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MB-210 Questions and Answers

Question # 6

You need to set up quotes to meet the requirements.

How should you configure the quotes? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 7

You need to configure territories and membership.

Which configurations should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 8

You need to determine how notes and attachments are handled in converted leads.

How are they handled?

A.

moved to the account after the lead is qualified

B.

deleted after the lead is qualified

C.

stay with the inactive lead after the opportunity is qualified

D.

automatically moved to the opportunity after the lead is qualified

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Question # 9

You need to configure the system for incoming email to support creation of leads from email requirements.

What should you do? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 10

You need to determine which fields are required when opportunities are marked as lost.

Which fields are required?

A.

Status and Stakeholders

B.

Status and Contact

C.

Status Reason and Competitor

D.

Status Reason and Description

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Question # 11

You need to ensure that the salespeople can access all their meetings when they travel.

What should you recommend the salespeople use?

A.

Dynamics 365 Sales Insights

B.

Dynamics 365 for phones and tablets app

C.

Dynamics 365 Sales mobile app

D.

Dynamics 365 for Outlook

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Question # 12

You need to create the required number of orders for ClientA.

How many orders should you create?

A.

1

B.

2

C.

3

D.

7

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Question # 13

You need to explain to a salesperson where to find information in the mobile app.

Which location should you direct them to for the information?

To answer, drag the appropriate locations to the correct information required. Each location may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content

NOTE: Each correct selection is worth one point.

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Question # 14

You need to resolve the issue for PreferredCustomerA, What should you create?

A.

a product catalog for each country

B.

a discount list for Preferred Customers

C.

a price list for the currency of each country

D.

a product bundle for each country

E.

a playbook category

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Question # 15

You need to create a price list for loaves of bread. What should you set up?

A.

one price list item, one discount list

B.

one price list item, three discount lists

C.

three price list items, one discount list

D.

three price list items, no discount lists

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Question # 16

You need to configure the RFQ Won/Loss chart.

How should you configure the chart? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 17

You need to solve the TesterA issue. What should you do?

A.

Select Enable Dynamics 365 for mobile.

B.

Log out and log back in to view non-production apps.

C.

Select Apps from the non-production apps.

D.

Customize the mobile app to match the model-driven app.

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Question # 18

You need to resolve the missing credit card order.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Create the order.

B.

Qualify a lead.

C.

Create a contact

D.

Convert the email.

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Question # 19

You need to fix the opportunity fating issue that EmployeeB reports. What should you update?

A.

Exchange data

B.

Activity influence

C.

Health score grading

D.

Communication frequency

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Question # 20

You need to ensure that the Accounts table data does not contain duplicates.

Which three actions should you perform in sequence? To answer move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.

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Question # 21

You need to add the new types to the product catalog.

What should you do for each scenario? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 22

You need to create new leads from activities.

What should you do? To answer, drag the appropriate actions to the correct activity types. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 23

You need to create a component for deliveries. What should you create?

A.

scheduled flow

B.

booking alert

C.

custom activity table

D.

business process flow

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Question # 24

You need to resolve the issue reported by User1.

Which three actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Configure the connection graph.

B.

Configure Linkedln Sales Navigator Lead lookup control.

C.

Create a tab for Linkedln Sales Navigator and make it visible.

D.

install Linkedin Sales Navigator and enable it.

E.

Enable CRM sync and activity writeback.

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Question # 25

You need to ensure that employees have the appropriate territory set up.

What should you do? To answer, select the appropriate option in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 26

You need to assign the appropriate out-of-the-box security roles.

Which roles should you assign? To answer, drag the appropriate roles to the correct users. Each role may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 27

You need to optimize generated forecasts. What should you create?

A.

one predictive opportunity scoring model

B.

two predictive opportunity scoring models

C.

two predictive lead scoring models

D.

one predictive lead scoring model

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Question # 28

You need to determine the cause of the issue with desktop users and business cards.

What is the cause of the issue?

A.

The Al Builder Business Card control needs to be configured for the field on the form.

B.

The field needs to be added to the form.

C.

A business rule needs to be set up to show the field.

D.

The users do not have the appropriate permissions.

E.

Show image on the form is not selected in Form Properties.

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Question # 29

A customer plans to track external individuals who influence an opportunity.

The sales manager wants to add a new role named influencer to identify these individuals.

You need to create the role.

How should you configure the system? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 30

You manage a Dynamics 365 environment. A user named User1 begins work on an opportunity.

User1 asks a user named User2 to assist with the opportunity while she is on vacation.

You need to ensure that User2 can access the opportunity and that User1 retains ownership of the

opportunity.

What should you do?

A.

Share the record with User2

B.

Grant User2 the stakeholder role

C.

Grant User2 the security role

D.

Instruct User2 to follow the record

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Question # 31

You need to configure the system to handle all ticket sales.

What should you configure?

A.

Discount Lists

B.

Product Bundles

C.

Product Catalog Settings

D.

Goals

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Question # 32

You need to choose where to enter the other show names in the system. Where should you add the shows?

A.

Product

B.

Accounts

C.

Contacts

D.

Competitor

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Question # 33

You need to make the appropriate change to the system to ensure that statistics are correct in time for each manager/salesperson meeting.

What should you do?

A.

Create a workflow for the Goals entity

B.

In the Goals section of App Settings, select Actuals

C.

In the Business Management section of Settings, configure Goal Metrics

D.

In the Goals Settings section of App Settings, select Rollup recurrence

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Question # 34

You need to handle large quantity opportunities.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

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Question # 35

You need to create orders for large quantity purchases.

What are two possible ways to achieve this goal? Each correct answer presents a complete solution

NOTE: Each correct selection is worth one point.

A.

Create an invoice from the order record.

B.

Make a copy of the quote and save it as won.

C.

Select Won when prompted.

D.

Select a Create order from the Quote record.

E.

Select Convert to work order from the Opportunity record.

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Question # 36

You need to choose which product's solution fits the analysis needed.

Which solutions should you use? To answer, drag the appropriate solutions to the correct analyses. Each solution may be used once, more than once, or not at all You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 37

You need to resolve the issues on the ticket’s dashboard.

Which configurations should you change? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 38

You need to choose where to enter the other show names in the system.

Where should you add the shows?

A.

Competitor

B.

Product

C.

Accounts

D.

Contacts

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Question # 39

You need to configure the system for all the large quantity pricing requirements.

What should you do?

A.

Create a workflow for price list

B.

Create a quote with a write-in product

C.

Create an opportunity.

D.

Create a product catalog

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Question # 40

You need to determine which configuration changes to make to address closed and lost opportunities.

Which modifications should you complete? To answer, drag the appropriate modifications to the correct additions. Each modification may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 41

You need to ensure that new managers receive the information they need.

What should you do? To answer, drag the appropriate actions to the correct information. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 42

You need to create invoices for all customers.

Which products should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 43

You need to create a chart for the athletic director.

What should you do?

A.

Use purchaser, markup, and margin on the X-axis. Use amount of sales on the Y-axis.

B.

Use the ticket type as the X-axis. Use amount of sales on the Y-axis

C.

Use the ticket type on the X-axis. Use margins multiplied by cost on Y-axis

D.

Use discount price on the X-axis. Use the number of tickets for groups on the Y-axis.

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Question # 44

You need to create a discount list for ticket sales.

Which pricing methods should you use? To answer, select the appropriate method in the dialog box in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 45

You need to improve lead assignments.

Which actions should you take? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 46

You need to help the new salesperson resolve the access issue.

What should you change?

A.

Salesperson role to a Sales Manager role

B.

Team member license to a Dynamics 365 Sales Enterprise license

C.

Dynamics 365 Sales Enterprise license to a Dynamics 365 Sales Premium license

D.

Sales Team Member role to a Salesperson role

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Question # 47

You need to provide First Up Consultants the access they require. What should you do?

A.

Modify security role privileges.

B.

Apply a Dynamics 365 Sales Professional license.

C.

Grant access to the partner portal.

D.

Add the Sales Enterprise App role.

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Question # 48

You need to recommend to the sales manager which license to use for salespeople who work on tradeshow leads.

What should you recommend?

A.

Dynamics 365 Sales Premium

B.

Dynamics 365 Team member

C.

Dynamics 365 Sales Enterprise

D.

Dynamics 365 Sales Professional

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Question # 49

You need to configure the system for the contracts team.

Which three actions should you perform in sequence?

To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

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Question # 50

You need to provide a solution for the traveling salespeople.

What should you recommend for each scenario? To answer, drag the appropriate apps to the correct scenarios. Each app may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Bach correct selection is worth one point.

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Question # 51

You need to purchase a license for the sales manager. Which license should you purchase?

A.

Dynamics 365 Team member

B.

Dynamics 365 Sales Professional

C.

Dynamics 365 Sales Enterprise

D.

Dynamics 365 Sales Premium

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Question # 52

You need to help the salespeople track their emails.

Which three actions should you perform? Each correct answer presents pan of the solution.

NOTE: Each correct selection is worth one point.

A.

Enable server-side synchronization.

B.

Add the Dynamics 365 App for Outlook security role to the user.

C.

Enable email engagement.

D.

Turn on auto capture.

E.

Add the Dynamics 365 App for Outlook to the salesperson.

F.

Approve the salesperson's email address.

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Question # 53

What should you create for each audience? To answer, drag the appropriate list types to the correct audiences. Each list type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 54

You need to send a notification to contacts for the pop-up sale.

What should you create?

A.

campaign

B.

quick campaign

C.

marketing email

D.

customer journey

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Question # 55

You need to help the salespeople prioritize their tasks

What should you do? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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