77201X Questions and Answers

Voicemail Pro, an advanced voicemail application for IP Office, includes a built-in backup and restore feature. Option D, "In Voicemail Pro Preference > General options > Backup & Restore," is correct because the Voicemail Pro client interface allows administrators to configure automatic backups under the "Preferences" menu, specifically in the "Backup & Restore" section. Here,settings like backup frequency, location, and retention can be defined. Option A (Manager program) is incorrect as Manager handles system configuration backups, not Voicemail Pro specifically. Option B (automatic backup at midnight) is a partial truth but lacks specificity, as the timing is configurable in Voicemail Pro settings. Option C (PC backup method) is vague and not a standard feature of Voicemail Pro.References: Avaya IP Office Voicemail Pro Administration Guide.

Hot Desking (Option B) allows a user to log into any IP Office phone with their extension and profile using a login code, ideal for shared workspaces. Option A (Mobile Twinning) links to external numbers, Option C (Call Forwarding) redirects calls, and Option D (Remote Worker) is a user profile, not a login feature.References: Avaya IP Office Hot Desking Configuration Guide.

To operate SoftConsole, a specific license is required per user. Option B, "SoftConsole User," is the correct license, explicitly designed to enable the SoftConsole application for a single user, providing access to its call-handling features. Option A (Office Worker) supports one-X Portal and softphones but not SoftConsole. Option C (Receptionist) is not a license type; it’s a role that might use SoftConsole with the appropriate license. Option D (Avaya IP Endpoint) is for IP phones, not software applications like SoftConsole.References: Avaya IP Office Licensing Guide.

Each VCM32 card supports 32 VoIP calls, so two VCM32 cards on an IP500 V2 support 64 simultaneous calls (Option B). Options A, C, and D reflect incorrect totals for this configuration.References: Avaya IP Office IP500 V2 Installation Manual.

IP Office Server Edition supports up to 2500 IP endpoints (Option D), including IP phones and softphones, matching its user capacity in a fully expanded deployment. Options A, B, and C are lower limits for smaller configurations.References: Avaya IP Office Server Edition Capacity Guidelines.

The IP500 V2 supports up to 16 analog trunks (Option D) using four ATM4 cards (4 ports each) in its expansion slots. Options A, B, and C represent partial configurations.References: Avaya IP Office IP500 V2 Installation Manual.

Avaya 1600 series IP phones (H.323-based) require a DHCP server (Option A) to assign IP addresses and provide the TFTP/HTTP server address for firmware and settings. Option B is for trunks, Option C is for voicemail, and Option D is for resilience—not phone support.References: Avaya IP Office 1600 Series Configuration Guide.

The Small Community Network (SCN) allows multiple IP500 V2 control units to be networked for distributed telephony. The maximum number supported is 32 (Option D), enabling up to 1000 users across the network with proper licensing and configuration. Options A, B, and C represent lower limits not reflective of SCN’s full capacity.References: Avaya IP Office SCN Configuration Guide.

The IP Office Server Edition Primary Server can operate standalone without additional servers (Option A), providing core telephony functions for smaller deployments. While it supports resilience and scalability with a Secondary Server and Expansion Systems, these are optional. Option B is incorrect as a Secondary Server is not mandatory. Option C is false because the Primary Server supports multiple trunk types (SIP, PRI, analog), not just SIP. Option D is incorrect as it can host Voicemail Pro, though it may also be hosted on a separate Application Server in larger setups.References: Avaya IP Office Server Edition Reference Configuration Guide.

The "Office Worker" license (Option C) enables features like one-X Portal for desktop productivity. Option A (Power User) includes mobility, Option B (Teleworker) is for remote deskphones, and Option D (Mobile User) is not a standard license.References: Avaya IP Office Licensing Guide.

The System Status Application (SSA) (Option B) displays active alarms and system health in real time. Option A configures settings, Option C manages voicemail, and Option D is for Server Edition configuration—not alarm viewing.References: Avaya IP Office System Status Application Guide.

The primary benefit of IP Office Server Edition over the IP500 V2 is higher scalability (Option A). Server Edition supports up to 2500 users across multiple servers (Primary, Secondary, and Expansion Systems), whereas the IP500 V2 is limited to 384 users. This makes Server Edition ideal for larger or distributed organizations. Option B (lower cost) is incorrect as Server Edition typically involves higher costs due to its advanced features and hardware requirements. Option C (simpler installation) is false, as Server Edition’s multi-server setup is more complex than the standaloneIP500 V2. Option D (support for analog phones) applies to both systems, not a distinguishing benefit.References: Avaya IP Office Server Edition Deployment Guide, IP500 V2 Capacity Guidelines.

A single PRI trunk (E1) on IP Office supports up to 30 simultaneous calls (Option B) in most regions, based on the E1 standard (30 B-channels + 1 D-channel). Option A (23) applies to T1 PRI, Option C (64) is for ISDN BRI aggregates, and Option D (128) exceeds PRI capacity.References: Avaya IP Office Trunk Configuration Guide.

Call Intrusion (Option A) allows a user to join an active call (e.g., for supervision) using a feature code, subject to permissions. Option B answers ringing calls, Option C records calls, and Option D redirects calls—none involve barging in.References: Avaya IP Office Feature Code Guide.

The default HTTP port for IP Office Web Manager is 8443 (Option D), using HTTPS for secure access. Option A (80) is standard HTTP, Option B (443) is standard HTTPS, and Option C (8080) is an alternative HTTP port—not defaults for Web Manager.References: Avaya IP Office Web Manager Guide.

The one-X Portal is a web-based application providing call control, IM, and presence. It is enabled by multiple user profiles: Option A (Office Worker), Option B (Power User), and Option C (Teleworker), depending on the user’s role, making Option D ("All of the above") correct. Each profile includes one-X Portal access with varying additional features.References: Avaya IP Office one-X Portal User Guide, Licensing Guide.

Voicemail Pro offers advanced features beyond Embedded Voicemail, including customizable call flows (Option B). This allows administrators to create complex IVR menus and conditional routing using the Voicemail Pro graphical editor, which Embedded Voicemail lacks. Option A (Auto Attendant) and Option C (Hunt Group Announcements) are supported by both systems, though Voicemail Pro offers more customization. Option D (Mailbox greetings) is a basic feature available in both.References: Avaya IP Office Voicemail Pro Administration Guide, Embedded Voicemail UserGuide.

Automatic Route Selection (ARS) (Option B) routes outgoing calls based on dialed numbers, selecting the appropriate trunk (e.g., SIP, PRI) using short codes and Line Group IDs. Option A is for Voicemail Pro, Option C is for hunt groups, and Option D is for SSA—not ARS.References: Avaya IP Office ARS Configuration Guide.

The default port for TFTP (Trivial File Transfer Protocol) on IP Office is 69 (Option C), used for phone firmware updates (e.g., 1600 series). Option A (21) is FTP, Option B (23) is Telnet, andOption D (161) is SNMP.References: Avaya IP Office IP Endpoint Configuration Guide.

Call Park (Option B) allows a user to park a call in a "slot" and retrieve it from another phone using a park code or button. Option A answers ringing calls, Option C transfers calls, and Option D holds calls—not retrieving parked ones.References: Avaya IP Office Feature Code Guide.

The one-X Portal (Option B) allows users to initiate calls from their PC via click-to-dial functionality, integrating with their extension. Option A (SoftConsole) is for receptionists, Option C (Voicemail Pro) is for voicemail, and Option D (Web Manager) is for administration—not call initiation.References: Avaya IP Office one-X Portal User Guide.

The IP500 V2 supports analog extensions via the "Phone 8" card (Option B), which provides 8 analog ports for devices like single-line phones or fax machines. Option A (TCM8) supports digital stations (e.g., Avaya 9500 series), Option C (DS16) is for digital extensions, and Option D (ATM4) is for analog trunks, not extensions.References: Avaya IP Office IP500 V2 Installation Manual.

Embedded Voicemail on the IP500 V2, stored on the SD card, supports up to 15 hours of message storage (Option A). This is a fixed limit, unlike Voicemail Pro, which scales with server storage. Options B, C, and D exceed this capacity.References: Avaya IP Office Embedded Voicemail User Guide.

IP Office supports up to 150 hunt groups (Option C), allowing flexible call distribution to groups of users. This limit applies across all editions (Essential, Preferred, Server Edition) and is sufficient for most deployments. Options A, B, and D do not reflect the documented maximum.References: Avaya IP Office Hunt Group Configuration Guide.

Avaya IP Office Web Manager (Option B) is a browser-based tool for configuring and managing Server Edition systems, offering an alternative to IP Office Manager. Option A is for Voicemail Pro, Option C is for SSA or third-party tools, and Option D is handled by Manager or HTTP provisioning.References: Avaya IP Office Web Manager Guide.