NSE6_FSR-7.3 Questions and Answers

Elasticsearch in FortiSOAR is used for its robust data handling capabilities, allowing rapid storage, searching, and analysis of vast amounts of data in near real-time. Its integration with FortiSOAR’s global search enables efficient querying across all records, providing quick response times and a seamless user experience. The Elasticsearch database is crucial for handling extensive datasets and delivering swift search results, making it integral to FortiSOAR's performance and data management capabilities​.

When importing modules into FortiSOAR using the configuration wizard and selecting "Merge with Existing" as the bulk action, the behavior for field handling is as follows: any fields that already exist in the system are overwritten with the imported values. New fields from the imported module are added to the system, while fields that are not part of the imported module remain unaffected and are retained in the system. This option ensures that existing data structures are updated with new information without losing existing, but non-imported, fields​.

The FortiSOAR queue and shift management feature enables several key activities for managing shifts and queues. Administrators can initiate shift handovers, allowing for smooth transitions between shift leads and members. They can also designate specific roles within shifts, including shift leads and members, to define responsibilities. Additionally, queue rules can be established based on certain conditions, ensuring that incidents and tasks are assigned according to predefined criteria, which helps streamline operations and improve response times​.

In FortiSOAR playbooks, the "Create Record" and "Update Record" steps are categorized under the "Core" category of playbook steps. Core steps are essential actions that are frequently used in playbooks to interact with records in the FortiSOAR database. They include fundamental operations such as creating, reading, updating, or deleting records within modules. These steps are crucial for the automation of tasks such as data management, where playbooks need to create new entries or update existing data as part of incident response workflows​.