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INTE Questions and Answers

Question # 6

A buyer is reviewing a quote for a shipment of electronic materials from Europe to Africa. The supplier offers a reasonable price for the materials and plans to deliver them using its regular shipping service. The terms are such that the buying company takes possession of the goods once they are loaded onto a boat in Europe. Which of the following information should be of GREATEST concern to the buyer?

A.

The risks involved in the shipping terms

B.

Whether or not export regulations will be followed

C.

The reason for choosing sea transportation over air

D.

The details of the proposed Incoterms® 2020 rule

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Question # 7

Which of the following categories is regarded as low risk and low value?

A.

Strategic

B.

Leverage

C.

Routine

D.

Bottleneck

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Question # 8

A manufacturer is updating its production plans for the remainder of the year. The firm has already obtained revised needs information from its customers, as well as the finance and sales teams. Which of the following additional information would be MOST useful to the firm?

A.

Upcoming promotions from the marketing team

B.

Recent production issues from the quality team

C.

Product modifications from the design team

D.

Corporate goals from the management team

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Question # 9

A firm has a 50% chance of receiving its daily purchases of fresh bread from a supplier in the event a regional flooding incident. The supply manager approaches two suppliers in geographic locations less likely to be disrupted by the event, and both agree to be ad-hoc suppliers. Their likelihoods of supplying in the event of the flood incident are 75% and 80% respectively. If the flooding event occurs, purchases would be sought from all three companies. Based on this information, what is the probability of the firm being supplied fresh bread during a major regional flooding event’

A.

97.5%

B.

80%

C.

70%

D.

99.5%

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Question # 10

FGH, Inc. is a beverage manufacturer. FGH is having difficulty coordinating daily delivery requirements of bottles from Supplier X. Delivery schedules are set weekly, but often need to be changed. However, the supplier has otherwise established itself as reliable. In the hope of speeding up the replenishment process and reducing coordination efforts, FGH is prepared to share production and inventory information with Supplier X. In this situation, which of the following should FGH implement with Supplier X?

A.

Supplier-managed inventory (SMI)

B.

Supplier quality program (SQP)

C.

Supplier relationship management (SRM)

D.

Vendor scheduling (VS)

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Question # 11

Through cycle counting, a supply manager learns that inventory inaccuracies are being caused by errors made when received goods are entered into the company's enterprise business system. Which of the following is the FIRST course of action the supply manager should take to reduce these inaccuracies?

A.

Determine how the KPIs for receiving accuracy are being measured, and if there is a disconnect between the KPIs and the cycle count data

B.

Review the warehouse personnel training materials to determine if there are any deficiencies, and develop a plan for making the necessary corrections

C.

Form a process improvement team using quality management techniques to determine the cause of the errors and make recommendations for their elimination

D.

Implement verification steps as data are entered into the system, and review available data to determine the scope and depth of the issue

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Question # 12

Which of the following is calculated by taking the selling price of the buyer's end product and subtracting the required profit?

A.

Total cost

B.

Target cost

C.

Allowable cost

D.

Should cost

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Question # 13

A supply manager collects data on all suppliers regarding their on-time delivery performance. The data are sorted in order of supplier percentage of on-time delivery. This type of analysis is known as which of the following?

A.

Cause and effect analysis

B.

Kepner-Tregoe method

C.

Pareto analysis

D.

Benchmarking

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Question # 14

Which of the following holds the supplier responsible for ensuring that stock is maintained at appropriate levels and replenished when needed at the purchaser s facility’

A.

Consignment

B.

Vendor-managed inventory

C.

Re-order point system

D.

ABC analysis

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Question # 15

Identifying risks is MOST associated with which of the following stages of a project?

A.

Executing

B.

Monitoring and Controlling

C.

Initiating

D.

Planning

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Question # 16

A company that manufactures rubber balls wishes to discontinue production and move into the golf ball industry. Consider the following steps in the disposition of the current inventory of rubber balls:

I. Dispose of the rubber balls per local regulations

II. Sell the rubber balls on the open market

III. Grind up the rubber balls and donate the material for a playground in the community

IV. Work with engineering to determine if the rubber can be used in the new golf ball line

In order to maximize recovery of its investment, which of the following is the BEST order for the application of these steps (from first to last)?

A.

II, I, II, IV

B.

II, IV, I, III

C.

IV, I, II, III

D.

I, III, II

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Question # 17

A manufacturer has facilities around the world and purchases steel from various global markets. The firm uses decentralized purchasing, with a procurement team in each of its various markets. Management would like to see a corporate approach to steel procurement. Which of the following should the firm's supply manager recommend?

A.

A lead business unit for steel, to interface and handle procurement and strategy for each market

B.

A sourcing committee with a representative from each market, to facilitate global steel strategy

C.

Regional procurement groups that focus on steel negotiations and strategies for each market

D.

A corporate steering committee to advise on strategy and act as a liaison with major suppliers

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Question # 18

A company is expanding its production capability. A project manager is assigned to bring a team of stakeholders together to conduct an analysis of the situation and develop a plan. During the analysis, the project manager gains an understanding of what resources stakeholders are willing to commit, the stakeholders' expectations, and what the stakeholders have to gain from the project. This analysis is MOST likely to identify which of the following?

A.

Potential conflicts that could impede the project's success

B.

Additional resources that will be needed to finalize the project

C.

How much time there is to complete the project

D.

The roles and responsibilities of each stakeholder in the project

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Question # 19

An organization has a forecast for June of 125 units. However, 140 units actually sell. What is the exponential smoothing forecast for July if the alpha is 0.2?

A.

137 units

B.

130 units

C.

53 units

D.

128 units

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Question # 20

A vice president (VP) of supply management receives numerous complaints regarding the length of time it takes to receive products after they have been ordered. This has resulted in the company losing business due to late customer deliveries. Which of the following is the FIRST step the VP should take in order to address this issue?

A.

Apply Winter’s Model in order to improve forecast demand for the company's products

B.

Create a value stream map to identify bottlenecks in the order-to-delivery process

C.

Meet with engineering to discuss how the product is made in order to identify areas for improvement

D.

Meet with the company’s 3PL provider to determine why they are taking so long to deliver product

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Question # 21

There are 10,000 units in stock for the beginning of January, and maximum inventory holding is 19,000 units. Sales are recorded at the end of the month.

Procurement receives a communication from one of its retailers that it is planning a promotional event in July. The retailer forecasts that it will require an additional 20,000 units. By how much should the level production strategy increase its monthly output of units in order to meet the requirements of the retailer and minimize overall inventory levels?

A.

3,000

B.

2,000

C.

1,429

D.

2,572

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Question # 22

A distributor receives orders from a customer for the following parts:

PO1801: 6 pcs of Item #XYZ-06

3 pcs of Item #XYZ-09

PO1802: 3 pcs of Item #XYZ-09

Item #XYZ-06 is currently out of stock. The shipping manager contacts the customer, who gives authorization to ship the available parts and back order the rest. What is the line count fill rate for the customer?

A.

50%

B.

25%

C.

66%

D.

33%

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Question # 23

Which of the following is a key requirement of xRP7

A.

Data integrity

B.

Supplier consolidation

C.

Smoothing algorithms

D.

Should-cost data

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Question # 24

BCD, Inc. is an electronics manufacturer. For many years, BCD has purchased custom white packaging with the company's signature black and red logo. Recently, BCD's quality team rejected a large number of these boxes due to the red and black portions of the logo not being correctly aligned. In addition, BCD's program manager has requested that supply management reduce the costs of the packaging, which have risen dramatically in recent years.

BCD's supply manager meets with the current supplier and learns the following:

1)The two-tone logo requires multiple setups, and the logo is often misaligned, leading to scrap

2)A single-color logo will not have alignment problems

3)The white boxes are more expensive to produce than plain cardboard boxes

4)The marketing team has determined that the all-white packages are no longer a unique way to brand the organization's products

Given this situation, which of the following would be the BEST course of action for BCD's supply manager to take?

A.

Work with the quality and marketing teams as well as the supplier to negotiate the purchase of plain boxes with a single-color logo

B.

Work with the supplier's quality team to correct the misalignment problem

C.

Create and issue a Request for Proposal (RFP) in order to find new suppliers to provide the all-white boxes with the two-tone logo

D.

Renegotiate the current pricing for the white boxes by increasing volume and contracting for a longer period of time

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Question # 25

Which of the following will be MOST useful for measuring service quality?

A.

Invoice procedures

B.

Fitness for purpose

C.

Warranty response

D.

Accurate documentation

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Question # 26

A company produces and distributes its products in the continental United States, mostly to customers located in metropolitan areas. The company conducts an ABC analysis to classify items, and determines that A and B items have variable demand, while C items have relatively stable demand. The logistics group wants to use this information to minimize transportation costs. Which of the following is the BEST combination of modes for the firm to use in order to minimize costs?

A.

Use water service for A and B items, motor carriage for C items, and air freight only as needed

B.

Use intermodal rail for A and B items, air freight for C items, and motor carriage only as needed

C.

Use air freight for A and B items, motor carriage for C items, and intermodal rail only as needed

D.

Use motor carriage for A and B items, intermodal rail for C items, and air freight only as needed

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Question # 27

A firm has created the following process flow diagrams depicting two possible strategies for the production of a new product line. The triangles represent inventory, and the rectangles represent processing. Each of the two options start with the same raw materials, and both create the product through two stages of processing.

Which of the following statements is correct?

A.

Option B's customers are likely to wait longer before receiving the product.

B.

Option A's product will be equally as expensive to make as Option B's.

C.

Option A's product is customizable for customers.

D.

Option B's product is an example of delayed differentiation.

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Question # 28

XYZ, Inc. notices that one of its suppliers has been failing to achieve on-time delivery, even though XYZ sends it a 6-month projected order forecast every month. The supplier claims that it takes nine months to receive important raw materials, and that this causes the poor delivery performance. Nevertheless, XYZ must continue purchasing from this supplier, as it is a sole supplier. Given this situation, which of following is the BEST course of action for XYZ to take?

A.

Send the 6-month forecast data weekly instead of monthly to the supplier, and request it purchase raw materials based on the projections

B.

Request that the supplier submit an open order report on a weekly basis with details on the latest shipment status

C.

Discuss the issue with engineering to determine if the firm can use different raw materials to manufacture the product

D.

Extend the forecast timeline from six months to one year, and request the supplier purchase raw materials based on the projections

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Question # 29

A company develops long range material forecasts, analyzes industry trends, determines commodities for value analysis, and assesses supplier capabilities to assure continual economic supply of goods and services. This company is engaged in

A.

supply chain mapping

B.

market intelligence

C.

early supplier involvement

D.

inventory control

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Question # 30

A company finds that tracking demand for products sold at its retail outlets makes forecasting a challenge. Which of the following would be MOST useful in providing rapid updates when dealing with suppliers?

A.

Regression analysis of future sales

B.

Safety stock review

C.

Point-of-sale system

D.

Probability modeling

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Question # 31

A home goods manufacturer runs an annual sales promotion, and the promotion achieves success beyond the firm's expectations. As a result, the firm runs short of a critical material. The firm purchases additional material, only to be left with excess inventory once the promotion runs its course. To avoid this situation, which of the following should the organization have considered?

A.

Kepner-Tregoe cycle

B.

Demand planning

C.

Seasonal demand

D.

Product life cycle

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Question # 32

UVX, Inc. is seeking suppliers of components to be used in a new heavy equipment product UVX is introducing in the marketplace. The firm conducts a market intelligence analysis and spend analysis to determine feasibility. These findings are reported to the company stakeholders, who decide to produce 25 units every two weeks. UVX issues a solicitation for bids and includes the stakeholders' requirements with the specifications.

At the close of the bidding process, UVX receives one offer that can deliver enough components to produce 15 units every four weeks. The remaining potential bidders decline altogether, citing an inability to meet UVX’s specifications.

Which of the following should UVX have done in order to ensure a better response to the solicitation?

A.

Execute a supply chain management process

B.

Perform a value analysis

C.

Conduct early supplier involvement

D.

Perform supplier development

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Question # 33

Which of the following refers to a computer-based system that determines the purchase requisition requirements that go into the manufacture of end items, and addresses an organization's operational, financial and marketing strategies?

A.

Electronic data interchange (EDI)

B.

Material requirements planning (MRP)

C.

Distribution requirements planning (DRP)

D.

Manufacturing resource planning (MRP II)

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Question # 34

A specialized sewing shop quilts fabrics for use in upholstered furniture. Various patterns are produced on different machines, each of which has its own set-up routine. At times, one type of machine is idle while others are backed up. The sewing floor supervisor finds new software which makes the machines' patterns interchangeable. Which of the following is the MOST likely result of upgrading to the new software?

A.

Decreased cycle time and increased set up costs

B.

Increased productivity and decreased cycle time

C.

Increased equipment costs and reduced inventory

D.

Reduced inventory and increased productivity

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Question # 35

In an effort to cut expenses, GHI, Inc. moves responsibility for logistics to the supply management department. Some officers in the firm are skeptical that this move will be beneficial, since most shipping providers use published rates, and there will be little room for cost improvement. Which of the following will be the BEST way for GHTs supply manager to demonstrate that supply management skills can obtain better value in shipping?

A.

Analyze mode, classification and other factors that affect total cost

B.

Utilize supplier performance metrics to ensure optimum rates

C.

Opt for variable freight rates

D.

Conduct carrier cost auditing to reduce net costs of transportation

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Question # 36

An engineering team requests assistance from a supply manager to resolve an issue related to a new product under development. The product is seasonal, and the organization has a short lead time to bring the product to market. Given this situation, which of the following is the BEST course of action for the supply manager to take7

A.

In-source product manufacturing

B.

Investigate capability of an existing strategic supplier

C.

Conduct a request for information to identify potential suppliers

D.

Sell the product design to a third party

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Question # 37

Which of the following is the PRIMARY benefit of project governance?

A.

Projects considered essential are prioritized over others already in progress.

B.

Business projects need less monitoring, which allows local managers freedom to execute their projects.

C.

Projects that are behind targets may be allowed to continue, if the cause of the delay can be resolved.

D.

Business cases and associated benefits are subject to effective scrutiny, which helps with setting project timelines.

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Question # 38

Which of the following forecasting methods is regarded as participatory7

A.

Exponential smoothing

B.

Box-Jenkins

C.

Sales force composite

D.

Market research

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Question # 39

To ensure items frequently employed in production are immediately available for Kanban replenishment, a storage location is established specifically for these items. This inventory location is known as a(n)

A.

overflow location

B.

random location

C.

point-of-use location

D.

fixed location

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Question # 40

Which of the following describes a market structure where there are few sellers and many buyers and where price is controlled by either an industry leader or a cartel?

A.

Monopsony

B.

Perfect competition

C.

Monopoly

D.

Oligopoly

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Question # 41

Which of the following buying strategies refers to planning inbound material purchases and flows without the need for significant inventory levels7

A.

Buying to requirements

B.

Forward buying

C.

Spot buying

D.

Hedging

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Question # 42

Over the past 90 days, a buying company's manufacturing engineers have reported an increase in the number of defective parts received from a key supplier. The engineers report that there are three different types of defects occurring, and that they are all being discovered during production. The supplier states that it does not have enough resources to assess the root cause of the three types of defects all at one time. Which of the following should the buying firm do in this instance?

A.

Work with engineering to determine the impact each defect type has on the customer base and assist the supplier in prioritizing and solving the defect type with the highest customer impact first

B.

Calculate the number of times each of the defect types have occurred over the past 90 days, and instruct the supplier to work on finding the root cause of the defect with the highest frequency

C.

Calculate the number of times each of the defect types have occurred over the past two weeks, and instruct the supplier to work on finding the root cause of the defect with the highest frequency

D.

Work with engineering to submit three corrective action requests and ask the supplier to address all three

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Question # 43

Reducing the number of items that perform the same or similar function is known as

A.

value analysis

B.

standardization

C.

value engineering

D.

simplification

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Question # 44

According to Six Sigma methodology, what percentage of parts should be free from manufacturing defects?

A.

99%

B.

100%

C.

99.99966%

D.

99.66666%

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Question # 45

A supply manager learns that parts used in manufacturing are arriving scratched and must be polished before use, thereby hampering production. Sending the parts back to the supplier is not an option, as they are needed to meet increased demand. Which of the following will be MOST helpful in resolving this problem?

A.

Acceptance/rejection history

B.

Process control

C.

Corrective action plan

D.

Supplier certification

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Question # 46

A manufacturer is working to standardize high-volume, low-cost hardware components used in its assembly process. The manufacturer wants to transfer some of the risks associated with inventory carrying costs, warehousing costs, and re-stocking costs to the supplier. Which of the following will be MOST useful in accomplishing this goal?

A.

Vendor-managed inventory

B.

Reorder-point system

C.

Safety stock

D.

Kanban

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Question # 47

A disaster response manager plans to deliver pallets of bottled water to volunteers at a disaster site. The water comes from a nearby bottling company at a preferential cost of $50 per pallet. The number of pallets of bottled water needed is impossible to know in advance due to numerous variables, although experience indicates that the likelihood of consumption is equal: a 25% chance each for 1, 2, 3 or 4 pallets of bottled water. If a full pallet is returned, a restocking fee of 520 is charged. If not enough water is brought in, the cost of purchasing a pallet of water on location is expected to be $200.

How many pallets should the manager deliver?

A.

3 pallets

B.

1 pallet

C.

2 pallets

D.

4 pallets

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Question # 48

Which of the following is the GREATEST advantage of using component standardization in product design?

A.

Increasing the potential supply base for the standardized components

B.

Leveraging volume and simplifying new product development

C.

Reducing component costs and forecast complexity

D.

Reducing the effort required to maintain the supply chain

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Question # 49

When executing a new project, which of the following is MOST important to a smooth transition?

A.

Technological skills

B.

Collaboration

C.

Change management

D.

Continuous improvement

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Question # 50

An organization's capital expenditure policies are MOST closely aligned with which of the following types of assets?

A.

Deferred

B.

Intangible

C.

Current

D.

Fixed

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