple user views.

B.

Convert integer data to text data.

C.

Copy an existing order to a new case.

D.

Validate the format of a property value.

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Question # 25

An insurance claim case type is defined as follows: lf the Review claim step is configured to set

the status to Pending-Investigation, when is the status of the case set to Pending-Investigation?

A.

When Investigate claim step completes

B.

When the Process claim stage starts

C.

When the Review claim step completes

D.

When the Review claim step starts

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Question # 26

In an application for configuring hardware equipment for new employees, the manager

chooses a laptop model from a drop-down list. The list of available laptop models is maintained in an external system and may change over time. Which of the following do you use as the data source for this drop-down list ?

A.

A data page

B.

A local list

C.

A data table

D.

A data transform

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Question # 27

Select each Application Design Requirement on the left and drag it to the appropriate Design Approach on the right

Application design requirement

1. Display only relevant fields for a given task

2. Help the user perform an expected task

3. Record the justification for an action taken on case

4. Alert the user of a pending assignment

A.

Assignment Instruction

B.

Intent Driver Ul

C.

Assignment Notification

D.

Audit Note

• 1-b,2-a,3-d,4-c

• 1-a,2-b,3-d,4-c

• 1-b,2-c,3-d,4-a

• 1-c,2-d,3-b,4-a

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Question # 28

Select each scenario on the left and drag it to the corresponding attack method.

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Question # 29

Apartment tenants submit maintenance requests that specify their name, address, request type, and description of the request. Tenants may submit multiple maintenance requests for different request types. The company wants to identify duplicate maintenance requests from the same address.

Which two configurations, when used together on the Search duplicate cases step, achieve this goal? (Choose Two)

A.

Configure the request type as a weighted condition.

B.

Configure the tenant name as a basic condition.

C.

Configure the apartment address as a basic condition.

D.

Configure the apartment address as a weighted condition.

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Question # 30

To qualify for an instant loan, an applicant must earn a monthly income of at least GBP2000 and cannot exceed GBP20000 in total liability. How do you enforce these restrictions when requesting an instant loan?

A.

Use a Validate rule to call two Edit validate rules: one for income and one for liability.

B.

Use two Edit Validate rules: one for income and one for liability.

C.

Use a single Validate rule with two conditions: one for income and one for liability.

D.

Use Ul controls to validate the entries in the income and liability fields.

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Question # 31

Select the three benefits of using Direct Capture of Objectives (DCO). (Choose Three)

A.

Generate the latest code from business-friendly metaphors.

B.

Empower project participants to review development progress.

C.

Facilitate collaboration between business and IT around working models.

D.

Automate custom business processes.

E.

Enter and store business requirements in the application.

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Question # 32

A developer is attempting to reference a validate rule called ValidateCustomer from a flow action applied to a case type class called ACME-IT-Work-Ticket. The case type class directly inherits from the Work- class. The case type class does not contain a ValidateCustomer validate rule.

Place the classes in the order in which Pega searches for the ValidateCusromer validate rule, from first to last.

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Question # 33

During a playback session, a stake holder notices that a drop-down list is missing one of the required options .which work item do you create in agile workbench to address this issue?

A.

Bug

B.

Feedback

C.

user story

D.

status

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Question # 34

A library application used by staff creates a book request case when a member wishes toborrow one or more books. As part of the case process, the application shows the staff a readonly list of outstanding past-due books to remind the member to return late books, select the Data page definition for this use case.

A.

List,Readonly, Thread

B.

Page,Editable,Node

C.

Page,Readonly,Requester

D.

List,Readonly,Requestor

E.

Page,Editable,Requester

F.

List,Readonly,Node

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Question # 35

Which requirement can be implemented through circumstancing?

A.

An application establishes a goal of four hours to adjust claims for platinum customers. For other customers, the application establishes a goal of one business day.

B.

An application sets the default shipping option for orders that exceed USD100 to two-day delivery. Otherwise, the default option is five-day delivery.

C.

An application audits insurance claims that an insurance adjuster values at USD10000 or greater. Otherwise, the claim is approved.

D.

An application routes upgrade requests for US customers to one work queue, and requests for European customers to a different work queue.

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Question # 36

You create an application to track package deliveries. Choose three elements that are essential for this application. (Choose Three)

A.

A delivery cancellation child case

B.

A shipment tracking case type

C.

A set of fields to capture the shipping details

D.

A work party to represent the customer

E.

A user view to enter the shipping details

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Question # 37

Which statement most accurately describes the use of pega mobile preview?

A.

pega mobile preview simulates the application user interface for various mobile devices

B.

pega mobile preview allows you to run a pega application on a mobile device

C.

pega mobile preview simulates user loads to test mobile app performance

D.

pega mobile preview models a typical user interaction to scenario test a mobile app

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Question # 38

Select the corresponding user interface (UI) action set component for each behavior in the Answer area.

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Question # 39

A form listing nearby restaurants has four columns:

Restaurant name

Restaurant location

Thumbnail image of the seating area

Make reservation (check box)

You want to ensure that users have the information they need to make a reservation regardless of screen size. When viewed on a small screen, you do not need to display the images.

What three configuration steps do you take to support this requirement? (Choose Three)

A.

Set the importance of the image column to Secondary.

B.

Set the importance of the Make reservation column to Primary.

C.

Set the importance of the image column to Other.

D.

Set the importance of the Restaurant name and Make reservation columns to Primary.

E.

Set the importance of the Restaurant location and Make reservation columns to Secondary.

F.

Set the importance of the Restaurant name column to Primary.

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Question # 40

In which three situations can you use a data transform? (Choose Three)

A.

To set the destination location as the arrival location

B.

To create a new property after case creation

C.

To set the default arrival date to five days in the future

D.

To copy the first and last name properties into a single property value

E.

To perform an action that allows the user to update a reservation

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Question # 41

Which scenario is a use case for the Wait step?

A.

The customer cannot complete an application for a checking account until a bank representative reviews their credit report.

B.

An agent needs to send a confirmation email to an insured customer after they complete a form.

C.

A payroll user cannot process a salary increase until the department manager approves the increase.

D.

The customer needs to log in to their account before receiving a membership discount on an online purchase.

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Question # 42

You configure a service level to adjust assignment urgency to 100 when the goal interval lapses.

How does assignment urgency impact the deadline and passed deadline intervals?

A.

Urgency value remains at 100, but other service level processing continues.

B.

Urgency value continues to increment as configured.

C.

Service level processing is halted until the assignment is completed.

D.

The user is notified that the maximum urgency has been reached.

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Question # 43

A transaction dispute case type allows customers to dispute a bank card transaction for one of three reasons:

* Stolen card

* Duplicate charge

* Fulfillment error

Most dispute for the stolen cards occur at two vendors. MegaMart and Maxvalu. The fraud analyst requests a report that displays stolen card dispute meeting the following thresholds:

Given the following filter conditions, which logic statement returns the correct subnet of transaction disputes?

A.

F1 AND F2 AND F3 AND F4 AND F5

B.

(F1 AND F3) OR (F3 AND F4) OR F5

C.

((F1 AND F3) OR (F2 AND F4)) AND F5

D.

(F1 AND F3) OR (F2 AND F4) AND F5

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Question # 44

An international online car parts business wants customers to find parts for any vehicle easily. You are asked to implement the following requirement: Customers muse select a make, model, and year to initiate a vehicle-specific search. How do you configure the data storage in the application to implement the requirement?

A.

Configure a data page to store the make, model, and year vehicle data.

B.

Configure a connection to an external system of record that contains the make, model, and year vehicle data.

C.

Configure a static list of the make, model, and year vehicle data.

D.

Configure a local data storage of the make, model, and year vehicle data.

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Question # 45

What is the relationship between pyWorkPage and case data?

A.

pyWorkPage contains only the data entered by users while creating and processing a case.

B.

pyWorkPage contains all the data pages accessed while creating and processing a case.

C.

pyWorkPage contains only the data generated by the system while creating and processing a case.

D.

pyWorkPage contains all the case data generated while creating and processing a case.

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Question # 46

What are the minimum components of a user interface (Ul) action set?

A.

Two actions and one event

B.

One action and one event

C.

One action, one event, and one condition

D.

One action and one condition

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Question # 47

An online retailer creates a case type that processes and manages customer orders. The checkout process has four steps:

1. Review Order: The customer reviews the items in order of add-to-cart selection and can adjust the quantity of each item and delete items to calculate and display the order total.

2. Select Shipping Option: The customer selects a shipping option to determine and display the shipping charge for their order.

3. Enter Delivery Address: The customer enters their delivery address to determine the sales tax, if applicable, and the application displays the calculated sales tax.

4. Enter Payment Information: The customer selects a payment option and confirms the grand total of the order.

For each calculation, identify the appropriate chaining option to maximize the performance.

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Question # 48

An order form provides four options from which customers select one option.

According to best practice, which of the following two UI control types can be used to minimize clutter on the order form? (Choose Two)

A.

Dropdown

B.

Checkbox

C.

Radio buttons

D.

Autocomplete

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Question # 49

Which option follows best practices for naming a ruleset in Pega……

A.

Pega-prod:01-04-01

B.

Grand-Corporation-Human-Resources-Department:01-01-03

C.

Credit Check:03-01-02

D.

Expense:01-02-05

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Question # 50

Which two rules do you localize by using the localization wizard? (Choose Two)

A.

Work Parties

B.

Paragraph

C.

Correspondence Fragment

D.

Field Value

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Question # 51

You want your application to have consistent styling across portals. You want the

backgroundcolor of all buttons in your application to be blue. You want the background color of the buttons to be easily updated in case corporate branding changes. Which attribute do you modify to set the background color?

A.

The application skin

B.

The buttons format

C.

The controls format

D.

The background mixin

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Question # 52

You are configuring an external data source using the Integration Designer. You have the

REST, Dev, Stage, and Prod endpoint URLs, and a name for the data source. What other information do you need to configure the external data source?

A.

The name of the database where the source data is stored

B.

The data views using the external data source

C.

A plan for mapping the data and REST response fields

D.

A backup endpoint URL if the configured URL refuses to connect

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Question # 53

Which requirement is fulfilled by configuration a field value?

A.

Service agents are able to enter feedback in multiple languages.

B.

A global hotel chain application can display current amenties in 23 languages.

C.

Customers can add an unlimited number of items to an online shopping card.

D.

A government official can enter comments that require location.

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Question # 54

A bookseller maintains a database of more than 10,000 book titles. You have been asked to configure a form that a allow users to select a book by title.

How do you configure the form?

A.

Add a drop-down control arid source the data from the property value used in the control.

B.

Add a drop-down control and Source the data using a data page.

C.

Add an autocomplete control and Source the data using a data page.

D.

Add an autocomplete control and source the data from the clipboard work page.

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Question # 55

Sales managers must be able to approve sales quote proposals by email and from a mobile device. How do you implement this requirement?

A.

Add an Approve/Reject step and enable email and mobile approval.

B.

Add an Approve/Reject step and a Send Email step.

C.

Add an Approve/Reject step with mobile approval enabled and a Send Email step.

D.

Add an Approve/Reject step and enable email notifications on the case type.

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Question # 56

An internal application currently grants 75 employees access to one of four roles: Admin, Author, User, and Manager. A new analyst that joins the company requires all the Author role access but only some of the reporting capabilities available to the Manager role.

How do you satisfy this security requirement?

A.

Update the Author role to include the required analyst reports.

B.

Create a new Analyst role with the required access.

C.

Add the analyst to the Manager role.

D.

Add the analyst to both the Author role and the Case Manager channel interface.

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Question # 57

In which three situations can you use a data transform? (Choose Three)

A.

To copy the first and last name properties into a single property value

B.

To execute a flow action

C.

To create the dependent property after case creation

D.

To set default values for a case

E.

To display the destination value as the location value

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Question # 58

A restaurant has a case type that allows customers to book the dining room for events. Customers provide basic information including party size and indicate whether they want the restaurant to cater the event.

If catering is not required, customers are given a rental rate quote.

If customers indicate that they want the restaurant to cater the event, they must provide menu preference and schedule and appointment to do menu testing before they are given a quote.

Which two options do you use to configure the case type to achieve the requested behavior? (Choose Two.)

A.

Create a check box for customers to indicate whether they want the restaurant to cater the event. Add a decision shape that evaluates whether the customer checks the box.

B.

Create a check box for customers to indicate whether they want the restaurant to cater the event. Configure the menu preferences and appointment date fields with a visibility condition.

C.

Create a process for providing menu preference and scheduling the menu tasting appointment. Create a parallel process for providing the customer with the rental rate quote.

D.

Create a process for customers to indicate menu preference and schedule the menu tasting appointment. Add the process as a case-wide optional action.

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Question # 59

Select each Business Need on the left and drag it to the appropriate Service Level Agreement Interval on the right.

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Question # 60

An on-demand transportation application has a Conversation preference data type. When customers use the application to request a ride, they can specify their conversation preference: whether they would like to talk to their driver or if they would prefer silence. Company stakeholders are interested in analyzing the conversation preference data.

How is the Conversation preference data type sourced?

A.

Local system of record

B.

No system of record

C.

External system of record

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Question # 61

A home loan application requires approvals from the Legal team manager and the Finance team manager. The Legal team manager must approve before the Finance team manager. How do you configure this requirement?

A.

Create an approval process for each manager in parallel.

B.

Apply business logic to route a single assignment in the correct order.

C.

Create an approval step with cascading approval.

D.

Route an assignment to a work queue where both roles have access.

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Question # 62

How do you enable field-level auditing for properties?

A.

Add an auditing optional action to the case workflow.

B.

Enable the auditing feature on the property rule forms.

C.

Enable field-level auditing for the case type.

D.

Add a field validation to the case workflow.

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Question # 63

Color options are available to the customer, but the options are available on the screen, and

do not appear with the popup.

Which option to configure the color option?

A.

Dropdown

B.

Radio button

C.

Check box

D.

Autocomplete/Textfield

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Question # 64

Which requirement is satisfied by configuring a service level agreement?

A.

Requests from customers with elite status go to a dedicated work group,

B.

A transaction review is completed within 24 hours.

C.

Users are notified when they receive an assignment.

D.

Transaction dispute cases are considered more urgent than address change cases.

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Question # 65

In the Answer Area, select the appropriate correspondence configuration for each type of content.

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Question # 66

How do you indicate the progress of a case toward resolution?

A.

Apply service levels to the assignment steps.

B.

Design intent-driven user interfaces.

C.

Update the case status on the appropriate steps.

D.

Configure a case notes field to capture progress information.

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Question # 67

You are designing a form for an online bookstore to show new arrivals. Which layout do you use to display the book cover pictures, as shown in the image?

A.

Screen layout

B.

Column layout

C.

Repeating dynamic layout

D.

Dynamic layout

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Question # 68

Which two configuration steps must be performed together to record a unit test for automated testing? (Choose Two)

A.

Add a test case to the Automated Testing landing page.

B.

Select a ruleset that is configured to store the results of the test.

C.

Select a ruleset that is configured to store automated test cases.

D.

Add an assertion to define an expected result.

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Question # 69

You are configuring duplicate case search logic in a case type. How do you ensure that resolved cases are not evaluated as potential duplicates?

A.

Add a must match condition where the work status of the current case does not contain "Resolved"

B.

Add a weighted condition where the work status of potential duplicates does not contain "Resolved"

C.

Add a weighted condition that evaluates the work status of current and existing cases where work status equals "Resolved" and has a weight of "0"

D.

Add a must match condition where the work status of potential duplicates does not contain "Resolved".

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Question # 70

How do you guide users through an application form without requiring user training?

A.

Add the corresponding step to an appropriate stage.

B.

Send a notification to the assigned user.

C.

Add an instruction to the assignment.

D.

Add an optional action to the case to explain the task.

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Question # 71

A data page holds product information and has the Reload if Older Than field set to 30 minutes. The data page is created at 7:43. The user then performs the following actions: 8:10 the userrefreshes the product information 8:45 the user refreshes the product information At what time is the data page reloaded?

A.

8:13

B.

8:10

C.

8:40

D.

8:45

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Question # 72

You are configuring routing for a customer warranty service request. All warranty

servicerequests are routed to the warranty resolution group except for warranty service requests for betanrelease product that requires review by the vice president of service. How do you configure assignment routing to review warranty service requests?

A.

Route the assignment to the vice president of service who routes assignments to the warranty resolution group as needed.

B.

Route the assignment to the warranty resolution group who sends an email notification to the vice president of service for the beta-release product.

C.

Route the assignment to the skilled group for the beta release when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.

D.

Route the assignment to the vice president of service when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.

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Question # 73

In a hiring application:

* An employee interviews the candidate.

* The Human Resources (HR) team creates and send s the officer letter.

* The Information Technology (IT) team assigns the workstation.

* The facilities team assigns the work desk.

To meet these requirements, what persona do you create?

A.

Employee, IT, Facilities

B.

HR, IT, Facilities

C.

Employee, HR, Facilities

D.

Employee, HR, IT Facilities

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Question # 74

Which three statements arc true about DevOps practices in pega priority. (Choose three)

A.

Intermittent delivery is preferred to help plan predictable releases

B.

Acceptance criteria helps to focus customer-centric deployment

C.

Pega can integrate third-party DevOps tools to promote flexibility

D.

DevOps promotes larger releases in shorter development cycles

E.

Tests are run before publishing changes to ensure compatibility

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Question # 75

How do you reference the State property on an Address page group with the index Home?

A.

.Address(Home).State

B.

.Home.State.Address

C.

.Home(Address).State

D.

.Address.Home.State

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