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The Exin ITIL Exam is a certification test based on the Information Technology Infrastructure Library (ITIL) framework. It assesses a candidate’s understanding of IT service management practices and principles.
The Exin ITIL exam covers the basics of ITIL, including key concepts, terminology, and the ITIL service lifecycle, which consists of Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.
The Exin ITIL exam primarily consists of multiple-choice questions. Higher levels may incorporate scenario-based questions to assess your ability to apply ITIL principles in practical situations.
Candidates must score at least 65% to pass the Exin ITIL exam.
Exin is an organization that offers ITIL exams, while ITILFND specifically refers to the ITIL Foundation exam, which is the first step in the ITIL certification path.
Study materials include ITIL PDF questions, practice questions, exam dumps, and study guides available on Dumpstool. These study materials help candidates understand the concepts and prepare effectively.
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What is the purpose of the ‘incident management’ practice?
Which are elements of the service value system?
Which TWO are important aspects of the ‘service request management’ practice?
1.Standardization and automation
2.Providing a variety of channels for access
3.Establishing a shared view of targets
4.Policies for approvals
What considerations influence the supplier strategy of an organization?
Which is one of the five aspects of service design?