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1z0-202 Questions and Answers

Question # 6

You wish to create a M:M relationship between contacts and colleges attended, to be displayed in both a Contacts-Colleges view and in a Colleges-Contacts view. You decide to implement this by first creating a stand-alone CX_COLLEGE table.

What will you also need to create? (Choose all that apply.)

A.

A Contact/College link.

B.

A College/Contact link.

C.

A College business object.

D.

A College business component.

E.

A join between S_CONTACT and CX_COLLEGE.

F.

An intersection table between S_CONTACT and CX_COLLEGE.

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Question # 7

Your team extended the Siebel database by creating a new stand-alone table.

Select the two true statements. (Choose two.)

A.

This table does not contain a ROW_ID column.

B.

The user key for this table is ROW_ID, NAME, TYPE.

C.

The table cannot be added to an existing dock object.

D.

This table contains a PAR_ROW_ID column acting as a foreign key to the S_PARTY table.

E.

You can create an intersection table to support M:M relationships between business components based on this table and other business components.

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Question # 8

You want to alert a manager if a service request has not been assigned after two hours. Which two items should you create? (Choose two.)

A.

a Siebel task

B.

an iHelp item

C.

a workflow policy

D.

Siebel Activity Plan

E.

an assignment manager rule

F.

a workflow process to notify the manager

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Question # 9

Which statement is true of Customer data?

A.

includes static, referential data

B.

has access controlled at the record level

C.

can be grouped into catalogs and categories

D.

is created and managed by only company administrators

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Question # 10

Joe is a contractor working for your company. You need to provide Joe access to the Siebel Call Center application, including several access-controlled views such as accounts and contacts. Which three actions must you take to grant Joe access to the application? (Choose three.)

A.

Assign a company to Joe.

B.

Assign a position to Joe.

C.

Assign a responsibility to Joe.

D.

Assign Joe to an access group.

E.

Install the application on his machine.

F.

Create Joe as an employee in the application.

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Question # 11

You need to search Service Requests in your workflow. You add a Siebel Operation step. Which two are true? (Choose two.)

A.

You set the Operation property to Query.

B.

You set the Operation property to Search.

C.

You set the Operation Property to Update.

D.

You set the Business Object property to Service Request.

E.

You set the Business Component property to Service Request.

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Question # 12

View the Exhibit.

Instead of displaying Account list views separately, you wish to group them together under a heading called Accounts List (as in the Exhibit). Which property would you set, and to which value in the Screen View object definitions?

A.

Type to Detail Category

B.

Menu Text to Accounts List

C.

Viewbar Text to Accounts List

D.

Parent Category to Accounts List

E.

Sequence to the same number (for example 2 for all the views in the grouping)

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Question # 13

Which EIM Delete process option should you use to delete just the rows from an EIM table that contain a specific word?

A.

DELETE MATCHES

B.

DELETE EXACT

C.

DELETE ALL ROWS

D.

DELETE WHERE

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Question # 14

What must you do in order to ensure that the Workflow simulator opens the Mobile Web Client and accesses the correct database when a simulation is initiated?

A.

Select Debug from the View > Options menu and enter the local client start-up information.

B.

Right-click the design canvas and select Simulate, then enter the local client start-up information.

C.

Select Simulator Options from the View > Options menu and enter the local client start-up information.

D.

Right-click the design canvas and select Simulate Options, then enter the local client start-up information.

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Question # 15

Which two statements are true regarding child access groups? (Choose two.)

A.

Child access groups can contain only user lists.

B.

Child access groups inherit access rights from parent access groups.

C.

A child access group may be assigned to multiple parent access groups.

D.

Child access groups can have more access rights than their parent groups.

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Question # 16

How do you specify the type of owners that records in a business component may have?

A.

Add the business component to the appropriate Access Group.

B.

Add the business component to the appropriate responsibilities.

C.

Set the Owner property in the business component's Properties window.

D.

Add the necessary owner types to the Business Component View Modes list for the business component.

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Question # 17

A few users want to see the Contacts screen tab to the left of the Accounts screen tab in the Call Center application when they log in. Which action could you take to satisfy the requirement?

A.

Create a new position and assign the set of users to it.

B.

Blank out the sequence number for the Accounts Screen in the application object definition in Siebel Tools.

C.

Show the users how they can change the Screen Tab Layout in User Preferences when they log in to the Call Center application.

D.

Change the configuration in Siebel Tools so that the Contacts Screen Override property is set to TRUE.

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Question # 18

Which two statements are true about using the Table wizard to create a new intersection table between two non-party tables? (Choose two.)

A.

The parent tables must have a type set to Data (Intersection)

B.

The new table will have type setting of Data (Intersection)

C.

The new table will include two foreign key columns

D.

The new table will include a PAR_ROW_ID column

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